“Extremely fast shipping and highly recommended. In my country (Norway) it is extremely hard to get food items through customs if the paper work is not in order. Tokyo treat has everything in order!”
“These boxes bring my moments of joy throughout the month as I make my way through foods I never would have been able to try otherwise. They’re also great for sharing with students when they’re having a hard day so that they can have a pick-me-up”
“At first I was hesitant due to the shipping cost, but in the end it was worth it. Even if you don’t like everything you are doing more than eating a snack, you are experiencing new flavors. It was worth my money and I will be staying subscribed for as long as I can :)”
“I Can't Describe with words about how happy and excited I was to get this box.Unique snacks that you didn't try before.I recomend it,great costumer service that helped me”
“Total SCAM. I initially subscribed to the box because of the fun thought and because I was supposed to get a special mug with my box if I “subscribed now!” Yea, never got that “special mug”. Also, there is a SURPRISE shipping fee that was never stated on their website of $10-13 PER MONTH. I emailed them about this and basically they said “You can pay the shipping or not get your box until COVID-19 is over”. To make things even worse...I told them I didn’t want to start another subscription with them after my initial was finished AND THEY STILL CHARGED ME. Fighting back and forth with them they still refuse to give me my money back even tho I haven’t received any boxes and won’t prorate. This is a very dishonest way of doing business. They have terrible customer service. Customer service basically just says “too bad you already paid. We don’t give refunds.” The customer support page is a nightmare to find...and they really don’t care to help their customers and don’t care about customer satisfaction. The boxes themselves...mediocre. A lot of my snacks came popped or just had bags of crumbs. Some of the chocolates were stale too and tasted old. Do NOT order from this company. They are dishonest and this is a SCAM. Hoping this review can save other people from wasting their hard-earned money.”
“Great assortment of products, however based on where you live some items may be available in local markets. The kitkats every month are the main reason for purchasing every month”
“Great customer service. Even with covid slowing/stopping most mail service the shipping times are fast 2-7 days on average. Love the product the drinks and snacks. Big thank you to all the staff.”
“My very first subscription is for the October 2020 box. After checking their FB page several times, I thought I’d give it a shot and try one box. I am soooo happy when it arrived, it came with a lot of surprises and is well curated. I will definitely continue with my subscription and might even upgrade my plan! Highly recommended!”
“The delivery is really quick. I’m from Mexico City and only take 2 weeks to have it in my hands. And the treats a are really good. The October box is the one that I don’t want to share 😅”
