TJC Reviews

Name: TJC
Address: TJC Limited, Surrey House, Plane Tree Crescent, TJC Limited, Surrey House, Plane Tree Crescent, Feltham
Rating: 4.20

4.2 Rating 3,196 Reviews

80 %

of reviewers recommend TJC

Company Reviews

Questions

Metrics

4.2

Based on 3,196 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 31%
Accurate And Undamaged Orders	Greater than 84%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Returns & Refunds
Refunds Process	Difficult

Visit Website

Email:

craig.pyke@tjc.co.uk

Location:

TJC Limited, Surrey House, Plane Tree Crescent,
TJC Limited, Surrey House, Plane Tree Crescent
Feltham
TW13 7HF

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Beautiful quality and jewellery, am very pleased”

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Posted 4 years ago

“I feel that shopping on TJC is a bit of a lottery especially with own-brand items. Sometimes purchases can be wonderful and other times rubbish. The majority of items are good value for money.”

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Posted 4 years ago

“TJC has excellent customer services and high quality items. Diamonds are soo high standard and the price is great 👍.”

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Posted 4 years ago

“Very helpful thank you”

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Posted 4 years ago

“Most of the items from your company are of excellent quality. It's a pity that your delivery is not as good, nor is the accessibility of your customer services.”

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Posted 4 years ago

“Excellent. Easy to use website and fast delivery.”

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Posted 4 years ago

“No notice about delivery despatched on 11/12. Not delivered”

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Posted 4 years ago

“I love tjc the quality of the products and the value”

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Posted 4 years ago

“Wrong sizes sent. Impossible communication. Missing orders. Wrong deliverys. Totally negative customer service ALSO have still to pay even if you don't get the order”

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Posted 4 years ago

“Very Happy with my purchase, just what I wanted.”

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Posted 4 years ago

“I prefer to use TJC for jewellery as they supply good guality items which are finished off to a high standard. I can also purchase pieces of jewellery which are very different from what you can buy on the high street. I have purchased jewellery from TJC for many years now and am often complimented on my unusual pieces of jewellery, most of which I have not seen anyone else.”

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Posted 4 years ago

“Good quality..”

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Posted 4 years ago

“I recently purchased a beauty item which the presenters and other reviews had highly praised . When I received the product I wasn't sure if it was the updated product or the previous model . After several messages to TJC trying to ascertain if it was the updated model and a fruitless 40 minutes speaking to a "personal shopper" who couldn't grasp what I was asking her about. TJCs customer service is obviously not situated in the UK so in the end I thanked her and ended the conversation. I couldn't open the product as that would mean I couldn't return it if it was not the one I had expected to receive so I returned it. Because it was a high value item I sent special delivery which cost me £11, this episode has made me very wary of buying from a shopping channel again. I am sure that not every person has the same experience as myself but as the saying goes "once bitten twice shy".”

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Posted 4 years ago

“Abcsdefghy”

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Posted 4 years ago

“Prompt safe delivery very pleased with all aspects of my ring Very happy”

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Posted 4 years ago

“Orders dispatched quickly and arrived on time.”

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Posted 4 years ago

“Huge range of items at exceptionally good prices. Always been happy with their service”

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Posted 4 years ago

“excellent service and products”

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Posted 4 years ago

“Extremely bad communication”

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Posted 4 years ago

“Not sent out until I complained..”

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Posted 4 years ago

TJC is rated 4.2 based on 3,196 reviews