“I love all the different and unique treats that you can't find here in the states. If you don't opt for the extra $10.95 for the DHL shipping, you'll wait a long while to get your box from USPS. But with the DHL shipping, you get your box in like 4 days!”
“My daughter and I opened our first box, a Halloween theme, and were not at all disappointed! We are so excited to try all these fun snacks! The packaging is just beautiful and way more creative options than what we have for Halloween in Canada. We can’t wait to try all of these amazing snacks and order our next box! Great value and so so fun!!!!”
“Having been to Japan I really miss the vending machines and food in general there.. Tokyo treat offers a great selection the only down side is that you will come across something you love but then struggle to get it again. I'm still bitter about trying to taste a limited edition choc mint tea from Kirin. They used to include a small gift like a magnet or pen.. this is expensive and only signed up for the Halloween edition again..”
“I bought the October Box and it was shipped really fast. I loooooved the snacks and candy I got, my favorites being the Bubbly Taiyaki Berry Zonbie, the Grape Sida Gummy abs the Umaibo Rings Mentai, tho the rest was really good too.”
“TokyoTreat is amazing! We were so happy to get our box and experience a little bit of the fun of Japan. The treats are delicious and we love the surprise!”
“Customer service is extremely good, and will help you to the best of your abilities. Delivery is a bit slow but that is the same for all similar boxes.”
“So good!!!! They send the best snacks and I look forward to getting my box every month 😍. Have been a subscriber for years and they have always been wonderful and responsive to any questions I have”
“I ordered this last year (2019) and my box took about 6 months to arrive; I vowed never to buy it again. However, I heard they had a new shipping system, so I tried again. It came in a matter of weeks. Much improved! The one MAJOR criticism I have is the quantity of some of the treats. There were 5 treats in my box that were a quantity of 1. One gummy, one marshmallow treat, one grape soda gummy. Not even enough for my family to share and other subscription boxes I receive, at the same price, have much better quantities. They really plan for the family aspect. This box boasts a large amount of treats, but when you realize how small the portions are in some of them, the bang for your buck is disappointing, even more so, when you add the additional money for shipping in, which other subscriptions include.”
“Because I can’t come to Tokyo right now, this is an awesome alternative. I really miss japan, so this gives me a little bit of a taste of japan! Since I can’t come now.”
“Its a fun idea and some of the treats are interesting, but their customer service is horrible. The value is over priced though as most of the things can be purchased cheaper elsewhere.
If you miss cancelling your subscription you're on the hook for the entire cost. Even if you reach out immediately, they will not pro-rate a refund. What's worse is once you create an account with them, you can never delete the account. Your information is there forever. I'd leave a better review if only they had better service.”
