“Super unique selection from classic to premium Japanese snack offerings. definitely not the same items which can be easily purchased at your local supermarket. Great experience from Japan without actually being there. Thank you!”
“The box presentation is adorable, and all the snacks are great!! I really enjoyed digging through all the goodies and was so satisfied with the experience that I signed up for a 6 month subscription.”
“My first order was fast, second ordered i paid 10$ for fast delivery and its been more than 40days and still didn’t receive, although when u choose the fast delivery they promise you to get it in 14-28days, and when i contact them they say sorry but they have a lot of orders and thats why it’s taking to long, and they didn’t even offered to refund my extra delivery fees.
So all they did is say sorry”
“I think the boxes are great looking to upgrade my box to the premium box and would also love to revive more drinks if possible in the near future! My kids and so have the greatest time opening and tasting all the great snacks!”
“I thoroughly enjoyed this box seeing as how it was my first box. Was really excited to see what this box included. Will definitely be renewing my subscription for next month. I like the little pamphlet with the names and descriptions of each snack. Would definitely recommend this to my family and friends. :)”
“I love this box so much. I beleive it’s a great deal for the price. They deliver on time which makes my day. I love waking up to the orange box on my porch with all its goodies. And you get a chance to win a big prize every month.”
“I LOVE tokyotreat boxes! Every month I’m so excited to see what new things I’ll get and try. It’s probably the happiest day of the month for me since covid happened”
“Its so much fun getting sweet and savory treats unavailable for us to buy in Canada. Definitely very exciting when the box gets delivered every month.”
“Be VERY CAREFUL when reading their tricky policies. I intended to ordered just one box and therefore chose the "1-month" plan which seemed like the obvious choice as opposed to the 3-month or 6-month options. It never once occurred to me that this meant I would be getting a box every month (at a higher price than if agreed to 3 months). Why would I think there would be an actual subscription attached to a 1-month order. When I got the notice that my second box was being shipped I tried to contact them immediately which is impossible because they have set up their contact system in a way that is anything but simple. More than 24 hours after I sent a message telling them that I had no intention of ever subscribing and to cancel immediately, they shipped out the box anyway. Again, this was more than a full day after I cancelled. I have been going back and forth with them for two weeks now and they refuse to refund my money. I refuse to pay. I can't believe a company with any scruples would let a dispute like this get this far.”