tomsoutdoors.com.au Reviews

Name: tomsoutdoors.com.au
Address: 18 Martin Pl, Tumut, New South Wales
Rating: 4.97

5.0 Rating 1,138 Reviews

100 %

of reviewers recommend tomsoutdoors.com.au

5.0

Based on 1,138 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

tomsoutdoors.com.au 5 star review on 23rd February 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Outstanding service, and great product range. Exchanges done quickly and easily. Totally recommend.”

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“The go to store for all quality adventure gear.”

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“Great service and products! Great postage time considering current travel restrictions.”

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“Tom’s has a wide range of quality products at competitive prices. I followed my Flyfisher friends and purchased a couple of LOOP boxes. All arrived fine no issue. 10% off the first order!”

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“Great products from Toms!”

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“Great service - I purchased for a birthday present and had it sent to their address- super fast postage - always helpful”

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“Not only did they have an item that was sold out elsewhere, I called to ask about shipping and how reliable it is during COVID, and the lady who answered was super friendly and helpful, it arrived just when she said it should... which was right on my husbands birthday. Perfect!”

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“Great range and quick efficient service. My backpack arrived within days and it is exceeding my expectations. Will shop again @Toms”

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“Excellent service, I can’t believe how quick your service is. Thank you”

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“Prompt service. Delivered quickly and safely. Will be buying from there guys again. Thanx everyone.”

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“The product we ordered were out of stock ,as soon as they came in we were notified. The service was outstanding , quick .Thankyou Tom Outdoors we are really happy with our purchase.”

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“Excellent service as always. Postage is always quick, especially coming from interstate. Customer service is first class too!”

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“Top staff great service fast delivery”

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“Couldn't be happier with the service that Toms Outdoors provides. Any queries that I have raised have been dealt with above expectation. They are becoming my "go to" for outdoor equipment. Get around it.”

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“This was my third time back to Tom’s Outdoors. Fantastic service and great value. Goods arrived in record time and were well packed. Wouldn’t buy camping gear anywhere else now.”

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“I have only just "discovered" Tom's Outdoors and have been impressed with the service. My item was not initially in stock but I was notified when it became available and it arrived soon after on-line ordering. Very satisfied with the customer service.”

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“You can tell this store is run by people who know the outdoors and love the outdoors. Recently bought a couple of items, delivered quickly never any issue. 👍”

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“All went smooth and parcel arrived on time. No hesitation to use TomsOutdoors again.”

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“Good to deal with and would recommend Andrew k”

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“I love shopping from Tom's Outdoors. Great easy to navigate website. Some of the best camping gear brands on offer. Great prices. Great rewards system. Very friendly and helpful staff and super fast delivery.”

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tomsoutdoors.com.au is rated 5.0 based on 1,138 reviews