Total-Hearth.com Reviews

Name: Total-Hearth.com
Address: 3429 Northwood Dr., Quincy, Illinois
Rating: 4.83

4.8 Rating 1,780 Reviews

98 %

of reviewers recommend Total-Hearth.com

4.8

Based on 1,780 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Total-Hearth.com:

Total Hearth is your expert in all things heat resistant glass. We have the largest catalog of wood, pellet, and coal stove glass and can custom cut ceramic glass to fit even the oldest antique stoves. Our goal is to work with every customer to find the perfect glass for their needs.

Visit Website

Phone:

(217) 223-0999

Email:

support@total-hearth.com

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Total-Hearth.com 5 star review on 18th August 2025

219

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service & friendly phone staff. Shipped from Indiana the same day as ordered & arrived in Maine 4 days later. Not bad in these days of supply chain & shipping delays!”

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Posted 3 years ago

“My glass cracked on my wood stove. The place that I bought the stove from wanted nothing to do with it but you guys stepped up. I gave the measurements and I had the glass in 3 days. Awesome!”

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Posted 3 years ago

“It's hard to find replacement glass for fireplace doors at an affordable price. Woodstove shipped the tempered glass that I needed with the correct dimensions in a reasonable time.”

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Posted 3 years ago

“Received and worked as specified. I would buy from them again.”

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Posted 3 years ago

“Easy to install and works well.”

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Posted 3 years ago

“I figured I'd get ready early for next fall's expected tragically high heating costs and do some well-needed repairs on my woodstove so I ordered early figuring it would be here by fall. The replacement fireplace glass arrived a few days later and fits perfectly. Good website, fair prices, and I'm very happy.”

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Posted 3 years ago

“Not use the stove yet but the glass fit perfectly”

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Posted 3 years ago

“First time i replaced the mica in a wood stove. Products arrived quickly and from my limited perspective were good quality. Used a dremel with a cutoff wheel to trim the mica n it worked great. 15 small pieces in the door of the pot belly I am working on - all new glass now”

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Posted 3 years ago

“I inadvertently broke the original stove glass while cleaning the unit. Purchasing glass from the manufacturer was a wait of up to a year! Fireplace glass was able to get me an exact replacement that included a new gasket for much cheaper than I was quoted by the stove dealer for OEM glass. The replacement came very quickly, within a week! The edges were clean and not razor sharp. The corners were rounded and the glass was clean as well. Fit was perfect! The website had a video on how to replace the glass including tips to prevent breakage. Excellent communication from Fireplaceglass as well. I highly recommend this company for there fast service and attention to my purchase.”

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Posted 3 years ago

“Knowledgeable, fast.”

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Posted 3 years ago

“Great product, fast shipping!”

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Posted 3 years ago

“The site was easy to navigate, and the glass is of excellent quality. By far the easiest installation of anything I have ever done! Really glad I had read what product to purchase with the glass, that really saved the most time.”

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Posted 3 years ago

“Replacement Fit perfectly in my oven! Fast turn around. Very satisfied!”

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Posted 3 years ago

“We ordered a piece of glass for our wood stove and the dimensions weren’t right (out dated measurements for the model). We called and without any issue they sent us the correct size based on our measurement. A pleasure doing business with them! Hopefully I don’t break it again but, if I do I will call them.”

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Posted 3 years ago

“Exactly what I needed. Shipping was fast and the website was easy to use. Would absolutely recommend.”

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Posted 3 years ago

“Works wonderfully.”

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Posted 3 years ago

“I ordered my hearth stove window on Wednesday and had it on Friday with no-cost shipping! It arrived in perfect shape and I installed it. It works great, and I'm enjoying a fire right now as I write this review.”

Total-Hearth.com 5 star review on 7th May 2022

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Posted 3 years ago

“The glass broke on one of our fireplace doors. I contacted Woodstove and they had the exact size glass for our fireplace. I ordered it on a Monday and received it on Thursday. I removed the old one Friday and the new piece of glass fit perfectly. Everything went smoothly from the ordering to delivery.”

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Posted 3 years ago

“I ordered a piece of glass for my 25-year-old Xtrordinair wood burning stove and it was delivered in a short amount of time and it fit perfectly. I am very happy with the service provided. The pricing was perfect.”

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Posted 3 years ago

“Very well run company! Fast delivery. Saved hundreds of dollars doing it myself.”

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Posted 3 years ago

Total-Hearth.com is rated 4.8 based on 1,780 reviews