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tomsoutdoors.com.au Reviews

5.0 Rating 1,171 Reviews
100 %
of reviewers recommend tomsoutdoors.com.au
5.0
Based on 1,171 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
99%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read tomsoutdoors.com.au Reviews
tomsoutdoors.com.au 5 star review on 23rd February 2025
Natasha
tomsoutdoors.com.au 5 star review on 20th September 2024
Sheree
tomsoutdoors.com.au 5 star review on 1st July 2024
Shaun
tomsoutdoors.com.au 5 star review on 12th June 2024
Russell
tomsoutdoors.com.au 5 star review on 23rd May 2024
Eddie
tomsoutdoors.com.au 5 star review on 13th May 2024
Alex
tomsoutdoors.com.au 5 star review on 11th May 2024
Tom
54
Anonymous
Anonymous  // 01/01/2019
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Fantastic service. Orders are delivered fast. I'm a return customer over and over again . Chris and the crew are awesome.
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I have purchased a number of small items from Tom Outdoors. Super efficient service - great to deal with. All well packaged and swiftly despatched. And a personal note of thanks for business from Kane. Can not recommend highly enough!
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I have purchased fly fishing equipment on a few occasions. The product selection is great, all pricing represents value for money and the service it can’t be faulted, put simply absolutely bloody fantastic.. I will be back again.!
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Efficient service
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Fast delivery and friendly staff note makes me think they care about their customer
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Ripper website and very happy with the youtube videos as well.
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Service was brilliant from initial email enquiry to telephone purchase. I got good advice on appropriate products and when I requested express service to WA, Tom’s delivered. Highly recommended
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Great products and prices have no complaints for Tom's outdoors.
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My query was answered promptly, easy ordering and excellent delivery turnaround. After viewing how the store came about I wanted to support Australian small business and was pleasantly surprised to find items not common in the larger outdoor stores. Being mature aged woman planning a long backpacking pilgrimage, my second so I know what I’m looking for this time. I’m so pleased to have found Toms Outdoors.
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Tom's Outdoors in Tumut provides a great stopover for us as we access the great outdoors of the Snowy Mountains Region to find some trout . Tom's is always abreast of trends in equipment and techniques and its a pleasure to spend time at the store before heading on to the lakes rivers and streams.
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Just in time for my NZ trip. Thanks to the guys (and girls) at Toms for super quick service and free delivery. I landed 18 trout in 5 days! Must be because my gear came from Toms!
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The extra strength at knees and butt attracted me. I look for rocks to sit on when taking a meal break (less chance of ticks) and the abrasion on my previous pants took its toll after 7 years. I also like the extra pockets in the legs (like cargo shorts) - my previous pants didn't have any.
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I have made a number of purchases online from Toms Outdoors and every transaction has been seamless, prompt despatch, well packed and excellent communication. Shopping online with Tom's is a pleasure.
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Bought a pair of Patagonia Rio Gallegos waders at the recent sale. I couldn’t be happier. Fantastic waders, great price, easy transaction and fast shipping.
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Helpful staff and fast delivery. Excellent service.
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Outstanding service as usual!
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Quick delivery and great product most importantly
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Tom's Outdoors are probably the best online shop I've dealt with. The service is awesome and super fast. A big thanks to the crew.
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Purchased Patagonia Vest from Toms Outdoors, Great Value, Fast service and good communication. I will always check your stock list first in the future. Thanks
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Best honest service about there full of knowledge and helpful advice I’m won over.
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tomsoutdoors.com.au is rated 5.0 based on 1,171 reviews