TJ Hughes Reviews

Name: TJ Hughes
Address: Hughes House London Road, Liverpool
Rating: 3.50

3.5 Rating 711 Reviews

59 %

of reviewers recommend TJ Hughes

3.5

Based on 711 reviews


Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Email, Telephone, Live Chat

Visit Website

Phone:

06865192

Location:

Hughes House London Road
Liverpool
L3 8JA

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TJ Hughes 1 star review on 2nd October 2022

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The delivery was very fast, the website is good but a little difficult to checkout your items that you buy. for some reason when you go to the checkout it asks you the same question 2/3 times, sends you an e-mail but no delivery date. I thought i had been charged for the same item twice. A good thing that you can pay through pay-pal so any difficulties can be sorted via them. I would order again. THANKS DEBBIE.”

Helpful Report

Posted 7 years ago

Hi Debbie, Thank you for taking the time to write a review, we are pleased you are happy with our service and have left such positive feedback. Kind regards, TJ Hughes

Posted 7 years ago

“Good quality jeans. The fit is fairly roomy across the seat and upper legs (thighs) but from the knee downwards they are straight and narrow with a 15inch bottom. These are not skinny jeans but narrower than the standard 18inch of comfort fit jeans. Well made and competitively priced. Quick delivery by TJ Hughes.”

Helpful Report

Posted 7 years ago

Hi Mr P W Cross, Thank you for taking the time to write a review, we are pleased you are happy with our service and have left such positive feedback. Kind regards, TJ Hughes

Posted 7 years ago

“Having made a special journey to the newly opened Maidstone store I was disappointed that the goods I had wanted to purchase at an 'opening offer' price were full price. The Floor Manager went to check and never returned. Despite the lady assistant being very helpful - and very apologetic about the situation - I decided I wouldn't shop there again. However, when I contacted TJ Hughes to express my annoyance my complaint was dealt with very efficiently and to my complete satisfaction. It restored my faith in this store so I will be shopping there again afterall.”

Helpful Report

Posted 7 years ago

Hi Val, Thank you for taking the time to write a review, we are pleased you are happy with our overall service despite the initial setback. Kind regards, TJ Hughes

Posted 7 years ago

“I order three orders but only received two reference numbers 1607 and reference 1802 but have not received reference 1304 lady's Fcuk ordered on October 1but you have charge me for it I have had my account in thanking you Mrs j Wilcox JuneiWilcox @yahoo.com. Waiting to hear from you”

Helpful Report

Posted 7 years ago

Hi June, Thank you for taking the time to review the our online service - I have check our system and I can confirm that all orders placed on: 29th October 2016 8th October 2016 5th October 2016 have now been delivered. I can also confirm you have since been refunded for the outstanding item as the item went missing in transit for which we apologise for this. Kind regards, TJ Hughes

Posted 7 years ago

“My order was delivered extremely quickly & was exactly what I wanted.”

Helpful Report

Posted 7 years ago

Hi Jean, Thank you for taking the time to write a review, we are pleased you are happy with our service and have left such positive feedback. Kind regards, TJ Hughes

Posted 7 years ago

“My order was delivered extremely quickly & was exactly what I wanted.”

Helpful Report

Posted 7 years ago

Hi Jean, Thank you for taking the time to write a review, we are pleased you are happy with our service and have left such positive feedback. Kind regards, TJ Hughes

Posted 7 years ago

“My order was delivered extremely quickly & was exactly what I wanted.”

Helpful Report

Posted 7 years ago

Hi Jean, Thank you for taking the time to write a review, we are pleased you are happy with our service and have left such positive feedback. Kind regards, TJ Hughes

Posted 7 years ago

“Had problem with purchase couldnt get answer to email or by phone then phoned customer service on monday and Charlotte had it all sorted in a day Faulty item returned and new one delivered working well up to now It was my first online purchase so I did get stressed but all good now”

Helpful Report

Posted 7 years ago

Hi Patricia, Thank you for taking the time to write a review, we are pleased you are happy with our overall service you received and we apologise for the delay in any of our replies to you, glad we managed to sort it for you. Kind regards, TJ Hughes

Posted 7 years ago

“Bought small deep fat fryer from TJ Hughes .deiivery was fast informed on progress of parcel and exact day for delivery was extremely helpful. Ordering on line was quick and easy.Will shop again regards D Murphy”

Helpful Report

Posted 7 years ago

Hi D Murphy, Thank you for taking the time to write a review, we are pleased you are satisfied with our service and have left such positive feedback. Kind regards, TJ Hughes

Posted 7 years ago

“Really pleased with purchase and delivery but so annoyed that 2 days after it was delivered it was on offer for £20 less than i pai”

Helpful Report

Posted 7 years ago

Hi Sandra, Thank you for taking the time to write a review, we are pleased you are satisfied with our service and have left such positive feedback. I apologise that the promotion was launched after your purchase had taken place - we do time scaled set campaigns to help promote products. Kind Regards, TJ Hughes

Posted 7 years ago

TJ Hughes is rated 3.5 based on 711 reviews