Total-Hearth.com Reviews

Name: Total-Hearth.com
Address: 3429 Northwood Dr., Quincy, Illinois
Rating: 4.82

4.8 Rating 1,989 Reviews

95 %

of reviewers recommend Total-Hearth.com

4.8

Based on 1,989 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Total-Hearth.com:

Total Hearth is your expert in all things heat resistant glass. We have the largest catalog of wood, pellet, and coal stove glass and can custom cut ceramic glass to fit even the oldest antique stoves. Our goal is to work with every customer to find the perfect glass for their needs.

Visit Website

Phone:

(217) 223-0999

Email:

support@total-hearth.com

Write Your review

Tell us how Total-Hearth.com made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Total-Hearth.com 5 star review on 30th January 2026

Zach D

Total-Hearth.com 5 star review on 27th January 2026

Victor E

Total-Hearth.com 5 star review on 20th December 2025

Jessica P

231

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great customer service. Great price. Super quick shipping!”

Helpful Report

Posted 4 years ago

“Great product, well packed and sent out same day as I placed the order”

Helpful Report

Posted 4 years ago

“You done did good”

Helpful Report

Posted 4 years ago

“Product arrived very fast! Fits and functions perfectly. Couldnt be happier with my purchase. Im very glad I went with this company!”

Helpful Report

Posted 4 years ago

“Glas was correct size and shape, was shipped very quickly.”

Helpful Report

Posted 4 years ago

“They fit perfect Great price”

Helpful Report

Posted 4 years ago

“Love it so far.”

Helpful Report

Posted 4 years ago

“exact fit, easy installation.”

Helpful Report

Posted 4 years ago

“Easy order, fast shipping, and fit perfectly!”

Helpful Report

Posted 4 years ago

“Quick accurate service. They were spot on!”

Helpful Report

Posted 4 years ago

“Only place I could find a replacement glass door on my 1987 Vermont castings fire place. Fits perfect and looks great.”

Total-Hearth.com 5 star review on 17th December 2021

Helpful Report

Posted 4 years ago

“I’m a retired union glazier of 35 years…exact oem fit and finish .Will return if need again.”

Helpful Report

Posted 4 years ago

“Great service, great product, quick delivery ron”

Helpful Report

Posted 4 years ago

“Great fast service service. New glass fit perfectly”

Helpful Report

Posted 4 years ago

“I'm I'm very pleased with the way it came packaged and it installed very well perfect fit thank you”

Helpful Report

Posted 4 years ago

“Glass sent out same day, great service and a very good fit in our Jotul woodstove”

Helpful Report

Posted 4 years ago

“With tape applied around the glass the fit in my door was super tight which made installation challenging. But easing it in using clamps around the edge eventually worked. Some installation tips accompanying the glass would have been helpful, but I’m sure every stove is a little different.”

Total-Hearth.com 5 star review on 13th December 2021

Helpful Report

Posted 4 years ago

“Great costumer service and quick shipping!!”

Helpful Report

Posted 4 years ago

“Super fast shipping great quality easy to deal with would recommend to anyone”

Helpful Report

Posted 4 years ago

“Excellent service and quick shipping. The wrong size glass was shipped and upon contact they immediately sent out correct size with return label for incorrect one. Response was friendly, professional, and fast.”

Helpful Report

Posted 4 years ago

Total-Hearth.com is rated 4.8 based on 1,989 reviews