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Total-Hearth.com Reviews

4.8 Rating 1,917 Reviews
96 %
of reviewers recommend Total-Hearth.com
Company Reviews Product Reviews
373
 Questions Metrics Info
4.8
Based on 1,917 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
98%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Total-Hearth.com Reviews

About Total-Hearth.com:

Total Hearth is your expert in all things heat resistant glass. We have the largest catalog of wood, pellet, and coal stove glass and can custom cut ceramic glass to fit even the oldest antique stoves. Our goal is to work with every customer to find the perfect glass for their needs.

Visit Website

Phone:

(217) 223-0999

Email:

support@total-hearth.com

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Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Andrew D
Verified Buyer
“Easy order, fast shipping. Would recommend.”
Helpful Report
Posted 4 years ago
Jim M
Verified Buyer
“I ordered two ceramic glass panes for my 30-year-old Consolidated Dutchwest Sequoia woodstove. The panes were cut to custom size and were shipped promptly along with the appropriate gasket material. Very pleased with the service!”
Helpful Report
Posted 4 years ago
Ed R
Verified Buyer
“Very pleased with the ceramic glass purchase. I custom designed a 64" x 18" piece of glass with a curved arch for an outdoor patio fire feature. The staff efficiently placed my custom order, fabricated a wooden crate to safely ship my order 900 miles via FedEx, & shipped the order within a few days.”
Total-Hearth.com 5 star review on 29th November 2021 Total-Hearth.com 5 star review on 29th November 2021 Total-Hearth.com 5 star review on 29th November 2021
Helpful Report
Posted 4 years ago
David A
Verified Buyer
“I am ALWAYS impressed with Mike and Woodstove-Fireplace Glass! Your customer service is wonderful and the glass shows up extra fast and well packed for travel. Thank you for making my job a bit easier!!”
Helpful Report
Posted 4 years ago
Marc R
Verified Buyer
“Ordered replacement glass and gaskets for my old double door LOPI wood stove stove insert on a Wednesday afternoon and it was all delivered by Friday morning. The install was simple and the glass and gaskets fit perfectly. Thank you!”
Helpful Report
Posted 4 years ago
Anonymous
Verified Buyer
“I ordered replacement glass for a wood stove. Sent dimensions and order was sent right away. Great product. Great service. I was very happy.”
Helpful Report
Posted 4 years ago
Scott H
Verified Buyer
“great service fast turn around time perfect fit !!!!!!!!!!!!!”
Helpful Report
Posted 4 years ago
Don F
Verified Buyer
“great service !! Stove looks great now that the flame is visable Thank YOU11”
Helpful Report
Posted 4 years ago
Matthew B
Verified Buyer
“Excellent job by woodstove fireplace glass. I will continue my fireplace needs with them. High quality”
Helpful Report
Posted 4 years ago
Hearth A
Verified Buyer
“RELIABLE, EASY. AFFORDABLE”
Helpful Report
Posted 4 years ago
Todd H
Verified Buyer
“The glass looks phenomenal but the door seal wasn’t thick enough to seal the door”
Helpful Report
Posted 4 years ago
Robert C
Verified Buyer
“I had just paid $40 more for a replacement glass that cracked immediately from a local glass store. your product arrived fast was professionally edged and fit perfect, Thank you”
Helpful Report
Posted 4 years ago
Bruce J
Verified Buyer
“Was very satisfied with the service and prompt deliver of my Glass!”
Helpful Report
Posted 4 years ago
Terence H
Verified Buyer
“fit perfect. easy replacement.”
Helpful Report
Posted 4 years ago
Pedro A
Verified Buyer
“The glass is exactly what I wanted and needed, it is perfect.”
Helpful Report
Posted 4 years ago
Susan W
Verified Buyer
“It was perfect in size”
Helpful Report
Posted 4 years ago
Anonymous
Verified Buyer
“The ceramic glass I purchase from your company was a good investment and it save me from purchasing a whole new gas fireplace insert. Money was saved, thank you so much. Excellent product and services.”
Helpful Report
Posted 4 years ago
Jerry F
Verified Buyer
“Fast to get our glass. Well done packing. Yes a bit expensive but all things considered well worth it. We have our jotul back again!!”
Helpful Report
Posted 4 years ago
Thomas W
Verified Buyer
“Great service. Good experience. Thanks!”
Helpful Report
Posted 4 years ago
Chad H
Verified Buyer
“I received the piece of glass that was perfectly cut to size, and the shipping was very fast!! I’m highly impressed with this company and if I ever know anyone who is looking, I definitely know where to tell them to go. I’m a highly satisfied with everything about this company! Thank you!”
Helpful Report
Posted 4 years ago
Total-Hearth.com is rated 4.8 based on 1,917 reviews
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