Total-Hearth.com Reviews

Name: Total-Hearth.com
Address: 3429 Northwood Dr., Quincy, Illinois
Rating: 4.83

4.8 Rating 1,780 Reviews

98 %

of reviewers recommend Total-Hearth.com

4.8

Based on 1,780 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Total-Hearth.com:

Total Hearth is your expert in all things heat resistant glass. We have the largest catalog of wood, pellet, and coal stove glass and can custom cut ceramic glass to fit even the oldest antique stoves. Our goal is to work with every customer to find the perfect glass for their needs.

Visit Website

Phone:

(217) 223-0999

Email:

support@total-hearth.com

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Total-Hearth.com 5 star review on 18th August 2025

219

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“the gasket fit my stove perfectly, and was shipped quickly and efficiently”

Helpful Report

Posted 2 years ago

“With the help I got from this company it fit my older wood stove great. With there help I have one more thing to be happy about on Thanksgiving. The glass has made it so nice to view the fire and with the sealing gasket they informed me about. It is air tight.”

Total-Hearth.com 5 star review on 20th November 2022

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Posted 2 years ago

“My replacement glass was shipped out promptly and I received it fast. It was easy to install and it fit perfectly. The gasket was easy to cut and fit into place. I also got a can of glass cleaner and it works great.”

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Posted 2 years ago

“Good customer service, quality and quick delivery”

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Posted 2 years ago

“The glass fit correctly and install instructions were clear.”

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Posted 2 years ago

“Their website was user friendly, making it easy to find the glass I needed. Good communication, excellent quality, and friendly service! Highly recommend.”

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Posted 2 years ago

“Quick delivery, perfect fit!”

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Posted 2 years ago

“Professional! Fit perfectly ! Fast delivery! Thanks Mike!”

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Posted 2 years ago

“Thank you for the quick response.”

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Posted 2 years ago

“Excellent service and product! Thank You!”

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Posted 2 years ago

“Thxs guys awesome job”

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Posted 2 years ago

“Excellent customer service, fast safe shipping, perfect size.”

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Posted 2 years ago

“Thank you your product was shipped quickly and I was able to install perfectly on my antique wood burning stove. The mica glass window greatly improved the look of my antique stove. I actually can see the fire now! Nice look, great service. Thank you.”

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Posted 2 years ago

“Very pleased with the purchase. Fast correspondence, fast shipping, secure packaging, and perfect fitment. Homerun!”

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Posted 2 years ago

“Finding the correct replacement glass for our stove was quick and easy. Delivery was fast and the pieces all arrived safe and sound. Replacing panels was easy and has vastly improved the stoves look and functionality! Highly recommend.”

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Posted 2 years ago

“Kat,was very excellent to work with and went through some other glass to make sure it was going to work. Thanks Bruce”

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Posted 2 years ago

“I found this company on line. I am so thankful I did. I had some questions and called them. The lady that helped me was very knowledgeable about there glass and how to install the glass. I work in customer relations field and they are fantastic with there help.”

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Posted 2 years ago

“Customer Service Team is Excellent! Glass was received broken but the Customer Service Team were a tremendous help taking care of it and sending a new piece. I won't hesitate to do business with Woodstove Fireplace Glass again in the future!”

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Posted 2 years ago

“very good service”

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Posted 2 years ago

“Excellent glass. Fit perfectly and it is crystal clear. Looks like it will last a long time.”

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Posted 2 years ago

Total-Hearth.com is rated 4.8 based on 1,780 reviews