“All the snacks given have such variety, the packaging is fun, and the catalogue for the product descriptions is REALLY informative! Plus, the cost is reasonable and absolutely worth it.”
“Absolutely Fantastic!! It is a bit expensive, but considering its coming from japan, has fast delivery, and lots of snacks...definitely worth the experience🤗”
“MAJOR FLAWS in Customer Service and Customer Portal. It seems they intentionally built a low-grade portal to prevent customers from easily accessing important subscription & payment information.
At NO GIVEN TIME in the previous weeks/days did this company have the courtesy to provide their customers the OPPORTUNITY to review their subscription renewal, especially when charging another 12-months – and then to not consider some kind of refund is quite off-putting.
I was already charged extra for DHL services during COVID (though I had tried to decline), and did not complain about those charges.
Considering I replied within 24-hours of receiving payment confirmation of charges, I am extremely disappointed in the level of customer service provided by this business.”
“Bad customer service! Rebilled for a box I did not want in March and I still have not received it despite over 20+ emails back and forth with customer service. Increasing shipping prices without approval from the customer and charging from free (in march) to 5.95 to 10.95 per box on top of the premium price. No help from customer service over 7 months and no desire to keep happy customers. Not worth the effort or the money as soon as anything goes wrong.”
“I got the premium box, it did not disappoint. There were items for everyone to enjoy. My favorite was the drink, this month it was creme brulee milk tea, delicious.”
“For whatever reason, my box was shipped almost 3 weeks later than the others had been. I hope this is a fluke as I was going through withdrawal, ha! Very good variety. I enjoy the drinks. I don't like gum so I wish I could opt out of it. Overall, worth the money.”
“The treats are so good. Customer service is kinda complex and I wish I could make choices in what I get but I share them with my nieces and nephews. Its a hit”
“I got a three month gift for my wife and me and we absolutely love it. We just got the Halloween themed one and couldn't be more ecstatic. We will definitely be ordering more in the future!”
“I have to say out of three boxes, I have been happy the majority of the time. Price is pretty good compared to other "premium" services and I enjoy that this one is strictly japanese. Delivery is always early for me and I haven't had to do a refund yet. Honestly, as a picky person, I've been overall happy and satisfied.”
“Tokyo treat delivery is super fast and I enjoyed the whole experience. It’s exciting to try new snacks every month. The October box was filled with fun Halloween snacks. Can’t wait for next month!”
“It's an awesome way to try flavours you'd most definitely not find here! I can honestly say I haven't disliked anything I've tried so far, even though some things were out of my comfort zone haha”
“I love japan and I really want to go there someday. So I got curious of the japan snacks..I saw tokyo treat then I decided to purchase and tadaaa! all are very cute and looks enticing..😁 I want to taste all of them but I don't want to be run out of it. The shipment was very fast and all are delicious with cute packaging.”
