TJC Reviews

Name: TJC
Address: TJC Limited, Surrey House, Plane Tree Crescent, TJC Limited, Surrey House, Plane Tree Crescent, Feltham
Rating: 4.20

4.2 Rating 3,191 Reviews

80 %

of reviewers recommend TJC

Company Reviews

Questions

Metrics

4.2

Based on 3,191 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 31%
Accurate And Undamaged Orders	Greater than 84%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Returns & Refunds
Refunds Process	Difficult

Visit Website

Email:

craig.pyke@tjc.co.uk

Location:

TJC Limited, Surrey House, Plane Tree Crescent,
TJC Limited, Surrey House, Plane Tree Crescent
Feltham
TW13 7HF

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Mrs Kay Lawrence

Mrs Glenys Oxley

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great channel, great bargains. I have always been very pleased with my purchases, they are unbelievable value for money.”

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Posted 2 years ago

“Great service and prices. Tjc cares as the meal challenge shows. Not everybody sources breakfasts for each product bought. They also show and describe products well and the rapid auctions are really great. On the whole a great company to order from.”

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Posted 2 years ago

“Lovely items at a very reasonable price. Quick postage and quick to refund whenever necessary.”

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Posted 2 years ago

“I purchased a piece of jewellery at the beginning of last week and still haven’t had any notification of dispatch. The money was taken immediately from my bank account of course!”

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Posted 2 years ago

Good evening, Miss. Taylor, Thank you for your review. I'm sorry to hear that we were not able to deliver as per your expectation, but I really appreciate you bringing this issue to my attention. We strive to ensure every customer is satisfied with our business, and I apologize for any way in which we may have inconvenienced you. This is to inform you that, we tried to connect with you on call. However, due to some reason, we failed to do so. Request you to please give us a call back on 0800-260-6666 (option: 3) or Reply on the same with a good time to connect with you so that we can arrange a call-back. We appreciate your understanding of this and look forward to serving you again. Kind regards, Rajeev Sharma Customer Service Agent www.tjc.co.uk

Posted 2 years ago

“Always good service excellent products”

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Posted 2 years ago

“I am very pleased with my purchase the sparkle is unbelievable. Very good value and arrived quickly. I would recommend to friends and family.”

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Posted 2 years ago

“I love tjc...such interesting products and good prices, there's always something of interest.”

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Posted 2 years ago

“Pz make things clear and wat you say should match action. Thankyou Ranjeet,Zainul,Rakhshit,Ayesha,Ridi,Suchita,Alex and all gor your help.”

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Posted 2 years ago

“Order was left on hold with no contact from tjc emailed to enquire nonreply. When I phoned and was told on hold I was offered a small voucher if I completed the order, no point as anniversary had passed and i purchased elsewhere. I was also told it had been delivered on chat!!! Appalling service.”

Helpful Report

Posted 2 years ago

Good evening, Mr. Gray, Thank you for leaving a review, we really appreciate your feedback. It is truly disappointing to hear about your experience with our service was not up to the mark and we sincerely apologize for any inconvenience caused. As a company, this is never our intention and we can assure you that we are here to help you solve your problems. We have sent an email to your registered email address with TJC requesting to share few details which will help us in investigating the issue further. Would request you to please share the details and we would be happy to help. Your patience and understanding is highly appreciated and please do not hesitate to contact us if you have any questions or concerns. For any support or clarification please contact us at TJC Helpline – 08002606666, option 3 (Monday to Friday – 08:00am to 07:00pm and Saturday & Sunday – 09:00am to 06:00pm) Kind regards, Rajeev Sharma Customer Service Agent www.tjc.co.uk

Posted 2 years ago

“Your jewellery is so beautiful 🤩 and my purchase are amazing. Posting the items was quick by Royal Mail. I have returned a few things as they were too big.”

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Posted 2 years ago

“Excellent piece of jewellery lovely diamonds looks fabulous on finger.”

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Posted 2 years ago

“Tjc a great way to shop plenty of bargains . Customer service is excellent nothing to much trouble .”

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Posted 2 years ago

“The Jewellery Chanel is well presented and would go as far as to say very entertaining. The pieces offered are excellent value.”

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Posted 2 years ago

“Returned 4 rings in 1 packet. Refunds given on 2 only Tried in vain to get the refund on the other 2 but they are now saying the rings weren’t in the packet?? THEY WERE!!! They don’t reply after 72 hours either.. next stop is my Bank and Trading Standards..”

Helpful Report

Posted 2 years ago

Good evening, Thank you for your review. I'm sorry to hear that we were not able to deliver as per your expectation, but I really appreciate you bringing this issue to my attention. We strive to ensure every customer is satisfied with our business, and I apologize for any way in which we may have inconvenienced you. I have found the details of your order (0026225720) Which was placed on 7 th Aug’2022 I confirmed with the team that we had not received the item, and we had also gone through the CCTV, but there was nothing there. We appreciate your understanding of this and look forward to serving you again. Kind regards, Rajeev Sharma Customer Service Agent www.tjc.co.uk

Posted 2 years ago

“Excellent service, great products, great prices, fast and efficient delivery service. Friendly customer services staff.”

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Posted 2 years ago

“I shop at TJC when I need quality & unique jewelries as their items always meet my personal, going out & glam requirements💖🥂”

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Posted 2 years ago

Good evening, Mrs. Hobbs-Ainley, Thank you so much for your positive feedback and for taking the time to post this review. It's our customers that allow us to constantly improve the way we serve. We are so glad that you're happy with our services. We strive to keep working to make your experience even more amazing. We look forward to you shopping with TJC again. Kind regards, Rajeev Sharma Customer Service Agent www.tjc.co.uk

Posted 2 years ago

“Very good product will be most useful nice colour works well.”

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Posted 2 years ago

Good evening, Ms. Parsons, Thank you so much for your positive feedback and for taking the time to post this review. It's our customers that allow us to constantly improve the way we serve. We are so glad that you're happy with our services. We strive to keep working to make your experience even more amazing. We look forward to you shopping with TJC again. Kind regards, Rajeev Sharma Customer Service Agent www.tjc.co.uk

Posted 2 years ago

“Very pleased with items I have purchased and usually good value for money.”

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Posted 2 years ago

Good afternoon, Mrs. Whytock, Thank you so much for your positive feedback and for taking the time to post this review. It's our customers that allow us to constantly improve the way we serve. We are so glad that you're happy with our services. We strive to keep working to make your experience even more amazing. We look forward to you shopping with TJC again. Kind regards, Rajeev Sharma Customer Service Agent www.tjc.co.uk

Posted 2 years ago

“iam very happy with your help thank you Roy Howard”

Helpful Report

Posted 2 years ago

Good afternoon, Mr. Howard, Thank you so much for your positive feedback and for taking the time to post this review. It's our customers that allow us to constantly improve the way we serve. We are so glad that you're happy with our services. We strive to keep working to make your experience even more amazing. We look forward to you shopping with TJC again. Kind regards, Rajeev Sharma Customer Service Agent www.tjc.co.uk

Posted 2 years ago

“Love my purchase, fantastic delivery service albeit later than first anticipated, due to postal strike”

Helpful Report

Posted 2 years ago

Good afternoon, Thank you so much for your positive feedback and for taking the time to post this review. It's our customers that allow us to constantly improve the way we serve. We are so glad that you're happy with our services. We strive to keep working to make your experience even more amazing. We look forward to you shopping with TJC again. Kind regards, Rajeev Sharma Customer Service Agent www.tjc.co.uk

Posted 2 years ago

TJC is rated 4.2 based on 3,191 reviews