tomsoutdoors.com.au Reviews

Name: tomsoutdoors.com.au
Address: 18 Martin Pl, Tumut, New South Wales
Rating: 4.97

5.0 Rating 1,138 Reviews

100 %

of reviewers recommend tomsoutdoors.com.au

5.0

Based on 1,138 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

tomsoutdoors.com.au 5 star review on 23rd February 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent products, service & prices.”

Helpful Report

Hey David, Thanks for taking the time to leave us a positive review. We very much appreciate your support!

“Purchased a Rio fly line at a competitive price. Service and delivery time was excellent, as usual. Haven’t had a chance to try the line yet as we’re back in lockdown 😕. Can highly recommend Tomsoutdoors.”

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Hey Max, Thanks for taking the time to leave us a positive review. We're thinking of you being stuck in lockdown!

“Excellent and first class service on a recent Patagonia fleece.Staff were helpful in sizing guidelines resulting in a perfect fit. Superb speedy postal arrival.Highly recommended store.”

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Hey Paul, Thanks for taking the time to leave us a review. We're very glad to hear that your fleece arrived quickly and fits well! Thanks for the support!

“Fjallraven pants amazing quality and excellent service from Tom’s.”

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Hey Lindy, Thanks for your purchase and for taking the time to leave a review! We hope you get many adventures out of your Fjallraven pants 😊

“This is the 3rd pair of Fjalraven pants I have purchased for family members as birthday gifts. Each pair has been received with great enthusiasm & put into service immediately. Each pair has been given an excellent review by the recipient. As the purchaser, I will always purchase from Tom’s. The level of service is 2nd to none. Prompt delivery and friendly service are the basis of a good business but they never fail to leave me impressed by their attention to detail and sound advice which is so important when purchasing personal items as a gift. I will always support this fabulous company. Thanks again Tom’s!!”

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“Love shopping form these guys!!”

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“Often buying online you get flak for not supporting an actual store. Tom's Outdoors is real, they’re in Tumut NSW and they know the gear they sell. I’m a motorcycle tourist, they have the gear I use, and advice I really appreciate. Big thanks to the staff at Toms Outdoors!”

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“What you see is what you get. Perfect!”

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“Well presented store with helpful friendly staff”

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“The team from Tom's tracked down and procured a specific fly fishing tool that they did not stock. Have know purchased an assortment of fly fishing tackle and flys from Tom's. Service is always efficient and undertaken in friendly manner. If only the trout were this easy”

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“I'd bought a few things from Tom's online but I happened to be in Tumut so I decided to drop in. Great staff, super helpful and I came away with some terrific advice and some even better new gear.”

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“Couldn't be happier with their services. I have bought a few products and each time it's been flawless”

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“Fantastic service and fast delivery”

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“Tom’s - friendly service, and good products at very competitive prices.”

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“Excellent Fly fishing products. Friendly service and package arrived 2 days after order. Thankyou Chris and staff at Toms Outdoors”

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“Received my product (Fishpond Arrowhead Retractor) quickly and without issues. The little card of thanks, from Kane, was a classy touch. Hope to do business with you all again in the future. Cheers, James Fink”

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“Cant be much easier, website very easy to navigate. brought the item and postage was very quick. no fuss no hassles. Will be buying from these guys again.”

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“Love my Lowa boots and the great service”

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“Easily the best outdoor store in Australia, underpinned by the best staff and affiliated outdoor businesses!”

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“Good product range and prompt delivery. Also helpful over the phone.”

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tomsoutdoors.com.au is rated 5.0 based on 1,138 reviews