TJC Reviews

Name: TJC
Address: TJC Limited, Surrey House, Plane Tree Crescent, TJC Limited, Surrey House, Plane Tree Crescent, Feltham
Rating: 4.20

4.2 Rating 3,192 Reviews

80 %

of reviewers recommend TJC

Company Reviews

Questions

Metrics

4.2

Based on 3,192 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 31%
Accurate And Undamaged Orders	Greater than 84%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Returns & Refunds
Refunds Process	Difficult

Visit Website

Email:

craig.pyke@tjc.co.uk

Location:

TJC Limited, Surrey House, Plane Tree Crescent,
TJC Limited, Surrey House, Plane Tree Crescent
Feltham
TW13 7HF

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Mrs Kay Lawrence

Mrs Glenys Oxley

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Usually I am happy with the service from TJC as I have bought a few times before as gifts and everyone was pleased with them On this case I could not understand the young girl who was on the other end of the call and she had to request I spell out several parts of my address etc I was actually charged for a warrenty I would never have bought as I have not before. When this came to my notice yesterday the young man who was very pleasant and helpful. explained that as my purchase had been sent for dispach I could not have the warrenty removed I was offered a voucher for the value or I can send it back by return post,which I shall do. Not happy with this situation as I shall now have to find another gift elsewhere as it is too late to order another gift from your list. Thank you S Black”

Helpful Report

Posted 4 years ago

“I recently purchased a Ruby ring, arrived on time and well packaged. The Ruby is very vibrant and I’m very happy with my purchase.”

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Posted 4 years ago

“AMAZING fan light fast delivery quicker than the other time I bought from tjc.Great service I am very very happy”

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Posted 4 years ago

“Packaging poor and delivery was late”

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Posted 4 years ago

“Hello TJC and the Team.I am very pleased that I discovered the TJC. Recently I have bought quite a bit. of jewellery from TJC and I am very pleased with my purchases.The quality is excellent.Thank you from KK and F.Quinn 24/3/2022 Thursday.”

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Posted 4 years ago

“TJC are very helpful. Good quality items and easy returns.”

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Posted 4 years ago

“Always happy with the price”

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Posted 4 years ago

“Excellent value for money,. Good choices”

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Posted 4 years ago

“Great channel jewellery is great and great price”

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Posted 4 years ago

“Quick delivery easy returns love a bargain ☺️”

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Posted 4 years ago

“Really lovely bracelet”

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Posted 4 years ago

“I always have a good experience with TJC”

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Posted 4 years ago

“When my order came there was an item missing that they did send out when I rang up and told them about. But when I did the price I was charged was incorrect. The agent I spoke to said I was eligible for a price match but company policy is that this can’t be applied until after the 30 days so advised me to call back after the 15th of April and then the difference will be refunded on to my card. I agent assured me this would be done and said he has put this in his notes. I took his name but just hope that this is the case once the 15th of April comes. …….. we shall see and hope this is the case”

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Posted 4 years ago

“Fast service. Great product”

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Posted 4 years ago

“First class service.”

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Posted 4 years ago

“Value for money”

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Posted 4 years ago

“Great service”

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Posted 4 years ago

“good items quick delivery”

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Posted 4 years ago

“Gold bracelet broke with in Two weeks”

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Posted 4 years ago

“Really good quality products for a good price thanks”

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Posted 4 years ago

TJC is rated 4.2 based on 3,192 reviews