Total-Hearth.com Reviews

Name: Total-Hearth.com
Address: 3429 Northwood Dr., Quincy, Illinois
Rating: 4.81

4.8 Rating 1,996 Reviews

95 %

of reviewers recommend Total-Hearth.com

4.8

Based on 1,996 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About Total-Hearth.com:

Total Hearth is your expert in all things heat resistant glass. We have the largest catalog of wood, pellet, and coal stove glass and can custom cut ceramic glass to fit even the oldest antique stoves. Our goal is to work with every customer to find the perfect glass for their needs.

Visit Website

Phone:

(217) 223-0999

Email:

support@total-hearth.com

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Total-Hearth.com 5 star review on 30th January 2026

Zach D

Total-Hearth.com 5 star review on 27th January 2026

Victor E

Total-Hearth.com 5 star review on 20th December 2025

Jessica P

231

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Arrived quickly”

Helpful Report

Posted 3 years ago

“Soooo glad I found Woodstove Fireplace Glass! I have an oddball stove and you saved the day”

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Posted 3 years ago

“Glass arrived well packed and promptly.”

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Posted 3 years ago

“The customer service was great from beginning to end. I received my glass replacement within a week and it was easy to install after viewing the video instructional. The glass is high quality. Very pleased.”

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Posted 3 years ago

“I can't say enough great things about the staff and how helpful they are whenever I call and ask for help. They are knowledgeable about their products, patient when helping customers over the phone and super friendly. 10 out of 10 ALL DAY LONG!!!!!”

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Posted 3 years ago

“This was a very nice replacement piece of glass for my wood-burning stove. I measured the piece of glass I took out and it measured 8 3/8” X 13”. The replacement glass was exactly that. However the glass fit over the opening -barely! It could have been an eighth of an inch wider, 8 1/2 inches. It looks great!”

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Posted 3 years ago

“Very fast service and shipping.”

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Posted 3 years ago

“I will be ordering again. Nice People, Great Service”

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Posted 3 years ago

“Exactly what I needed, and received it sooner than promised.”

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Posted 3 years ago

“It serves its purpose as expected, although a little pricy.”

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Posted 3 years ago

“Helpful service”

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Posted 3 years ago

“Placed my custom glass order in the morning and it was cut & shipped the SAME DAY. I replaced my old, dirty cracked glass with the custom piece I got from these guys and it made a world of difference in the ambience and performance of the stove. The glass was packaged very carefully, and even included enough paper inside to re-light the stove after replacing the glass. Couldn’t be happier with this store. 11/10.”

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Posted 3 years ago

“Very easy to install! No problems, and it arrived quickly”

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Posted 3 years ago

“Perfect fit. Well packaged.”

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Posted 3 years ago

“Only needed a replacement pane but it fit perfectly”

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Posted 3 years ago

“Perfect fit got hear in one piece thanks”

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Posted 3 years ago

“Good service. Great product. Fast shipping.”

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Posted 3 years ago

“Slightly smaller than OEM, but good fit. Perfect replacement.”

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Posted 3 years ago

“It came directly as we needed it. It was exactly the dimensions we ordered.”

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Posted 3 years ago

“Glass was just what I needed for an old Fisher Grandma bear plus it was a great price compared to having it cut somewhere else. Fast turn around from the time I ordered.”

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Posted 3 years ago

Total-Hearth.com is rated 4.8 based on 1,996 reviews