TJC Reviews

Name: TJC
Address: TJC Limited, Surrey House, Plane Tree Crescent, TJC Limited, Surrey House, Plane Tree Crescent, Feltham
Rating: 4.20

4.2 Rating 3,196 Reviews

80 %

of reviewers recommend TJC

Company Reviews

Questions

Metrics

4.2

Based on 3,196 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 31%
Accurate And Undamaged Orders	Greater than 84%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Returns & Refunds
Refunds Process	Difficult

Visit Website

Email:

craig.pyke@tjc.co.uk

Location:

TJC Limited, Surrey House, Plane Tree Crescent,
TJC Limited, Surrey House, Plane Tree Crescent
Feltham
TW13 7HF

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Mr Michael Purdy

Mrs Kay Lawrence

Mrs Glenys Oxley

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great value for money would be nice if they did men’s jewellery as well”

Helpful Report

Posted 4 years ago

Good morning, Mrs. Smith, Thank you so much for your positive feedback and for taking the time to post this review. It's our customers that allow us to constantly improve the way we serve. We are so glad that you're happy with our services. We strive to keep working to make your experience even more amazing. We look forward to you shopping with TJC again. Kind regards, Rajeev Sharma Customer Service Agent www.tjc.co.uk

Posted 3 years ago

“Value for money great on returns”

Helpful Report

Posted 4 years ago

Good morning, Mr. Squire, Thank you so much for your positive feedback and for taking the time to post this review. It's our customers that allow us to constantly improve the way we serve. We are so glad that you're happy with our services. We strive to keep working to make your experience even more amazing. We look forward to you shopping with TJC again. Kind regards, Rajeev Sharma Customer Service Agent www.tjc.co.uk

Posted 3 years ago

“As always it is a pleasure to deal with TJC always quick and easy. Although things are arriving late at present this is NOT down to TJC but we have a strike in our sorting office so everyday I get an email from Royal Mail explaining the deliveries will not be made.”

Helpful Report

Posted 4 years ago

Good morning, Mrs. Wright, Thank you so much for your positive feedback and for taking the time to post this review. It's our customers that allow us to constantly improve the way we serve. We are so glad that you're happy with our services. We strive to keep working to make your experience even more amazing. We look forward to you shopping with TJC again. Kind regards, Rajeev Sharma Customer Service Agent www.tjc.co.uk

Posted 3 years ago

“Jewellery is really nice and of good quality from TJC. I have never had a bad experience even when I have had to return items, they always send a receipt to say they have received the item and then another email to say the refund is on its way. Good service.”

Helpful Report

Posted 4 years ago

Good morning, Miss. Cook, Thank you so much for your positive feedback and for taking the time to post this review. It's our customers that allow us to constantly improve the way we serve. We are so glad that you're happy with our services. We strive to keep working to make your experience even more amazing. We look forward to you shopping with TJC again. Kind regards, Rajeev Sharma Customer Service Agent www.tjc.co.uk

Posted 3 years ago

“Prices are exceptional!, I wouldn't entertain anywhere else for high end jewellery and skin care.The availability of budget pay is also a great help.”

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Posted 4 years ago

“Free phone to order , with budget pay if needed, and arrives in reasonable time.”

Helpful Report

Posted 4 years ago

“You name it they have it & always top quality & value.”

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Posted 4 years ago

“Very prompt service i have been with you for many years now i have always been satisfied with every thing from homeware and jewellery thank you”

Helpful Report

Posted 4 years ago

“I love this chanel...even if its just in the background for company..something for everyone...i do have certaine presenters i love to watch ( lowen lol) she tells it how it is... love her stories make me smile .”

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Posted 4 years ago

“The Customer Service rep was very pleasant and helpful.”

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Posted 4 years ago

“Love TJC. Excellent products and service. Have bought fans to keep us cool, bedding to keep us warm and jewellery to keep my wife happy. Thank you for always being there.”

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Posted 4 years ago

“Very pleased”

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Posted 4 years ago

“Hi..I love TJC ..they have quality there . I gave order last week a Leopard bag grey and the lady wrote brown..I saw the mistake and I called back..the staff must be careful. Thx”

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Posted 4 years ago

“Tjc is the best 👌 always”

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Posted 4 years ago

“An excellent company”

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Posted 4 years ago

“Everything that I have bought from this TJC, is to perfection and their staff are so obliging when you phone them up. I love the Jewellry it is absolutely out of this world. A very satisfied Customer.”

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Posted 4 years ago

“Still waiting for Evri to deliver latest order.they have got it but no sign of it yet”

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Posted 4 years ago

“Beautiful jewellery , very reasonable at affordable prices”

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Posted 4 years ago

“Like it ,can u put the beauty channel on a bit later,”

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Posted 4 years ago

“4 times I phoned still not received my earings which you assured me you send out straight away once receiving the damaged ones back which you received 2 weeks ago now not good enough tjc”

Helpful Report

Posted 4 years ago

Good afternoon, Mrs. Pople, Thank you for your review. I'm sorry to hear that we were not able to deliver as per your expectation, but I really appreciate you bringing this issue to my attention. We strive to ensure every customer is satisfied with our business, and I apologize for any way in which we may have inconvenienced you. Based on our telephonic conversation, I checked with the team and discovered that they shipped you a replacement order yesterday with the tracking number FM345337105GB. We appreciate your understanding of this and look forward to serving you again. Kind regards, Rajeev Sharma Customer Service Agent www.tjc.co.uk

Posted 4 years ago

TJC is rated 4.2 based on 3,196 reviews