tomsoutdoors.com.au Reviews

Name: tomsoutdoors.com.au
Address: 18 Martin Pl, Tumut, New South Wales
Rating: 4.97

5.0 Rating 1,172 Reviews

100 %

of reviewers recommend tomsoutdoors.com.au

5.0

Based on 1,172 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

tomsoutdoors.com.au 5 star review on 23rd February 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“I’m the coolest guy in my house now”

Helpful Report

We couldn't agree more!

“Excellent service 😊👍👍”

Helpful Report

Thanks so much, Kent!

“Easy and had what I was looking for in stock. Super quick shipping”

Helpful Report

Thanks!

“great service! online order delivered in 2 days”

Helpful Report

Thanks so much for leaving a review, Rick!

“Friendly helpful staff always a pleasure to do business with.”

tomsoutdoors.com.au 5 star review on 26th August 2021

Helpful Report

Thanks so much, Matt! Friendly customers like yourself makes doing business a pleasure!

“Absolutely Brilliant - spoke with the team on the phone prior to purchase and was guided through some basic fly fishing essentials. Package arrived promptly after and in fine condition. Go team TO!!”

Helpful Report

Thank you for taking the time to leave a review, Nelson! Such kind words!

“Tom's offers a great range of quality outdoor gear with exceptional customer service. They also provide great advice on any potential purchase to alleviate any online shopping concerns such as sizing etc.”

Helpful Report

Thanks so much, Michael! I'll pass on your kind words to the rest of our team!

“Excellent customer service got it shipped so quickly for my husbands birthday and were very helpful Thankyou!”

Helpful Report

Thanks! Hope your husband loved his gift!

“Excellent products and service from Tom’s Outdoors.”

Helpful Report

Thank you for taking the time to leave us a review, Michael! Much appreciated!

“Tom’s are the best in the business. Keep up the great service, products & content!”

Helpful Report

Such kind words, James! Thank you so much, as always your support is very appreciated!

“Excellent service, professional and courteous staff. Good value quality products.”

Helpful Report

Such kind words, Robert! Thank you, we appreciate your support!

“Fantastic service and advice as always from Chris and his team. Very happy with the additions for my Jetboiler”

Helpful Report

Thanks for your lovely words, Joe! Much appreciated!

“Great service, great price. Happy as!”

Helpful Report

Thanks! You happy makes us happy!

“Very happy with the purchase (Patagonia his and her vests) and speed of delivery. Great range available online, can see myself coming back for sure.”

Helpful Report

Thanks, Benjamin! It's good to hear your vests arrived in good speed. We look forward to having you back!

“Great product deal and seamless prompt delivery! Will purchase from Toms Outdoors again.”

Helpful Report

Thanks for leaving a review!

“Great products, reasonable prices, fast service.”

Helpful Report

Thanks for your kind words, Jocelyn! Much appreciated!

“I decided to purchase a quality block splitter - from a quality small business in regional Nsw. Whole process was smooth- shipping swift. Ps The smiling faces on your website swung me your way”

Helpful Report

Hey Lloyd, thanks so much for your kind words, glad to hear that the whole process was smooth and swift. Happy customers like yourself are what keep these faces smiling!

“Awesome product, arrived very fast. Will certainly look at purchasing again in future.”

Helpful Report

Hi Kim, thanks for leaving us a glowing review! We're glad to hear that it arrived fast and we are looking forward to your next purchase!

“Fantastic efficient service - and great products - thank you”

Helpful Report

Thanks for your kind words! We're very happy to hear that our service was fantastic!

“I love online shopping at Tom’s Outdoors. They sell quality products, they know the products that they sell and their dispatch, return and after sales service processes are first class.”

Helpful Report

Thanks, Karl! Such kind words, I'll be sure to pass them on to our team. Your support is most appreciated!

tomsoutdoors.com.au is rated 5.0 based on 1,172 reviews