“I have ordered my October 2020 Box and this was shipped on the 19th of Sept 2020, because of my country I had to take the "Surface Mail shipping" which leaves me waiting 60 - 90 days. I agreed and waited. Fast forward to 22nd December 2020 (94 Days later) I call our Post Office and they have not received the package so I leave it since it's near Christmas they are most probably busy and haven't got to it yet. on 8th Jan 2021 (108 days later) They have gone through their backlog and have not received my package. I log a fault with Tokyo Treat and their "Customer Service" informs me that everything is good on their side and they cannot do anything but wait to see if the package is returned to their warehouse. If I allow this then I basically have to wait another 90 days or more for them to even get this package, if this package was not picked up by someone and taken away or fell of truck, ship or whatever. I was informed that I will not get a refund, I just have to wait and then they blame covid again for the back log when my has dropped our high lockdown levels all the way back in September, which is why I placed the order. furthermore there is no tracking on Surface mail so I don't even know where my package is waiting for me which is extremely scary. There's no support from this company, I can't comment on the other shipping method but if its left to Surface mail I suggest you look elsewhere for your sweets. I will not be supporting this company again and I am extremely unhappy to wait more than 100 days with no end in sight for my package,”
“Purchased subscription as Christmas present for my daughters who are really into Japanese culture. Received our 2nd month box. Both times received punctually and both packed with variety of treats to sample. Had no trouble receiving and been very smooth process!”
“My wife surprised me by ordering us this box and it is 100% amazing loaded to the brim with goodies and snacks that we can never find in the USA and that we have wanted to get our hands on forever, it's worth every cent and feels like it should cost so much more when you open it up and see the jackpot of unique snack foods inside. Compared to other boxes this is definitely the best.”
“Man this scrumptious little box is a perfect gift for any snack lover! Not only is it so unique and surprising but the food actually taste good! Plus the delivery was so quick!”
“This made my day I instantly went to the table and tripped on my way but that’s ok because the sweet candy inside comforted me and my busted leg. The cherry pocky was divine and soothed my soul. Thanks Tokyo treat.”
“A vast variety of of all kinds of sweets and treats, sweet and savory, something for every taste. Every month there’s a different theme and it all fits together. All in all very cute and I’m happy to be a part of the family now.”
“You get so much in the premium box! I love that you get an entire bag of KitKats in the February box, and also love that it comes with an exclusive drink to try.”
“Shipping was incredibly fast! My crate came within five days of placing my order, I enjoy the variety and amount of snacks given. I am very satisfied, and will definitely be renewing my subscription!”
“My wife ordered me a box as I loved all the snacks I had in Tokyo and they tend to be healthier than American snacks. It seems like an unlimited selection in Japan. The ones in the January box are new to me but the first one I tried was the Takada Crackers and they are Amazing!! Love It!!”
“I got my first box this month and it was even better than expected! The shipping was extremely fast as well. I haven’t tried everything yet however I’m very excited to! There’s a fun variety of snacks and I especially love how there is a theme each month with amazing special treats! I can’t wait to receive my next box. Definitely worth the money.”
