Total-Hearth.com Reviews

Name: Total-Hearth.com
Address: 3429 Northwood Dr., Quincy, Illinois
Rating: 4.82

4.8 Rating 1,874 Reviews

96 %

of reviewers recommend Total-Hearth.com

4.8

Based on 1,874 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Total-Hearth.com:

Total Hearth is your expert in all things heat resistant glass. We have the largest catalog of wood, pellet, and coal stove glass and can custom cut ceramic glass to fit even the oldest antique stoves. Our goal is to work with every customer to find the perfect glass for their needs.

Visit Website

Phone:

(217) 223-0999

Email:

support@total-hearth.com

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Total-Hearth.com 5 star review on 14th October 2025

223

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“i just have to choose my model of stove on her site . need no measure , it fit nicely in the door !”

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Posted 3 years ago

“Timely delivery, perfectly sized, looks great in the woodstove door. I haven't started a fire yet but expect it to present very well.”

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Posted 3 years ago

“Customer service was fantastic and shipping was fast while being packaged very well. Glass looked amazing”

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Posted 3 years ago

“Very fast delivery. Glass was perfect. Thank you”

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Posted 3 years ago

“The item came quickly and fit perfectly! Very satisfied with this company!”

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Posted 3 years ago

“Super fast turnaround and delivery. Easy ordering process. Very happy. Thank you!”

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Posted 3 years ago

“Thank you~”

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Posted 3 years ago

“Customer service is excellent they helped me pick out the right size glass for my wood stove even though the tag was faded and I didn’t know the model number. Ordering was fast and easy and it shipped really fast!”

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Posted 3 years ago

“I finally installed the window into our Hearthstone wood stove. Fit perfectly. Easy install. Looks great. Thanks.”

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Posted 3 years ago

“Excellent service”

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Posted 3 years ago

“This site was awesomerest!”

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Posted 3 years ago

“Haven't installed it yet. It appears to be a superior product.”

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Posted 3 years ago

“Just great shipping to price this is the place to go”

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Posted 3 years ago

“I am a full time chimney sweep . The staff was helpful , the product was perfect . I am delighted to use WoodstoveFireplaceGlass.com as my source for replacement glass Sweeps Luck! Ian Conway The Chimney Doctor”

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Posted 3 years ago

“Great service & friendly phone staff. Shipped from Indiana the same day as ordered & arrived in Maine 4 days later. Not bad in these days of supply chain & shipping delays!”

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Posted 3 years ago

“My glass cracked on my wood stove. The place that I bought the stove from wanted nothing to do with it but you guys stepped up. I gave the measurements and I had the glass in 3 days. Awesome!”

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Posted 3 years ago

“It's hard to find replacement glass for fireplace doors at an affordable price. Woodstove shipped the tempered glass that I needed with the correct dimensions in a reasonable time.”

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Posted 3 years ago

“Received and worked as specified. I would buy from them again.”

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Posted 3 years ago

“Easy to install and works well.”

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Posted 3 years ago

“I figured I'd get ready early for next fall's expected tragically high heating costs and do some well-needed repairs on my woodstove so I ordered early figuring it would be here by fall. The replacement fireplace glass arrived a few days later and fits perfectly. Good website, fair prices, and I'm very happy.”

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Posted 3 years ago

Total-Hearth.com is rated 4.8 based on 1,874 reviews