TJC Reviews

Name: TJC
Address: TJC Limited, Surrey House, Plane Tree Crescent, TJC Limited, Surrey House, Plane Tree Crescent, Feltham
Rating: 4.20

4.2 Rating 3,191 Reviews

80 %

of reviewers recommend TJC

Company Reviews

Questions

Metrics

4.2

Based on 3,191 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 31%
Accurate And Undamaged Orders	Greater than 84%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Returns & Refunds
Refunds Process	Difficult

Visit Website

Email:

craig.pyke@tjc.co.uk

Location:

TJC Limited, Surrey House, Plane Tree Crescent,
TJC Limited, Surrey House, Plane Tree Crescent
Feltham
TW13 7HF

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Mrs Kay Lawrence

Mrs Glenys Oxley

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quality items and quick delivery. Great customer service”

Helpful Report

Posted 3 years ago

“I am extremely upset as I was not sent a NEW product........ I called straight away to complain and told I would be sent a returns label ...10 days later I called again to request a returns label ...never arrived I then thought I would pay for the return myself and went to the post office...after holding up the queue I was told there was no such address I called again to be told to go to Opatra direct Poor poor poor would not recommend”

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Posted 3 years ago

“Very delighted with my pendant. After some initial difficulties getting the purchase online I succeeded in getting through and paying by instalments. I am pleased to say it arrived very tromptly ande is giving great pleasure”

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Posted 3 years ago

“Candle making kit ordered in November eventually arrived in January ...over 6 weeks for delivery!! 6 piece purple Duvet set ordered on 21st January didn't even come with matching purple sheet. Comforter is poor quality and the design and faded colour is dreadful quality unlike what was presented on TJC. Mark had said when presenting it that it would arrive in a vacuum bag, well mine must have been returned by another customer as it arrived a crinkled clear plastic bag. Not worth the price charged ... which I am still paying for. Shipping numbers being given instead of tracking numbers, and everytime that happens it takes minimum of a month to six weeks to arrive..... which comes via the Netherlands! Don't even get me started on customs or the fact that items on Budget pay are now being charged individually instead of per order like they used to be. This causes extra costs to customers who live outside UK Auctions are selling items, getting paid for them and then the decent items aren't being sent, or arrive broken. I could say lots more, but haven't the time except I am not impressed.”

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Posted 3 years ago

“Satisfactory”

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Posted 3 years ago

“Always a good prompt delivery very good quality jewellery..”

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Posted 3 years ago

“Pleased with products, prompt service and delivery”

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Posted 3 years ago

“Great service and fast”

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Posted 3 years ago

“After sales service is non existent”

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Posted 3 years ago

“Very helpful, nothing to much trouble.”

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Posted 3 years ago

“Lovely ,quality jewelery that lasts and lasts! Fast delivery and very well packaged.”

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Posted 3 years ago

“Delivery arrived as expected. No problems.”

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Posted 3 years ago

“Very pleased with my jewellery.. Earrings are lovely.”

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Posted 3 years ago

“I use many channels for goods,TJC are among the best for service. Whenever there is a query they are helpful and determined to resolve any issues you may have. Never be uncertain about buying from TJC.”

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Posted 3 years ago

“Beautiful quality jewellery. Excellent customer service, delivered on time.”

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Posted 3 years ago

“the service was good , pity heart pendant a let down, robert”

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Posted 3 years ago

“I am extremely satisfied with my purchases. Always top quality and a very reasonable price. Thank You so mich”

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Posted 3 years ago

“Decent products at reasonable prices”

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Posted 3 years ago

“Good quality jewellery.Reasonably priced and decorative”

Helpful Report

Posted 3 years ago

“I have always found TJC to give customers fair treatment, especially if, on occasions, items have to be returned. No quibbling and any refunds due, dealt with quickly.”

Helpful Report

Posted 3 years ago

TJC is rated 4.2 based on 3,191 reviews