Total-Hearth.com Reviews

Name: Total-Hearth.com
Address: 3429 Northwood Dr., Quincy, Illinois
Rating: 4.82

4.8 Rating 1,875 Reviews

96 %

of reviewers recommend Total-Hearth.com

4.8

Based on 1,875 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Total-Hearth.com:

Total Hearth is your expert in all things heat resistant glass. We have the largest catalog of wood, pellet, and coal stove glass and can custom cut ceramic glass to fit even the oldest antique stoves. Our goal is to work with every customer to find the perfect glass for their needs.

Visit Website

Phone:

(217) 223-0999

Email:

support@total-hearth.com

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Total-Hearth.com 5 star review on 14th October 2025

223

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great customer service! Recovered the right parts for my stove, and they fit perfectly! Thank you!”

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Posted 4 years ago

“Excellent mica products and very fast shipping.”

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Posted 4 years ago

“Very nice people to deal with.”

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Posted 4 years ago

“A concise video prepared me to replace mt wood stove's door gasket. Then more than enough gasket material and adhesive were supplied. Everything arrived quickly. Good service, god products.”

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Posted 4 years ago

“Glass fit perfectly and was easy to install with the adhesive gasket.”

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Posted 4 years ago

“The glass was correct sz. and installed easily, haven’t been able to burn woodstove yet”

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Posted 4 years ago

“Fast, friendly and ready to help.”

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Posted 4 years ago

“Your customer service is amazing and your prices are unbeatable, thank you so much for everything!”

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Posted 4 years ago

“Perfect fit and fast service. Thank you!”

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Posted 4 years ago

“We appreciated the excellent customer support and that the glass arrived on time as promised.”

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Posted 4 years ago

“Tried to source replacment glass locally. Cost was far greater than from Woodstove and delivery would have been weeks off. My glass came quickly, size was exactly right. Could’nt be happier.”

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Posted 4 years ago

“The new gasket for the door and the cement worked perfectly!”

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Posted 4 years ago

“I rebuilt old wood stoves and sale them and have found your glass door window prices always to be fair. The shipping is always fast which helps me to get the stove on the market. Thanks for the great service.”

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Posted 4 years ago

“Love it and was easy to put it in”

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Posted 4 years ago

“Bought it for my father in law. Looks and works great. Easy to install.”

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Posted 4 years ago

“Quite attractive. The previous glazing was da translucent ceramic glass, and the full transparency of this looks much better. Installation was a breeze with the gasket supplied., and after a thorough cleaning and repaint of the door assembly. Pretty great for a thirty-some year old stove. No fire, yet, as I must finish painting the rest of the base, and 90 degree weather is not conducive for the high output of this AllNighter. Thanks!”

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Posted 4 years ago

“Really excellent service, the large sheet of mica arrived quickly and was well packaged with good installation tips! I couldn’t be happier and will definitely be using this great company again!”

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Posted 4 years ago

“Outstanding people to do business with”

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Posted 4 years ago

“GREAT SERVICE AND FAST DELIVERY”

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Posted 4 years ago

“Exactly what I ordered and needed. Helpful salesman got me the right glass for my fireplace. Thank you!”

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Posted 4 years ago

Total-Hearth.com is rated 4.8 based on 1,875 reviews