Total-Hearth.com Reviews

Name: Total-Hearth.com
Address: 3429 Northwood Dr., Quincy, Illinois
Rating: 4.81

4.8 Rating 1,996 Reviews

95 %

of reviewers recommend Total-Hearth.com

4.8

Based on 1,996 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About Total-Hearth.com:

Total Hearth is your expert in all things heat resistant glass. We have the largest catalog of wood, pellet, and coal stove glass and can custom cut ceramic glass to fit even the oldest antique stoves. Our goal is to work with every customer to find the perfect glass for their needs.

Visit Website

Phone:

(217) 223-0999

Email:

support@total-hearth.com

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Total-Hearth.com 5 star review on 30th January 2026

Zach D

Total-Hearth.com 5 star review on 27th January 2026

Victor E

Total-Hearth.com 5 star review on 20th December 2025

Jessica P

231

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“great service !! Stove looks great now that the flame is visable Thank YOU11”

Helpful Report

Posted 4 years ago

“Excellent job by woodstove fireplace glass. I will continue my fireplace needs with them. High quality”

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Posted 4 years ago

“RELIABLE, EASY. AFFORDABLE”

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Posted 4 years ago

“The glass looks phenomenal but the door seal wasn’t thick enough to seal the door”

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Posted 4 years ago

“I had just paid $40 more for a replacement glass that cracked immediately from a local glass store. your product arrived fast was professionally edged and fit perfect, Thank you”

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Posted 4 years ago

“Was very satisfied with the service and prompt deliver of my Glass!”

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Posted 4 years ago

“fit perfect. easy replacement.”

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Posted 4 years ago

“The glass is exactly what I wanted and needed, it is perfect.”

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Posted 4 years ago

“It was perfect in size”

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Posted 4 years ago

“The ceramic glass I purchase from your company was a good investment and it save me from purchasing a whole new gas fireplace insert. Money was saved, thank you so much. Excellent product and services.”

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Posted 4 years ago

“Fast to get our glass. Well done packing. Yes a bit expensive but all things considered well worth it. We have our jotul back again!!”

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Posted 4 years ago

“Great service. Good experience. Thanks!”

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Posted 4 years ago

“I received the piece of glass that was perfectly cut to size, and the shipping was very fast!! I’m highly impressed with this company and if I ever know anyone who is looking, I definitely know where to tell them to go. I’m a highly satisfied with everything about this company! Thank you!”

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Posted 4 years ago

“Great fit and function.”

Total-Hearth.com 5 star review on 15th November 2021

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Posted 4 years ago

“Perfect fit for my Alaska Channing III. Free/fast shipping and a few bucks cheaper than getting one made at a local glass shop was also a plus.”

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Posted 4 years ago

“The glass arrived even sooner than promised. Easy to install, good information on website to help. Thanks!”

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Posted 4 years ago

“The glass I ordered came in very quickly and was the exact fit I ordered. It looks great and I’m sure I am going to be happy with it for a long time.”

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Posted 4 years ago

“Glass arrived quickly and as advertised. Great company!”

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Posted 4 years ago

“Very pleased with the customer service and the product! Would highly recommend!”

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Posted 4 years ago

“The replacement glass came 3 days! The stove seems a whole lot safer with the glass altho I do have to clean it. 🤔 Jotul has a pretty poor way of supporting the glass. Thanks for great quick service!”

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Posted 4 years ago

Total-Hearth.com is rated 4.8 based on 1,996 reviews