Name: TJC
Address: TJC Limited, Surrey House, Plane Tree Crescent, TJC Limited, Surrey House, Plane Tree Crescent, Feltham
Rating: 4.20

“I am not shopping with this company again, firstly my order mysteriously vanished but the payment went to pending on my bank account, no-one seemed to be able to help me, I was promised a £5 voucher for the trouble and that never appeared either. Well done TJC!!”

Helpful Report

Posted 3 years ago

Good morning, Miss. Swaby, Thank you for contacting us regarding your concern. I am sorry for the inconvenience that you have faced. I completely understand how frustrating this must be for you. I've successfully located the details of your account and as a token of apology I have added a discount voucher of £5.0 which you can use on your next purchase. Please use the discount code (K4EF6E) before 20-03-2023 to avail the benefits. Your patience and understanding is highly appreciated. Please don't hesitate to contact us for further queries. Thanks & Regards, Rajeev Sharma

Posted 3 years ago

“Absolutely fabulous! Can't believe the quality for such a low price !”

Helpful Report

Posted 3 years ago

Good evening, Miss. Mckindley, Thank you so much for your positive feedback and for taking the time to post this review. It's our customers that allow us to constantly improve the way we serve. We are so glad that you're happy with our services. We strive to keep working to make your experience even more amazing. We look forward to you shopping with TJC again. Kind regards, Rajeev Sharma Customer Service Agent www.tjc.co.uk

Posted 3 years ago

“I have had quite a few pieces of jewelery now from T.J.C and have loved every piece.On the rare occasion I have returned something it has been because of fit rather than poor quality.The aucrion pieces in particular are incredible value.”

Helpful Report

Posted 3 years ago

Good evening, Mrs. Carter, Thank you so much for your positive feedback and for taking the time to post this review. It's our customers that allow us to constantly improve the way we serve. We are so glad that you're happy with our services. We strive to keep working to make your experience even more amazing. We look forward to you shopping with TJC again. Kind regards, Rajeev Sharma Customer Service Agent www.tjc.co.uk

Posted 3 years ago

“It take time to arrive & I receive some order.”

Helpful Report

Posted 3 years ago

Good morning, Mrs. Klingenberg,    Thank you for the review and for taking the time to share your feedback with us.   I am sharing your feedback with the team, and we will make sure to get the necessary changes in the process to make your experience with us more enjoyable. We look forward to you shopping with TJC again.    Kind regards,    Rajeev Sharma   Customer Service Agent  www.tjc.co.uk

Posted 3 years ago

“generally good bargains but there are certain products that have been price incorrectly.”

Helpful Report

Posted 3 years ago

Good evening, Thank you so much for your positive feedback and for taking the time to post this review. It's our customers that allow us to constantly improve the way we serve. We are so glad that you're happy with our services. We strive to keep working to make your experience even more amazing. We look forward to you shopping with TJC again. Kind regards, Rajeev Sharma Customer Service Agent www.tjc.co.uk

Posted 3 years ago

“Lovely 5+”

Helpful Report

Posted 3 years ago

Good evening, Thank you so much for your positive feedback and for taking the time to post this review. It's our customers that allow us to constantly improve the way we serve. We are so glad that you're happy with our services. We strive to keep working to make your experience even more amazing. We look forward to you shopping with TJC again. Kind regards, Rajeev Sharma Customer Service Agent www.tjc.co.uk

Posted 3 years ago

“I have bought several items of jewellery from TJC and have been happy with the price and quality of all the items.”

Helpful Report

Posted 3 years ago

Good evening, Thank you so much for your positive feedback and for taking the time to post this review. It's our customers that allow us to constantly improve the way we serve. We are so glad that you're happy with our services. We strive to keep working to make your experience even more amazing. We look forward to you shopping with TJC again. Kind regards, Rajeev Sharma Customer Service Agent www.tjc.co.uk

Posted 3 years ago

“Good service”

Helpful Report

Posted 3 years ago

Good evening, Mrs. Walsh, Thank you so much for your positive feedback and for taking the time to post this review. It's our customers that allow us to constantly improve the way we serve. We are so glad that you're happy with our services. We strive to keep working to make your experience even more amazing. We look forward to you shopping with TJC again. Kind regards, Rajeev Sharma Customer Service Agent www.tjc.co.uk

Posted 3 years ago

“Received some pieces of jewellery,and I am very pleased with what I got.will buy again.the delivery was also quick”

Helpful Report

Posted 3 years ago

Good evening, Miss. Neale, Thank you so much for your positive feedback and for taking the time to post this review. It's our customers that allow us to constantly improve the way we serve. We are so glad that you're happy with our services. We strive to keep working to make your experience even more amazing. We look forward to you shopping with TJC again. Kind regards, Rajeev Sharma Customer Service Agent www.tjc.co.uk

Posted 3 years ago

“Always easy to order and returns are easy. Would highly recommend TJC”

Helpful Report

Posted 3 years ago

Good evening, Mrs. Storey, Thank you so much for your positive feedback and for taking the time to post this review. It's our customers that allow us to constantly improve the way we serve. We are so glad that you're happy with our services. We strive to keep working to make your experience even more amazing. We look forward to you shopping with TJC again. Kind regards, Rajeev Sharma Customer Service Agent www.tjc.co.uk

Posted 3 years ago

“All the items I have bought from TJC are good quality and really good value, delivery is quick and kept updated on order progress what else would you want?”

Helpful Report

Posted 3 years ago

Good evening, Mrs. Goodwin, Thank you so much for your positive feedback and for taking the time to post this review. It's our customers that allow us to constantly improve the way we serve. We are so glad that you're happy with our services. We strive to keep working to make your experience even more amazing. We look forward to you shopping with TJC again. Kind regards, Rajeev Sharma Customer Service Agent www.tjc.co.uk

Posted 3 years ago

“Very pleased with my jewellery”

Helpful Report

Posted 3 years ago

Good evening, Mrs. Newport, Thank you so much for your positive feedback and for taking the time to post this review. It's our customers that allow us to constantly improve the way we serve. We are so glad that you're happy with our services. We strive to keep working to make your experience even more amazing. We look forward to you shopping with TJC again. Kind regards, Rajeev Sharma Customer Service Agent www.tjc.co.uk

Posted 3 years ago

“Super service gorgeous ring very happy with ourchase”

Helpful Report

Posted 3 years ago

Good evening, Mrs. Clark, Thank you so much for your positive feedback and for taking the time to post this review. It's our customers that allow us to constantly improve the way we serve. We are so glad that you're happy with our services. We strive to keep working to make your experience even more amazing. We look forward to you shopping with TJC again. Kind regards, Rajeev Sharma Customer Service Agent www.tjc.co.uk

Posted 3 years ago

“I have always found the team who work for TJC have always been polite and helpful and the products I have bought are very varied from garden goods to pieces of jewellery I would just like to say thank you for keeping me entertained”

Helpful Report

Posted 4 years ago

Good evening, Mrs. Sutcliffe, Thank you so much for your positive feedback and for taking the time to post this review. It's our customers that allow us to constantly improve the way we serve. We are so glad that you're happy with our services. We strive to keep working to make your experience even more amazing. We look forward to you shopping with TJC again. Kind regards, Rajeev Sharma Customer Service Agent www.tjc.co.uk

Posted 3 years ago

“I have been buying from TJC since they first began selling on TV. I have bought lots of lovely items, from jewelry, bed linen, beauty and items for the house”

Helpful Report

Posted 4 years ago

Good afternoon, Mrs. Wigley, Thank you so much for your positive feedback and for taking the time to post this review. It's our customers that allow us to constantly improve the way we serve. We are so glad that you're happy with our services. We strive to keep working to make your experience even more amazing. We look forward to you shopping with TJC again. Kind regards, Rajeev Sharma Customer Service Agent www.tjc.co.uk

Posted 4 years ago

“So please good service item looks great love it didn’t take long coming Thank you”

Helpful Report

Posted 4 years ago

Good afternoon, Mrs. Bryant, Thank you so much for your positive feedback and for taking the time to post this review. It's our customers that allow us to constantly improve the way we serve. We are so glad that you're happy with our services. We strive to keep working to make your experience even more amazing. We look forward to you shopping with TJC again. Kind regards, Rajeev Sharma Customer Service Agent www.tjc.co.uk

Posted 4 years ago

“Great products at great prices. Only issue I have is with the website as items are sometimes in stock but doesn't bring it up to view on searching. Good Customer Service. I like the fact that I can try a product to see if it's suitable for me and return if I need to which isn't often”

Helpful Report

Posted 4 years ago

Good evening, Ms. Rosario,    Thank you for the review and for taking the time to share your feedback with us.   I am sharing your feedback with the team, and we will make sure to get the necessary changes in the process to make your experience with us more enjoyable. We look forward to you shopping with TJC again.    Kind regards,    Rajeev Sharma   Customer Service Agent  www.tjc.co.uk

Posted 4 years ago

“It is lovely all items I'm happy 😊”

Helpful Report

Posted 4 years ago

Good evening, Ms. Chivu, Thank you so much for your positive feedback and for taking the time to post this review. It's our customers that allow us to constantly improve the way we serve. We are so glad that you're happy with our services. We strive to keep working to make your experience even more amazing. We look forward to you shopping with TJC again. Kind regards, Rajeev Sharma Customer Service Agent www.tjc.co.uk

Posted 4 years ago

“Good quality huge selection no problem if returning items. Value for money.”

Helpful Report

Posted 4 years ago

Good evening, Mrs. Ingram, Thank you so much for your positive feedback and for taking the time to post this review. It's our customers that allow us to constantly improve the way we serve. We are so glad that you're happy with our services. We strive to keep working to make your experience even more amazing. We look forward to you shopping with TJC again. Kind regards, Rajeev Sharma Customer Service Agent www.tjc.co.uk

Posted 4 years ago

“Good prices very helpful & pleasant staff I love it !”

Helpful Report

Posted 4 years ago

Good evening, Mrs. King, Thank you so much for your positive feedback and for taking the time to post this review. It's our customers that allow us to constantly improve the way we serve. We are so glad that you're happy with our services. We strive to keep working to make your experience even more amazing. We look forward to you shopping with TJC again. Kind regards, Rajeev Sharma Customer Service Agent www.tjc.co.uk

Posted 4 years ago

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 31%
Accurate And Undamaged Orders	Greater than 84%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Returns & Refunds
Refunds Process	Difficult

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