Total-Hearth.com Reviews

Name: Total-Hearth.com
Address: 3429 Northwood Dr., Quincy, Illinois
Rating: 4.83

4.8 Rating 1,780 Reviews

98 %

of reviewers recommend Total-Hearth.com

4.8

Based on 1,780 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Total-Hearth.com:

Total Hearth is your expert in all things heat resistant glass. We have the largest catalog of wood, pellet, and coal stove glass and can custom cut ceramic glass to fit even the oldest antique stoves. Our goal is to work with every customer to find the perfect glass for their needs.

Visit Website

Phone:

(217) 223-0999

Email:

support@total-hearth.com

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Total-Hearth.com 5 star review on 18th August 2025

219

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Service was excellent , shipping was super fast.”

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Posted 2 years ago

“got the exact size in very rapid response.. all is good...thank you.”

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Posted 2 years ago

“All in all good did have to take in and have it trimmed for proper fit”

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Posted 2 years ago

“I called to get a replacement glass for coal stove door, and they had my record of last transaction 6 years ago. I was promptly sent a replacement very reasonably priced.”

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Posted 2 years ago

“The service I got was fast, and the person I ordered from was very helpful and friendly. I appreciate it when you get service like that, especially when I live in Canada and couldn’t get my purchase anywhere here. Thank you”

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Posted 2 years ago

“Outstanding service, communication and product quality. Custom cut was perfect. Refreshing transaction .”

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Posted 2 years ago

“i just have to choose my model of stove on her site . need no measure , it fit nicely in the door !”

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Posted 2 years ago

“Timely delivery, perfectly sized, looks great in the woodstove door. I haven't started a fire yet but expect it to present very well.”

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Posted 2 years ago

“Customer service was fantastic and shipping was fast while being packaged very well. Glass looked amazing”

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Posted 2 years ago

“Very fast delivery. Glass was perfect. Thank you”

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Posted 2 years ago

“The item came quickly and fit perfectly! Very satisfied with this company!”

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Posted 2 years ago

“Super fast turnaround and delivery. Easy ordering process. Very happy. Thank you!”

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Posted 2 years ago

“Thank you~”

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Posted 3 years ago

“Customer service is excellent they helped me pick out the right size glass for my wood stove even though the tag was faded and I didn’t know the model number. Ordering was fast and easy and it shipped really fast!”

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Posted 3 years ago

“I finally installed the window into our Hearthstone wood stove. Fit perfectly. Easy install. Looks great. Thanks.”

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Posted 3 years ago

“Excellent service”

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Posted 3 years ago

“This site was awesomerest!”

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Posted 3 years ago

“Haven't installed it yet. It appears to be a superior product.”

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Posted 3 years ago

“Just great shipping to price this is the place to go”

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Posted 3 years ago

“I am a full time chimney sweep . The staff was helpful , the product was perfect . I am delighted to use WoodstoveFireplaceGlass.com as my source for replacement glass Sweeps Luck! Ian Conway The Chimney Doctor”

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Posted 3 years ago

Total-Hearth.com is rated 4.8 based on 1,780 reviews