TOMTOP Reviews

Name: TOMTOP
Rating: 1.05

1.1 Rating 427 Reviews

1 %

of reviewers recommend TOMTOP

Company Reviews

Questions

Metrics

1.1

Based on 427 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 30%
Accurate And Undamaged Orders	Greater than 56%
Customer Service
Communication Channels	Email
Queries Resolved In	6 - 12 Hours
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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TOMTOP 1 star review on 6th January 2024

Shiho

TOMTOP 1 star review on 24th December 2021

SherriMC

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“always going round through loop holes as nothing will never ever get resolved”

Helpful Report

Posted 10 months ago

“after ordering sales assistant is not available”

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Posted 10 months ago

“will never receiving what is really wanted”

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Posted 10 months ago

“always 0 stock/bait and switch tactics”

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Posted 10 months ago

“no way to contact after sales”

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Posted 11 months ago

“incorrect products are always sent to consumers”

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Posted 11 months ago

“charge-back is only solution to get refund”

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Posted 11 months ago

“non reversal of payments”

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Posted 11 months ago

“all movement transactions are only done 1 way(in other words only to purchase)”

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Posted 11 months ago

“bribing consumers into placing their orders and then failing them all”

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Posted 1 year ago

“red flag platform proceed with caution”

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Posted 1 year ago

“not to be trusted”

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Posted 1 year ago

“you pay receive not as described product”

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Posted 1 year ago

“customer pays and receives something way entirely different in return”

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Posted 1 year ago

“not to be relied on”

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Posted 1 year ago

“TRANSACTIONS ONLY ONE WAY all payments will be completely lost”

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Posted 1 year ago

“nobody will be happy”

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Posted 1 year ago

“nothing will never ever exist in stock”

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Posted 1 year ago

“never returning back all monies paid even if products are sent back to them”

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Posted 1 year ago

“not allowing returns for refunds when the sale has gone through all monies are completely lost and a full 100% loss out of pocket”

Helpful Report

Posted 1 year ago

TOMTOP is rated 1.1 based on 427 reviews