TJC Reviews

Name: TJC
Address: TJC Limited, Surrey House, Plane Tree Crescent, TJC Limited, Surrey House, Plane Tree Crescent, Feltham
Rating: 4.20

4.2 Rating 3,196 Reviews

80 %

of reviewers recommend TJC

Company Reviews

Questions

Metrics

4.2

Based on 3,196 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 31%
Accurate And Undamaged Orders	Greater than 84%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Returns & Refunds
Refunds Process	Difficult

Visit Website

Email:

craig.pyke@tjc.co.uk

Location:

TJC Limited, Surrey House, Plane Tree Crescent,
TJC Limited, Surrey House, Plane Tree Crescent
Feltham
TW13 7HF

Write Your review

Tell us how TJC made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Mr Michael Purdy

Mrs Kay Lawrence

Mrs Glenys Oxley

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good service thank you”

Helpful Report

Posted 3 years ago

“I have purchased jewelry from TJC for several years now and have always been happy with delivery- items well wrapped and delivered on time. Quality? Always excellent. I only once returned an item. The reason? They just weren't me! Was told to send them back, which I did, no quibbles and my refund was in my bank account within the week. Thank you TJC.”

Helpful Report

Posted 3 years ago

“Have always been happy with my purchases from TJC”

Helpful Report

Posted 3 years ago

“Excellent service. Allows people to but items, that could be out of their reach”

Helpful Report

Posted 3 years ago

“Quick delivery and super price.”

Helpful Report

Posted 3 years ago

“TJC BEAUTY GAVE ON TV CONFLICTING INTO ON A PRODUCT IN THE PROCES OF SENDING BACK TO YOU. WILL NEVER USE CHANEL AGAIN”

Helpful Report

Posted 3 years ago

“TJC is my go to site for beauty products and homeware. Their rhapsody and iliana jewellery is excellent too.”

Helpful Report

Posted 3 years ago

“Very pleased with my last jewellery purchase and can't wait to buy more from TJC.”

Helpful Report

Posted 3 years ago

“Great value for money whatever you buy. Will be doing all my Christmas shopping with TJC. Well done everyone at TJC.”

Helpful Report

Posted 3 years ago

“The after sales CS is not in the same league as it used to be”

Helpful Report

Posted 3 years ago

“Always kept appraised on details...have some queries of concern which I need2address with yrselves but am sure u will b able2assist&resolve such!!...av faith in u4this!!please note am housebound disabled with depressive problems so need help2deal with matters/takes longer4me2deal with myself!! Thank u 4 some really amazing purchases!!”

Helpful Report

Posted 3 years ago

“Have shopped with TJC for several years and always been very happy with anything I have bought, and boy I have bought a lot!.”

Helpful Report

Posted 3 years ago

“I have been buying from TJC for many years and I was never disappointed. Happy customer.”

Helpful Report

Posted 3 years ago

“Been shopping with TJC for some years, always found customer service good. Admittedly the really cheap jewellery is not good & I've had stones fall out ect ect. You have to pay for a guarantee which is a bit unfair, however on the whole it's a great company. Would recommend.”

Helpful Report

Posted 3 years ago

“I was very unhappy to be charged £6.95 postage costs for two small (same items). Apart from the fact that when I was paying for the items it appeared to be showing no postage, I felt that £6.95 was extortionate. Previously you have always shown that P and P is set at £3.95 per day and I assumed this was still the case. When I queried this with the customer service agent that I spoke with, she quoted the different postal costs which now apparently apply. This is not shown clearly on your tv programme and I feel that it should be. The agent I spoke to explained the postage costs to me and in fairness did refund half the postage to me because I had contacted you. I have to say that this has 'tarnished' my view of TJC and I do not feel that I will shop with yourselves again.”

Helpful Report

Posted 3 years ago

Good Morning, Thank you for your review. I'm sorry to hear that we were not able to deliver as per your expectation, but I really appreciate you bringing this issue to my attention. We strive to ensure every customer is satisfied with our business, and I apologize for any way in which we may have inconvenienced you. This is to inform you that, we tried to connect with you on call. However, due to some reason, we failed to do so. Request you to please give us a call back on 0800-260-6666 (option: 3) or Reply on the same with a good time to connect with you so that we can arrange a call-back. We appreciate your understanding of this and look forward to serving you again. Kind regards, Rajeev Sharma

Posted 3 years ago

“great channel to use fast and great service told all my family they now use it thankyou”

Helpful Report

Posted 3 years ago

“Your service is always prompt.”

Helpful Report

Posted 3 years ago

“Like shopping on Tjc bought quite a few things always. Excited to receive and try and wear them”

Helpful Report

Posted 3 years ago

“Having bought Opatra accessories I am very pleased with the items. Prompt delivery and good packaging.”

Helpful Report

Posted 3 years ago

“Always helpful, respctful and a pleasure to deal with. l”

Helpful Report

Posted 3 years ago

TJC is rated 4.2 based on 3,196 reviews