Total-Hearth.com Reviews

Name: Total-Hearth.com
Address: 3429 Northwood Dr., Quincy, Illinois
Rating: 4.82

4.8 Rating 1,875 Reviews

96 %

of reviewers recommend Total-Hearth.com

4.8

Based on 1,875 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Total-Hearth.com:

Total Hearth is your expert in all things heat resistant glass. We have the largest catalog of wood, pellet, and coal stove glass and can custom cut ceramic glass to fit even the oldest antique stoves. Our goal is to work with every customer to find the perfect glass for their needs.

Visit Website

Phone:

(217) 223-0999

Email:

support@total-hearth.com

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Total-Hearth.com 5 star review on 14th October 2025

223

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick, friendly and knowledgeable people. The glass fit and performance are excellent.”

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Posted 4 years ago

“With it being in the 90s temp wise we haven't tried the fire. But the items arrived very quickly. And fit perfect. Staff was efficient when ordering.”

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Posted 4 years ago

“Easy to order! Fair prices! Fast delivery! Perfect fit! I have used them before and will continue to use this company. Highly recommended! First Class Hearth Service”

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Posted 4 years ago

“Did right by us.”

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Posted 4 years ago

“best customer service i have ever had!”

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Posted 4 years ago

“Outstanding customer service! Wonderful response time and patience with helping get my order exactly correct! Such a breeze of fresh air in this day and age.”

Total-Hearth.com 5 star review on 21st June 2021

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Posted 4 years ago

“Perfect Fit easy to install Easy instructions very sturdy like it's going to last a long long time thank you for making it easy”

Total-Hearth.com 5 star review on 14th June 2021

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Posted 4 years ago

“The glass fit perfectly. Will not have a fire before November.”

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Posted 4 years ago

“Ordered a new glass for our Woodstock. It came in to us quickly and packaged very well. Price wise was awesome.”

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Posted 4 years ago

“the price was the cheapest out of three other places that i checked. one place was only a couple dollars higher but since i've never done any business with any of them i naturally went with the lowest price. and although i've been a Kentucky resident for 20 years now, i was born and raised in the Great Pacific Northwest, which this fire place provider was in Washington State, close enough :) Joshua was the person that helped me and took the order. the glass was cut to a perfect fit and delivered within three to four days! I will use Woodstove Fireplace Glass for my future woodstove/fireplace needs. thanks Josh ;)”

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Posted 4 years ago

“Great product!”

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Posted 4 years ago

“Holding up”

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Posted 4 years ago

“Excellent service and prompt.”

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Posted 4 years ago

“Glass repair! For an older women on her own your website video was perfect; as well as the left glass and tape which came in record time!”

Total-Hearth.com 5 star review on 27th May 2021

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Posted 4 years ago

“You guys are the best thank you”

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Posted 4 years ago

“Good products and great service response. Repairing a broken glass door on my own and Mike was very helpful with my very small order.”

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Posted 4 years ago

“Excellent product so far. Great service.”

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Posted 4 years ago

“Shipped quickly - good customer service.”

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Posted 4 years ago

“Glass fit perfectly”

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Posted 4 years ago

“Extremely fast turn around. I place the order in the morning and had shipping details that afternoon. Great service! Quality glass! Thanks!”

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Posted 4 years ago

Total-Hearth.com is rated 4.8 based on 1,875 reviews