“Awesome assortment of treats! Loved how well everything was packaged. Pricing was decent enough, delivery was fairly quick as well. Haven't had an issue yet!”
“I thought everything was packed well and I love the concept! Very bright colourful and great fun for a family or even a pick me up. I ordered this for myself because I’ve had an off month with the pandemic, and it brightened my day!”
“I absolutely love Tokyo treat. It is so fun to get my box every month and open all the new unique candy and snacks. I share with my whole family and its become kind of a monthly tradition for us now. We love you tokyo treat!”
“Delivery is speedy, packaging is decent
Great choices of snacks - traditional ones and trendy ones included for different taste experience
Just that there seemed to be a bit too many corn flavoured ones in the recent boxes - great tastes aside, wider variety would be welcomed!
Overall excellent and tasty experience!”
“Lots of treats I’ve never seen before in my local h-marts! Only knocked down a star because slightly misleading terminology about added bonus items. Only one comes not all the ones shown.”
“The first Box arrived with some delay because of ttye covid situation but now it is super fast, I received my new box only a week after payment and needless to say that the content is of course excellent ! Very nice !”
“Customer service is horrible; they don't really want to help you, but they will gladly take your money and not give anything back even if they shouldn't have taken it. They also misrepresented something I asked a specific question about. I won my PayPal dispute.”
“Super fast shipping, lots of items for the price, prepaid plan saves money, branded box and pleasing packaging gets me excited to see it in the mail.”
“I paid for an April box, an extra $5 was randomly billed with no explanation until a week later. Had to email then as there was no email saying my box had been shipped, it has now been 4 months since my box supposedly shipped and no sign of it, the customer service is awful and have even tried reaching out via multiple tweets and no response! Would never purchase again”
“The treats are amazing. Some months are better than others but it depends on your personal taste. However the shipping was very long this time (most likely due to covid-19 situation). Overall, I am very happy with this subscription box.”
“This is the second crate I’ve received and I love it! I originally just purchased one single box for my boyfriend's birthday but we loved it so much we decided to sign up for a subscription. I read a lot of negative reviews, actually and I was surprised. I have not had any bad experiences with this company at all. My crate this month was actually delivered half a month early. It’s still the middle of August and I already got the September crate. The snacks are so great and both my boyfriend and I get so excited for this crate to come because there’s a great mix of salty, sweet, and savory snacks that always seem to hit the spot. Yes, I came here to maybe get picked to win some free stuff, but I LOVE this crate regardless!! If you like new and interesting treats try this crate! They have a little bit of everything to fit everyone’s tastes and it’s worth trying even just once. (My image does not do this crate justice as we have already eaten many of the snacks)”
“Hi, have just loved all the packages I have received: D At first you were a little worried when you read some had not received the packages. But has always received all the packages and is super happy. They are always nice to write and ask question to. 🤍❤🧡”
“This company basically scammed me.
I have been waiting for my april box for soon half a year, and the only so-called help i get from customer support is them just asking me to "wait a little longer". They have been telling me to just wait a week longer for the past three months. Customer support have repeatedly sent me copy-paste messages, never really answering my questions or even trying to compensate for the delay. Even though this covid situation affects international shipping in general, this company has been so unprofessional, blaming everything on the circumstances but refusing to actually make up for any delays (ex. was asked to pay EXTRA to get my box shipped to me "quickly"). I've been using many other services requiring international shipping during this pandemic and they have been able to deliver, even the companies situated in Asia. So I don't see why this company can't do the same.
TLDR: This company is a scam. I've waited for soon half a year and the box has still not arrived. Customer support doesn't help you at all and is very impersonal. Super unprofessional company that i can honestly never recommend to anyone.”
“This was my first Tokyo Treat box and I am very satisfied, and also impressed. I have a subscription to another Japan themed snack box and wanted to see how you guys compared. I feel the overall quality of the snacks is higher with Tokyo Treat. There were more snacks brands that are known here in the U.S. but flavors only available in Japan. Thats pretty much why I get the box. Dont get me wrong I love trying something new I never heard of but the exclusive flavored kit-kats and hi-chews are where its at for me!”
