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Total-Hearth.com Reviews

4.8 Rating 1,917 Reviews
96 %
of reviewers recommend Total-Hearth.com
Company Reviews Product Reviews
373
 Questions Metrics Info
4.8
Based on 1,917 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
98%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Total-Hearth.com Reviews

About Total-Hearth.com:

Total Hearth is your expert in all things heat resistant glass. We have the largest catalog of wood, pellet, and coal stove glass and can custom cut ceramic glass to fit even the oldest antique stoves. Our goal is to work with every customer to find the perfect glass for their needs.

Visit Website

Phone:

(217) 223-0999

Email:

support@total-hearth.com

Write Your review

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Jim H
Verified Buyer
“Great fit and function.”
Total-Hearth.com 5 star review on 15th November 2021
Helpful Report
Posted 4 years ago
James W
Verified Buyer
“Perfect fit for my Alaska Channing III. Free/fast shipping and a few bucks cheaper than getting one made at a local glass shop was also a plus.”
Helpful Report
Posted 4 years ago
Jem M
Verified Buyer
“The glass arrived even sooner than promised. Easy to install, good information on website to help. Thanks!”
Helpful Report
Posted 4 years ago
Sean K
Verified Buyer
“The glass I ordered came in very quickly and was the exact fit I ordered. It looks great and Iā€™m sure I am going to be happy with it for a long time.”
Helpful Report
Posted 4 years ago
Gary G
Verified Buyer
“Glass arrived quickly and as advertised. Great company!”
Helpful Report
Posted 4 years ago
Brittany M
Verified Buyer
“Very pleased with the customer service and the product! Would highly recommend!”
Helpful Report
Posted 4 years ago
Ken G
Verified Buyer
“The replacement glass came 3 days! The stove seems a whole lot safer with the glass altho I do have to clean it. šŸ¤” Jotul has a pretty poor way of supporting the glass. Thanks for great quick service!”
Helpful Report
Posted 4 years ago
James S
Verified Buyer
“Great service! Quality job delivered quickly.”
Helpful Report
Posted 4 years ago
Amy G
Verified Buyer
“Very nice people to work with my order. Thank You”
Helpful Report
Posted 4 years ago
Normand G
Verified Buyer
“good price, fast delivery and a good video to show how to do the job without breaking the glass (as I did with the old one).”
Helpful Report
Posted 4 years ago
Melvin M
Verified Buyer
“Works great. So glad we found your company. Will send picture later.”
Helpful Report
Posted 4 years ago
Theodore W
Verified Buyer
“Fits perfect and great delivery time. Very happy with product and company.”
Helpful Report
Posted 4 years ago
Bill H
Verified Buyer
“EXCELLENT CUSTOMER SERVICE. GOOD PRICE AND FAST SERVICE.”
Helpful Report
Posted 4 years ago
Michael V
Verified Buyer
“Glass was great fire looks beautiful thank you šŸ˜Š”
Helpful Report
Posted 4 years ago
Tom B
Unverified Reviewer
“I've placed two orders in the past couple weeks and both orders shipped same day and arrived the next day in St Louis. Glass was packed extremely well with quality material and arrived with no issues. Their wood stove glass installation video was very helpful in replacing the glass and gasket on our fireplace insert.”
Helpful Report
Posted 4 years ago
Jung S
Verified Buyer
“Ordering was easy. When I inquired about tracking they responded quickly. Glass fit perfectly. Shipping relatively fast.”
Helpful Report
Posted 4 years ago
Danny S
Verified Buyer
“The Glass arrived in perfect condition. The delivery was late at no fault of the company. The delay came from the delivery company. Glass fit our stove like a glove.”
Helpful Report
Posted 4 years ago
Vera B
Verified Buyer
“Such a helpful sales team. They guided me to the right product and had it delivered right away. They also had helpful information on installing the new glass. Really pleased with the whole process.”
Helpful Report
Posted 4 years ago
Ryan U
Verified Buyer
“Excellent customer service and delivery of the product.”
Helpful Report
Posted 4 years ago
DAVID A
Verified Buyer
“Got a piece of glass for my fireplace and it came packaged securely and quick without any damage. Very happy with the turnaround time.”
Helpful Report
Posted 4 years ago
Total-Hearth.com is rated 4.8 based on 1,917 reviews
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