tomsoutdoors.com.au Reviews

Name: tomsoutdoors.com.au
Address: 18 Martin Pl, Tumut, New South Wales
Rating: 4.97

5.0 Rating 1,219 Reviews

100 %

of reviewers recommend tomsoutdoors.com.au

5.0

Based on 1,219 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat

tomsoutdoors.com.au 5 star review on 23rd February 2025

Anonymous

Anonymous // 01/01/2019

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English

“Excellent ***********”

Helpful Report

“The products, store and team at Tom's are all first-rate. Although I'm a uni student, I try to buy quality gear and Tom's always delivers. Not to mention extremely efficient postage and customer service. When I upgrade my fly-fishing set-up for next season, this is where I will go.”

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“Chris and the team are knowledgeable and helpful and stock some of the best gear available”

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“I ordered a Snow Peak Titanium Trek Plate and blue Spork from Tom's outdoors, and couldn't have been happier either with the product itself, or the range, price and shipping service from Tom's Outdoors. Thank you - a great Australian based business.”

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“Living rural, Toms Outdoors is my local & online store for my outdoor gear. Great communication & advice if needed. My goods are always packed with great care & arrive fast & in top condition. My favourite place to shop online.”

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“Great service and value as always!”

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“Great online service. Nothing is a trouble. Top people to deal with”

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“Just recently returned from a guided trip to NZ and needed to restock the fly supplies. Was recommended by Angus at Aussie fly fisher to get all goods from you guys as always. Service is second to none every time I shop here! Delivery time is always quick. Can’t thank you guys enough for the great support and service. Category 3 “101” nymph getting the job done daily! See attached photos”

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“Tom’s Outdoors called me directly to sort out a small issue with my online purchase of flies - only an hour or two after I had lodged the order! Very efficient, courteous customer relations for sure. Something a few other retailers would do well to emulate.”

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“I have made a couple of purchases from you guys and have been very happy every time. The quality, price and service have been excellent. 2020 is tough times, keep it up.”

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“Great customer service and products. They know their gear.”

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“Fantastic service in store and online”

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“Everything is super easy, from navigating the website to asking advice, and I always get my goodies delivered within a couple of days. Happy to support a small business that stocks quality gear!”

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“Picked up a pair of walking shoes in the clearance section at a great price and free shipping an extra bonus. Took a punt on the sizing but good to know that I could return or exchange if they weren’t right, but all good. Arrived in a couple of days. Very happy . Thanks”

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“Second purchase online, great online store with good selection of equipment and brands. Excellent service with prompt shipping and delivery. Highly recommend and look forward to visiting the shop in person one day!”

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“Great Service with exceptional product knowledge! I will be back.”

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“Fantastic service prompt delivery”

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“Always helpful and willing to spend the time needed to discuss options and give advice. One of the best customer service experiences out there!”

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“Bought two of these. Great quality and just perfect size for a efficient warming or cooking fire. Speedy delivery.”

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“Prompt service (somehow posting from Tumut usually arrives Sydney next day) and excellent service. Buy most of my outdoor gear from here.”

Helpful Report

tomsoutdoors.com.au is rated 5.0 based on 1,219 reviews