Total-Hearth.com Reviews

Name: Total-Hearth.com
Address: 3429 Northwood Dr., Quincy, Illinois
Rating: 4.83

4.8 Rating 1,780 Reviews

98 %

of reviewers recommend Total-Hearth.com

4.8

Based on 1,780 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Total-Hearth.com:

Total Hearth is your expert in all things heat resistant glass. We have the largest catalog of wood, pellet, and coal stove glass and can custom cut ceramic glass to fit even the oldest antique stoves. Our goal is to work with every customer to find the perfect glass for their needs.

Visit Website

Phone:

(217) 223-0999

Email:

support@total-hearth.com

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Total-Hearth.com 5 star review on 18th August 2025

219

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Shipped very quickly and quality product!”

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Posted 2 years ago

“The glass was simple & easy to replace. Can actually see the flames again. Best of all was the fast service.”

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Posted 2 years ago

“I am a full time chimney sweep Woodstove-Fireplace Glass has shipped promptly . Right glass right price. I would recommend you guys to anyone who needs replacement stove glass Ian Conway The Chimney Doctor”

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Posted 2 years ago

“Great product, very fast shipping! Will buy from again if I need more product!”

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Posted 2 years ago

“great quick service”

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Posted 2 years ago

“Fast, good service, good price!”

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Posted 2 years ago

“Fit perfectly!!”

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Posted 2 years ago

“The new glass is great! Ordering was easy and shipping very quick.”

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Posted 2 years ago

“Great company great service”

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Posted 2 years ago

“Fast service. Well packaged.”

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Posted 2 years ago

“Fast delivery well protection to the glass”

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Posted 2 years ago

“Fast shipping. All edges were beveled and it had the rating etched into the corner. It even came with rope seal tape!”

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Posted 2 years ago

“Called to order new glass for my old gas fireplace. Had to have it custom cut. Things got busy and waited close to a week to order. All my information was still in the computer and ordering was easy. Shipping was fast and product came well packaged. Very pleased with the whole experience. Thank you.”

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Posted 2 years ago

“Very happy . Fast shipping and the glass fit perfect in my wood stove”

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Posted 2 years ago

“Excellent co to do business with, Great website as well.”

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Posted 2 years ago

“People I spoke to were very helpful. The glass arrived quickly and well protected. Installed perfectly and looks great again”

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Posted 2 years ago

“Good Quality!!”

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Posted 2 years ago

“Purchase of ceramic glass, fast order, was shipped within hour of purchase, received well packed, perfect replacement for 30 year old gas stove”

Total-Hearth.com 5 star review on 22nd October 2022

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Posted 2 years ago

“Quick, easy and extremely helpful! I called with my “emergency” of breaking the glass of my wood stove. They guided through ordering the correct glass and accessories I would need. I received the glass within three days of ordering, for free! I emailed for information and guidance while installing the glass and my emails were responded to promptly. The DIY videos on the website were so informative and helpful. I will definitely use these guys again for all my wood stove glass needs!”

Total-Hearth.com 5 star review on 21st October 2022

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Posted 2 years ago

“Fast delivery. Great quality.”

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Posted 2 years ago

Total-Hearth.com is rated 4.8 based on 1,780 reviews