tomsoutdoors.com.au Reviews

Name: tomsoutdoors.com.au
Address: 18 Martin Pl, Tumut, New South Wales
Rating: 4.97

5.0 Rating 1,172 Reviews

100 %

of reviewers recommend tomsoutdoors.com.au

5.0

Based on 1,172 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

tomsoutdoors.com.au 5 star review on 23rd February 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Great policy of free returns means you can buy with confidence”

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Thanks for your review, Greg! It's great to hear that our returns policy gives you buying confidence.

“LOVE Tom’s! quality gear, enthusiastic, great recipes, videos a Perla!”

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Lovely words thanks, Ruth! Your support is appreciated as always!

“Fast processing and shipping. Item did not work for me (size). Very responsive customer service and easy return. Excellent service overall.”

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Thanks for your review, Pierre! Glad to hear that your experience with us was a good one!

“Great selection and easy Can’t wait to visit in person on day post Covid”

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Thank you for your kind words, we too can't wait until you can visit! 😊

“Excellent and honest advice, very knowledgeable on products,very happy with my purchase”

tomsoutdoors.com.au 5 star review on 10th August 2021

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Thanks for your review and kind words, Bill! We're glad to hear that you are happy with your purchase! 😊

“The products were as promised, delivered rapidly and worked very well in tough conditions.”

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Thank you for your review, Mike! Your support is appreciated 😊

“Tom's outdoors gave a super quick delivery both times I ordered things. The products they stock are of good quality and I'm very happy with my purchases. Will be ordering more things in the future.”

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Thanks for taking the time to leave us a review Mahli 🥰

“Great service and knowledge of products, Highly recommend.”

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Hey Dallas, thanks for taking the time to leave us a review. As always, your support is very much appreciated! 😊

“Toms is my go to for fly fishing and camping gear. Quality brands, great selection and helpful staff always quick to respond to questions. All my orders have been delivered next day or day after. Cheers guys!”

tomsoutdoors.com.au 5 star review on 4th August 2021

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Hey Jason, nice fish! 🙌 Thanks so much for taking the time to leave a review and for your kind words, we appreciate your support 😊

“Great service & best items”

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Thanks for leaving us a positive review Marco! We appreciate your support 👍

“Fast delivery, great products, bought a Fjallraven jacket, ordered large size but changed it to medium, no problem. Highly recommend”

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Hey Rikki, thanks for your review! We appreciate your support 😊

“Great team, fast shipping, awesome communication and always friendly!”

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Thanks for your kind words Katrina! We very much appreciate the support!

“As always very professional and always got the quality to match”

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Hey Shane! Thanks for taking the time to leave us a review, we appreciate your support 😊

“Fast delivery, product as described. Would order again.”

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Thank you for taking the time to leave us a review, we very much appreciate the support!

“Excellent products, service & prices.”

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Hey David, Thanks for taking the time to leave us a positive review. We very much appreciate your support!

“Purchased a Rio fly line at a competitive price. Service and delivery time was excellent, as usual. Haven’t had a chance to try the line yet as we’re back in lockdown 😕. Can highly recommend Tomsoutdoors.”

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Hey Max, Thanks for taking the time to leave us a positive review. We're thinking of you being stuck in lockdown!

“Excellent and first class service on a recent Patagonia fleece.Staff were helpful in sizing guidelines resulting in a perfect fit. Superb speedy postal arrival.Highly recommended store.”

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Hey Paul, Thanks for taking the time to leave us a review. We're very glad to hear that your fleece arrived quickly and fits well! Thanks for the support!

“Fjallraven pants amazing quality and excellent service from Tom’s.”

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Hey Lindy, Thanks for your purchase and for taking the time to leave a review! We hope you get many adventures out of your Fjallraven pants 😊

“This is the 3rd pair of Fjalraven pants I have purchased for family members as birthday gifts. Each pair has been received with great enthusiasm & put into service immediately. Each pair has been given an excellent review by the recipient. As the purchaser, I will always purchase from Tom’s. The level of service is 2nd to none. Prompt delivery and friendly service are the basis of a good business but they never fail to leave me impressed by their attention to detail and sound advice which is so important when purchasing personal items as a gift. I will always support this fabulous company. Thanks again Tom’s!!”

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“Love shopping form these guys!!”

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tomsoutdoors.com.au is rated 5.0 based on 1,172 reviews