Total-Hearth.com Reviews

Name: Total-Hearth.com
Address: 3429 Northwood Dr., Quincy, Illinois
Rating: 4.82

4.8 Rating 1,875 Reviews

96 %

of reviewers recommend Total-Hearth.com

4.8

Based on 1,875 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Total-Hearth.com:

Total Hearth is your expert in all things heat resistant glass. We have the largest catalog of wood, pellet, and coal stove glass and can custom cut ceramic glass to fit even the oldest antique stoves. Our goal is to work with every customer to find the perfect glass for their needs.

Visit Website

Phone:

(217) 223-0999

Email:

support@total-hearth.com

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Total-Hearth.com 5 star review on 14th October 2025

223

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fit perfect and looks great, fast shipping.”

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Posted 4 years ago

“Glass was cut perfectly and looks great in our wood stove”

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Posted 4 years ago

“Was very happy with the quality of the glass and the amount of time it took to get it. I had to trace the glass and mail it to Woodstove -Fireplaceglass. It was cut and shipped back to me the day after they received it. It fit perfectly. Would gladly use them again.”

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Posted 4 years ago

“Wood stove Fireplace Glass had everything we needed. The ordering was fast and efficient, and we were kept up-to-date on status from order to arrival. Awesome customer service!”

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Posted 4 years ago

“Perfect fit and looks wonderful. A better glass insert than what came new with my wood stove.”

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Posted 4 years ago

“Fits perfectly! We received the item very quickly too”

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Posted 4 years ago

“Prefect fit and fast delivery”

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Posted 4 years ago

“Very satisfied”

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Posted 4 years ago

“Would of giving 5 stars but paid for 2 day and took 4 days.The glass is awesome. Money was taking out on the 9th and received on the 13th. All good but damn that was 35 etra for 2 day.....”

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Posted 4 years ago

According to the tracking information we shipped it the same day it was ordered and the packaged was delivered in 2 days. Did UPS drop it off at the wrong location?

Posted 4 years ago

“I had to grind the glass to make it fit. Used a ceramic cut off wheel. It’s all good now”

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Posted 4 years ago

Was the wrong glass ordered? In the future if you run into this issue, please give us a call and we will do our best to rectify the situation. Have a great day!

Posted 4 years ago

“It was a painless order. Fast and direct. Expedited shipping is a bargain IMHO. The glass is a perfect replacement for my Englander stove. Works great-- its burning right now.”

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Posted 4 years ago

“They are very helpful in finding parts I needed.”

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Posted 4 years ago

“It's good.”

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Posted 4 years ago

“worked great”

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Posted 4 years ago

“Very happy with the service”

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Posted 4 years ago

“Fit perfect”

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Posted 4 years ago

“Glass fit perfectly. Thank you”

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Posted 4 years ago

“Perfect fit and great price compared to the competitors. Appreciated the quick shipping. Enjoying the fire through the new window!”

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Posted 4 years ago

“Kngh jjcf kjgfcfh jjjvy”

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Posted 4 years ago

“I guess it makes sense that if you live in Utah and need something for a wood stove you should go to Vermont Avenue somewhere in Illinois to find it. Lots of fireplaces between those three states. I could look for all this shit locally, but I probably wouldn’t find it. If someplace could get it, they’d probably special order it anyway. Probably from these guys, cuz they’re the best. You’re the best! :kissy face emoji: —dt”

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Posted 4 years ago

Total-Hearth.com is rated 4.8 based on 1,875 reviews