tomsoutdoors.com.au Reviews

Name: tomsoutdoors.com.au
Address: 18 Martin Pl, Tumut, New South Wales
Rating: 4.97

5.0 Rating 1,172 Reviews

100 %

of reviewers recommend tomsoutdoors.com.au

5.0

Based on 1,172 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

tomsoutdoors.com.au 5 star review on 23rd February 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Often buying online you get flak for not supporting an actual store. Tom's Outdoors is real, they’re in Tumut NSW and they know the gear they sell. I’m a motorcycle tourist, they have the gear I use, and advice I really appreciate. Big thanks to the staff at Toms Outdoors!”

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“What you see is what you get. Perfect!”

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“Well presented store with helpful friendly staff”

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“The team from Tom's tracked down and procured a specific fly fishing tool that they did not stock. Have know purchased an assortment of fly fishing tackle and flys from Tom's. Service is always efficient and undertaken in friendly manner. If only the trout were this easy”

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“I'd bought a few things from Tom's online but I happened to be in Tumut so I decided to drop in. Great staff, super helpful and I came away with some terrific advice and some even better new gear.”

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“Couldn't be happier with their services. I have bought a few products and each time it's been flawless”

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“Fantastic service and fast delivery”

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“Tom’s - friendly service, and good products at very competitive prices.”

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“Excellent Fly fishing products. Friendly service and package arrived 2 days after order. Thankyou Chris and staff at Toms Outdoors”

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“Received my product (Fishpond Arrowhead Retractor) quickly and without issues. The little card of thanks, from Kane, was a classy touch. Hope to do business with you all again in the future. Cheers, James Fink”

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“Cant be much easier, website very easy to navigate. brought the item and postage was very quick. no fuss no hassles. Will be buying from these guys again.”

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“Love my Lowa boots and the great service”

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“Easily the best outdoor store in Australia, underpinned by the best staff and affiliated outdoor businesses!”

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“Good product range and prompt delivery. Also helpful over the phone.”

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“Excellent range of quality brands, reliable service and fast delivery. My go-to Outdoors shop.”

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“Quick shipping then you!”

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“Chris and the crew at Toms Outdoors offer unsurpassed customer service, the teams product knowledge and support is exceptional . You can’t go wrong purchasing from Tom’s awesome range of fly fishing and clothing products.”

tomsoutdoors.com.au 5 star review on 13th February 2021

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“Fast delivery and great service”

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“Great service over the phone. Bought online and delivered within two days. Can highly recommend. George”

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“Next day delivery. Friendly staff. Great products”

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tomsoutdoors.com.au is rated 5.0 based on 1,172 reviews