“I Can't Describe with words about how happy and excited I was to get this box.Unique snacks that you didn't try before.I recomend it,great costumer service that helped me”
“Total SCAM. I initially subscribed to the box because of the fun thought and because I was supposed to get a special mug with my box if I “subscribed now!” Yea, never got that “special mug”. Also, there is a SURPRISE shipping fee that was never stated on their website of $10-13 PER MONTH. I emailed them about this and basically they said “You can pay the shipping or not get your box until COVID-19 is over”. To make things even worse...I told them I didn’t want to start another subscription with them after my initial was finished AND THEY STILL CHARGED ME. Fighting back and forth with them they still refuse to give me my money back even tho I haven’t received any boxes and won’t prorate. This is a very dishonest way of doing business. They have terrible customer service. Customer service basically just says “too bad you already paid. We don’t give refunds.” The customer support page is a nightmare to find...and they really don’t care to help their customers and don’t care about customer satisfaction. The boxes themselves...mediocre. A lot of my snacks came popped or just had bags of crumbs. Some of the chocolates were stale too and tasted old. Do NOT order from this company. They are dishonest and this is a SCAM. Hoping this review can save other people from wasting their hard-earned money.”
“Great assortment of products, however based on where you live some items may be available in local markets. The kitkats every month are the main reason for purchasing every month”
“Great customer service. Even with covid slowing/stopping most mail service the shipping times are fast 2-7 days on average. Love the product the drinks and snacks. Big thank you to all the staff.”
“My very first subscription is for the October 2020 box. After checking their FB page several times, I thought I’d give it a shot and try one box. I am soooo happy when it arrived, it came with a lot of surprises and is well curated. I will definitely continue with my subscription and might even upgrade my plan! Highly recommended!”
“The delivery is really quick. I’m from Mexico City and only take 2 weeks to have it in my hands. And the treats a are really good. The October box is the one that I don’t want to share 😅”
“My TokyoTreat box arrived in Canada so quickly, even through covid times. The package itself was not damaged in any way, and everything inside was in great shape. The price is reasonable and the box is packed full of fun surprises!! Everything has been delicious and unique.”
“I ordered this box to share with my 8 grand children, they love it and can’t wait for the next one! I wish the box was bigger! We need more to share! 😆”
“All the snacks inside are absolutely amazing! Me and my entire family gathered round the table to test them all out! Was very fun to go through everything and rate each snack out of 10! Would definitely recommend to others!”
