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Total-Hearth.com Reviews

4.8 Rating 1,917 Reviews
96 %
of reviewers recommend Total-Hearth.com
Company Reviews Product Reviews
373
 Questions Metrics Info
4.8
Based on 1,917 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
98%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Total-Hearth.com Reviews

About Total-Hearth.com:

Total Hearth is your expert in all things heat resistant glass. We have the largest catalog of wood, pellet, and coal stove glass and can custom cut ceramic glass to fit even the oldest antique stoves. Our goal is to work with every customer to find the perfect glass for their needs.

Visit Website

Phone:

(217) 223-0999

Email:

support@total-hearth.com

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Rachel O
Verified Buyer
“The replacement glass that we ordered arrived quickly and was in excellent condition. They provided tracking information so I knew when to expect the box. Will definitely buy from them again! Very happy customer!”
Helpful Report
Posted 3 years ago
Robert L
Verified Buyer
“I was sold gasket tape i did not need for my new window glass. 15$ could have been spent on what i do need. That could have been the money for the magnetic thermometer i need for my stove pipe. Product was sent on time as promised. I think it was a little pricey. But i had to have it. Bring back the good old days when life was affordable.”
Helpful Report
Posted 3 years ago
Devon A
Verified Buyer
“My only complaint is the arch portion of the glass was a bit to big for the frame. So I had to trim the frame to make the glass fit. But the quality is good and the glass is clear”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“Easy, quick service.”
Helpful Report
Posted 3 years ago
Randy K
Verified Buyer
“These guys were no nonsense. The new exactly what I needed. They shipped it out same day. I received it 2 days later. It was safely packaged. Everything was perfect. Good price. Smart courteous service. I give them a 6 out of 5. 🙂🙂”
Helpful Report
Posted 3 years ago
Trent A
Verified Buyer
“The fast delivery was a blessing. Ordering thru the delivery process went smooth, would purchase again”
Helpful Report
Posted 3 years ago
Mike L
Verified Buyer
“Great product, great service, liked doing business with these guys.”
Helpful Report
Posted 3 years ago
Alaina S
Verified Buyer
“So thankful for woodstove-fireplace, they were the only ones who could provide replacement glass quickly and were so easy to use. Highly recommend!”
Helpful Report
Posted 3 years ago
Karen C
Verified Buyer
“My partner and I put glass in Olympia fireplace insert. Working great. Good video too.”
Helpful Report
Posted 3 years ago
Susan H
Verified Buyer
“Excellent service. The replacement glass was very carefully packaged and arrived in perfect condition.”
Helpful Report
Posted 3 years ago
Kenneth L
Verified Buyer
“good view clear glass the best service i have ever had and very good instruction video thank you people very much ken lewis”
Helpful Report
Posted 3 years ago
John D
Verified Buyer
“Awesome service, shipping and instructions. Highly recommend!”
Total-Hearth.com 5 star review on 6th January 2023
Helpful Report
Posted 3 years ago
Janelle H
Verified Buyer
“Quick delivery and packaged well! Highly recommend!”
Helpful Report
Posted 3 years ago
Karen F
Verified Buyer
“Great price & service, highly recommend.”
Helpful Report
Posted 3 years ago
Jay B
Verified Buyer
“Great fast service!”
Helpful Report
Posted 3 years ago
Chris M
Verified Buyer
“Perfect fit..was delivered VERY fast Thanx”
Helpful Report
Posted 3 years ago
Casey S
Verified Buyer
“Good service shipped fast was just what I needed...”
Helpful Report
Posted 3 years ago
James Z
Verified Buyer
“Works fine, lasts a long time.”
Helpful Report
Posted 3 years ago
Don
Verified Buyer
“Exactly what I needed with fast shipping. Thank you.”
Helpful Report
Posted 3 years ago
Karen B
Verified Buyer
“It was actually pretty easy (although more costly than I had hoped) to put new glass into my insert. Two phone calls and we determined what size my old stove needed, the glass was ordered and it was on its way. The package arrived a few days later, and despite being warned it could be difficult to pull the door off and remove the screws holding the glass, it went like clockwork. No problems, and I'm very happy to see my fine through nice clear new glass.”
Helpful Report
Posted 3 years ago
Total-Hearth.com is rated 4.8 based on 1,917 reviews
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