Thank you for taking the time to review your recent purchase from us. We are pleased you are happy with our service and have left such positive feedback. Kind Regards, TJ Hughes.
Thank you for taking the time to review your recent purchase from us. We are pleased you are happy with our service and have left such positive feedback. Kind Regards, TJ Hughes.
Thank you for taking the time to review your recent purchase from us. We are pleased you are happy with our service and have left such positive feedback. Kind Regards, TJ Hughes.
Thank you for taking the time to review your recent purchase from us. We are pleased you are happy with our service and have left such positive feedback. Kind Regards, TJ Hughes.
Thank you for taking the time to review your recent purchase from us. We are pleased you are happy with our service and have left such positive feedback. Kind Regards, TJ Hughes.
“My deep fryer arrived promptly after ordering online. It wasn't expensive therefore it doesn't seem as substantial as the one I owned previously,however I have only used it once and it performs the task efficiently. It is value for money and so far I am pleased with it.”
Thank you for taking the time to review your recent purchase from us. We are pleased you are happy with our service and have left such positive feedback. Kind Regards, TJ Hughes.
Thank you for taking the time to review your recent purchase from us. We are pleased you are happy with our service and have left such positive feedback. Kind Regards, TJ Hughes.
Hi Cindy, Thank you for taking the time to write a review, we are pleased you are satisfied with our service and have left such positive feedback. Kindest regards, TJ Hughes
“Several weeks ago I placed and paid for 2quest electric blankets. After 2deliveries of king size, I got my money back. They then said their had been a mix up with sizes and took it off the website. I then saw they put them back on but only had the double. I took a chance with size and ordered two . I got a£1 off but not the 10% for first order, which it was as I never got the previous ones, so I feel hard done by, and especially all the trouble I had when trying to get the first order which waS aborted. Thank you H. J Walton. Hilary.walton@yahoo.co.UK order no.web 10061”
Hi H J Walton, Thank you for taking the time to write your review and for the feedback you have provided. We have been looking into this matter for you and if you could contact the Customer Service Team on the website link “contact us” we can look to sought you a 10% refund for the new items you have purchased. Kindest regards, TJ Hughes.
“Hi i had a bit of a do with TJS. My family especially my late mum have spent fortunes in TJ Hughes.It was our favourite shop and remains one of mine. I got a music centre for my partner for his birthday. It had a turntable. We had people round and were thrilled as we were going to play some old punk vinyl. It didn't work I was so embarressed. I wrote back to TJS and got a bit of a snotty reply. I was taken aback they are usually great. Anyway after many emails it was sorted and well. Then I was super disappointed to make it up to me the person I dealt with told me they'd put ten quid in my account an e voucher. I logged in and tried to spend it. Couldn't find it. Emailed them three times now and no reply about the mysterious voucher. I have no idea how to find it if it is there and I asked if I could get a table for my disabled grandson. No reply So they would have had an excellent for their review instead they've got a good. They did replace the music centre and I should have tested it before I gave it to my partner. I didn't think I needed to as I trusted TJs. Another gripe is they are super good at delivering yet they had to get Yodel to pick the faulty one up?? HOW much money would they have saved if they just got the faulty one when the delivered the replacement? Then these savings could be passed onto us.”
Thank you for your feedback.
May I take this opportunity to apologise for the delay in response to the issues you have had regarding the fault with your order and the issue with your e-wallet voucher, we have checked and this should be available to you, if you are still unable to place the order please call us and we will happily place the order for you.
We are continually working to improve our services and your feedback has assisted us with this. Many Thanks
Thank you for your feedback.
I am sorry that we did not offer your preferred colour shoes for online purchase, our dedicated team are adding products to the site on a weekly basis so we can provide our customers with variety of products and offer more choice. We are constantly aiming to improve our service and your feedback is greatly appreciated
Hi Phil, Thank you for taking the time to write your review and for the feedback you have provided. We would like to take this opportunity to apologise for not fulfilling your complete order due to the stock replenishment issue. We hope this has not deterred you from shopping with us in the future. Kindest regards, TJ Hughes
Hi Hilda, Thank you for taking the time to write a review, we are pleased you are satisfied with our service and have left such positive feedback. Kindest regards, TJ Hughes
Hi Linda, Thank you for taking the time to write a review, we are pleased you are satisfied with our service and have left such positive feedback. Kindest regards, TJ Hughes
“Order process was fine although watch out for the free delivery offer as I was charged for delivery even though the purchase qualified. To their credit they did refund it although it took them over a week to reply to my email.
Delivery dates were all over the place firstly given a Tuesday delivery then the carrier said it would be Monday but actually arrived on the Saturday, luckily you can change it in flight as well as delivery location.
Having said all that I would still shop with them again.”
Hi Colin, Thank you for taking the time to write your review and for the feedback you have provided. We have reviewed your order and can see that the item was dispatched from our warehouse within 24 hours of the order being placed so we would like to take this opportunity to apologise on behalf of our couriers for failing to deliver in a more time efficient manner. We are glad to see that you will continue to shop with ourselves. Kindest regards, TJ Hughes
Hi Debra, Thank you for taking the time to write a review, we are pleased you are happy with our product and have left such overall positive feedback, we apologise on behalf for the courier for the manner in which the item was delivered and we will be looking to review this matter. Kind regards, TJ Hughes
Hi R I Adkins, Thank you for taking the time to write a review, we are pleased you are happy with our service and have left such positive feedback. Kind regards, TJ Hughes
“The product I received was as described. I used the service to change the delivery date so that I would be in. However this did not work as it was delivered on the date first offered even though the system said it had excepTed the alternative ine. I therefore had to go to collect my goods.”
Thank you for taking the time to write a review, we are pleased you are happy with our overall service given and still left such positive feedback despite the failure in the altered delivery, we hope to see you as a returning customer very soon. Kind regards, TJ Hughes
“Really pleased with the speed of delivery, ordered Sunday arrived Tuesday. Such a shame only half the order has arrived as waiting for stock on the rest although the full payment has been made”
Hi Sue, Thank you for taking the time to write a review, we are pleased you are happy with our overall service and have left such positive feedback - I can see you have now received all your order - the reason for the "split" is due to the fact we deliver from two separate warehouses. Kind regards, TJ Hughes
Hi Maureen, Thank you for taking the time to write a review, we are pleased to see you are happy with our overall service - in regards to part of the order "missing", we dispatch from two separate warehouses, which is where the outstanding items will be in transit from the other warehouse. Kind regards, TJ Hughes
