Total-Hearth.com Reviews

Name: Total-Hearth.com
Address: 3429 Northwood Dr., Quincy, Illinois
Rating: 4.82

4.8 Rating 1,874 Reviews

96 %

of reviewers recommend Total-Hearth.com

4.8

Based on 1,874 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Total-Hearth.com:

Total Hearth is your expert in all things heat resistant glass. We have the largest catalog of wood, pellet, and coal stove glass and can custom cut ceramic glass to fit even the oldest antique stoves. Our goal is to work with every customer to find the perfect glass for their needs.

Visit Website

Phone:

(217) 223-0999

Email:

support@total-hearth.com

Write Your review

Tell us how Total-Hearth.com made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Total-Hearth.com 5 star review on 14th October 2025

223

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“You already know! Thank you 🙏🏽”

Helpful Report

Posted 3 years ago

“Was exactly as I needed for my fireplace very easy install”

Helpful Report

Posted 3 years ago

“Great,Satisfied”

Helpful Report

Posted 3 years ago

“Fast service and clear communication!”

Helpful Report

Posted 3 years ago

“Everything worked perfect to fix our stove glass”

Helpful Report

Posted 3 years ago

“We were very impressed with the product and customer service! Would definitely come back here for any fireplace needs!”

Helpful Report

Posted 3 years ago

“The new glass for my wood stove arrived when they said it wood and fit perfectly. Thankyou”

Helpful Report

Posted 3 years ago

“I did not order any glass I ordered a gasket for my glass which I never received and still waiting for a refund very disappointed!”

Helpful Report

Posted 3 years ago

I am sorry that you never received your package. It said it was delivered to a mailbox on Oct 20th. Please contact our office.

Posted 3 years ago

“Great customer service, first order came in damaged, had a replacement in 2 days, Awesome thank you!”

Helpful Report

Posted 3 years ago

“Great product at an affordable price and easy installation!”

Helpful Report

Posted 3 years ago

“Glass was great unfortunately it cracked first time i lit the stove shouldve ordered slightly smaller”

Helpful Report

Posted 3 years ago

“Professional very impressed”

Total-Hearth.com 5 star review on 30th October 2022

Helpful Report

Posted 3 years ago

“Excellent product and great price super fast service ,can’t say much more,THANKS AGAIN,you will my supplier”

Helpful Report

Posted 3 years ago

“Excellent service, Order Thursday received replacement glass Saturday .Glass fit perfectly. Thanks.”

Total-Hearth.com 5 star review on 29th October 2022

Helpful Report

Posted 3 years ago

“Shipped very quickly and quality product!”

Helpful Report

Posted 3 years ago

“The glass was simple & easy to replace. Can actually see the flames again. Best of all was the fast service.”

Helpful Report

Posted 3 years ago

“I am a full time chimney sweep Woodstove-Fireplace Glass has shipped promptly . Right glass right price. I would recommend you guys to anyone who needs replacement stove glass Ian Conway The Chimney Doctor”

Helpful Report

Posted 3 years ago

“Great product, very fast shipping! Will buy from again if I need more product!”

Helpful Report

Posted 3 years ago

“great quick service”

Helpful Report

Posted 3 years ago

“Fast, good service, good price!”

Helpful Report

Posted 3 years ago

Total-Hearth.com is rated 4.8 based on 1,874 reviews