“We just love the amount of treats you get in the box. Absolutely everything is tasty, and it’s such a diverse selection of snacks! My and kids and I are always excited to receive our orange box at the door!!”
“First time ordering. After the charge on the invoice came through another one appeared a few days later for $10.50. Just beware there is a separate shipping fee per box that is not disclosed at checkout. Mine is 10.50 per box which adds a significant amount that was not disclosed on the invoice.”
“I am more than disappointed 😞. I ordered my box on the 16.11. They say on there website the box will be shipped within 2-5 days. After 7 days nothing happened. The CS just said sorry and they take care of it. 5 days after that still nothing happens. So I wrote then again. The answer after 10 days after I ordered was : your box will be packed now.
Than 4 days after that I get the email that is was shipped. But I could not find any shipping number. So I wrote them again.
And now the surprise "they send it without any tracking with normal surface mail" are you kidding me?
So this box won't arrive on time and without tracking it probably will never arrive.
The worst thing I ever experienced. Lets see how they will handle a refund.”
“The Premium box I got is amazing! It came with 17 different snacks and a Japan exclusive Pepsi! Also a exclusive flavored KitKat! I am always wanting to try different snacks from other cultures especially Japan and this crate is perfect for that! The shipping on my crate was very quick. I got the notice on Wednesday that my crate would be there on Tuesday which was amazing since we just had Thanksgiving and it arrived a day early”
“We just received our first box from Tokyo Treats. We ordered the subscription for our as a Christmas gift. Everything was packaged beautifully and neatly. Nothing was damaged. There is a huge a variety of items. We are very impressed. Our children are going to love this.”
“While I do enjoy their treats most of the snacks are pretty much the same. But im not one to complain. However it would be great to see more variety in their boxes. So far, so good, could be better.”
“I’ve absolutely love Tokyo treat, always comes with a drink which is an amazing touch to have in a box, the box is always jammed back with new snacks there hasn’t been the same snack twice and if is the same it’s usually a different flavor these guys are amazing and I highly recommend giving them a shot”
“I've received my first box for Halloween, and absolutely loved it! Signed up for 3 more months with the Black Friday deal and just got my December box. I love discovering new treats from Japan. Especially right now when travelling isn't safe. Best part of my month stuck at home! My little escape in a box.”
“So many yummy treats! Every month I get to try some new snacks and different flavor varieties of some of my favorites. I get repeats once in a while, but I’m not complaining. Premium is absolutely worth it. The special Kit Kat’s and unique drinks are what I look forward to most.”
“Great customer service at a reasonable price. The snacks were a really good choice and the booklet
was high quality with some informative little articles! Loved it!”
“Customer service is terrible. Double charged for one month and they didn't do anything, plus then they cancelled one version and left the other going, but completely ruined my streak and wouldn't fix it. Treat meh, you should probably try another company.”
“I am not satisfied
If the package is lost or stolen, they don't care ....
They do not return the day!
Don't offer a discount or coupon!
It's just your problem ....”
