TJC Reviews

Name: TJC
Address: TJC Limited, Surrey House, Plane Tree Crescent, TJC Limited, Surrey House, Plane Tree Crescent, Feltham
Rating: 4.20

4.2 Rating 3,198 Reviews

80 %

of reviewers recommend TJC

Company Reviews

Questions

Metrics

4.2

Based on 3,198 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 31%
Accurate And Undamaged Orders	Greater than 84%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Returns & Refunds
Refunds Process	Difficult

Visit Website

Email:

craig.pyke@tjc.co.uk

Location:

TJC Limited, Surrey House, Plane Tree Crescent,
TJC Limited, Surrey House, Plane Tree Crescent
Feltham
TW13 7HF

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Mr Michael Purdy

Mrs Kay Lawrence

Mrs Glenys Oxley

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“TJC has kept in touch ,just received my refund thank you. But waiting on another refund as had ordered for Christmas. Other wise very good contact”

Helpful Report

Posted 4 years ago

“Lovely purchases so far, especially love my champagne diamond ring at a bargain 50% off. Disappointed about an order I made on 4/12/21 as it's still "Being Processed" and I'm wondering if I'll receive it at all.”

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Posted 4 years ago

“Beautiful ring but stone looks smaller in real life.”

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Posted 4 years ago

“Very easy to order. Product arrived and looked exactly as described. Extremely pleased. Just think standard delivery could be a little quicker?”

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Posted 4 years ago

“Prompt safe delivery very pleased with all aspects of my ring Very happy”

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Posted 4 years ago

“Good items good service”

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Posted 4 years ago

“Most items are great and service is exellent except for e.mail enquiries which are not answered quick enough.”

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Posted 4 years ago

“Very pleased with the service you provided and the watch at very high standard and good price”

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Posted 4 years ago

“Good website stacks of choice good customer service. Efficient company”

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Posted 4 years ago

“Good value for money, unfortunately the last item purchased was disappointing,but it will not put me off from buying again.”

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Posted 4 years ago

“Usually answer queries within 48 hrs, but on one occasion it took 2wks and didn’t actually address the query I raised. Delivery is usually with a few days, but my recent order took 11 days. Also although I ordered a Rhapsody ring it came in an Iliana box. When I queried this I was informed the Rhapsody box, was out of stock and they promised to send one on to me once they were back in stock. It would have been better if they had put a note in the parcel to explain this, especially as I had placed an high value order”

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Posted 4 years ago

“Easy to order and easy to make returns”

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Posted 4 years ago

“Find them very friendly and polite”

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Posted 4 years ago

“Always buy presents in the auctions, you get real bargains but sometimes you don’t know if you’ll get them as they put ‘out of stock’ items up for auction. Very strange but it’s happened twice this November.”

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Posted 4 years ago

“You spend to long on one item maybe an hour it should be quicker. I like most of the presenters. Mostly all purchases I've liked. I'm fed up with the underwear 😒. It's an interesting program.”

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Posted 4 years ago

“Not over excited now ring has arrived”

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Posted 4 years ago

“Great products and prices. Maybe better camera work when showing the product on air. Maybe more of showing jewellery on the presenters to give us a better idea of reality. Also it would be great to be able to leave reviews about products I have purchased? There is nothing on Tjc website to enable this!!”

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Posted 4 years ago

“Dealt with kindly and with understanding. With a replacement expected any day.”

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Posted 4 years ago

“Usually customer care very helpfull”

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Posted 4 years ago

“Nice tea set at good price. Well packaged thankfully. Delivery however was slow, but it arrived eventually.”

Helpful Report

Posted 4 years ago

TJC is rated 4.2 based on 3,198 reviews