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Total-Hearth.com Reviews

4.8 Rating 1,874 Reviews
96 %
of reviewers recommend Total-Hearth.com
Company Reviews Product Reviews
341
 Questions Metrics Info
4.8
Based on 1,874 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
98%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Total-Hearth.com Reviews

About Total-Hearth.com:

Total Hearth is your expert in all things heat resistant glass. We have the largest catalog of wood, pellet, and coal stove glass and can custom cut ceramic glass to fit even the oldest antique stoves. Our goal is to work with every customer to find the perfect glass for their needs.

Visit Website

Phone:

(217) 223-0999

Email:

support@total-hearth.com

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Jacob
Verified Buyer
“Was promptly shipped and product was great.”
Helpful Report
Posted 3 years ago
Peggy F
Verified Buyer
“Excellent communication,fast shipping, will recommend this company. Kat was very helpful in the exchange of our 1410 Morso Squirrel Wood stove glass.”
Helpful Report
Posted 3 years ago
Ken P
Verified Buyer
“Helpful,prompt, delivered when promised”
Helpful Report
Posted 3 years ago
Mike
Verified Buyer
“When the glass came it was a perfect fit a very nice job on the exact measurements to”
Helpful Report
Posted 3 years ago
Michael
Verified Buyer
“Had to use extra rope to seal glass not thick enough”
Helpful Report
Posted 3 years ago
The glass comes a standard 3/16 thickness - it is not made any thicker - and yes on some stoves you have to use additional gasket material.
Posted 3 years ago
Sam
Verified Buyer
“Easy to use website, great quality products, fastest most accurate service I have ever experienced! I wish all suppliers could be that good!”
Helpful Report
Posted 3 years ago
Jason
Verified Buyer
“Looks great and it fit perfectly. Good packaging as well. Thanks for getting it here quickly.”
Helpful Report
Posted 3 years ago
Octavio
Verified Buyer
“Very helpful”
Helpful Report
Posted 3 years ago
Becky
Verified Buyer
“You sent me the wrong heater. I ordered a Dyne-Glo not Me. Heater.”
Helpful Report
Posted 3 years ago
We only sell replacement glass for wood stoves and fireplaces. I think you may have us confused with another company.
Posted 3 years ago
David
Verified Buyer
“Prompt delivery ,product is as advertised.”
Helpful Report
Posted 3 years ago
Antony
Verified Buyer
“Fast delivery, accurate sizing.”
Helpful Report
Posted 3 years ago
Randy
Verified Buyer
“All perfect, great fit, fast service, excellent value!”
Helpful Report
Posted 3 years ago
Jackie
Verified Buyer
“The whole process of ordering my glass was seamless. It arrived exactly on time as promised. Fit to a tee, and we are very happy. Thanks so much for the wonderful service.”
Helpful Report
Posted 3 years ago
Vernon
Verified Buyer
“Great product; helpful videos and superior customer service.”
Helpful Report
Posted 3 years ago
Phillip
Verified Buyer
“Perfect fit. Thank you”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“they had what I needed , and product was delivered in a timely manner”
Helpful Report
Posted 3 years ago
Joshua C
Verified Buyer
“Perfect fit got here sooner than I thought glass arrived undamaged,awesome product thank you!!”
Helpful Report
Posted 3 years ago
Clas
Verified Buyer
“Custom glass for stove delivered in 48 hes”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“Customer service was top notch,they were fast and wanted to make sure I was happy. I will recommend them to everyone. Glass looks great thank you”
Helpful Report
Posted 3 years ago
Total-Hearth.com is rated 4.8 based on 1,874 reviews
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