Total-Hearth.com Reviews

Name: Total-Hearth.com
Address: 3429 Northwood Dr., Quincy, Illinois
Rating: 4.82

4.8 Rating 1,874 Reviews

96 %

of reviewers recommend Total-Hearth.com

4.8

Based on 1,874 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Total-Hearth.com:

Total Hearth is your expert in all things heat resistant glass. We have the largest catalog of wood, pellet, and coal stove glass and can custom cut ceramic glass to fit even the oldest antique stoves. Our goal is to work with every customer to find the perfect glass for their needs.

Visit Website

Phone:

(217) 223-0999

Email:

support@total-hearth.com

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Total-Hearth.com 5 star review on 14th October 2025

223

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Not use the stove yet but the glass fit perfectly”

Helpful Report

Posted 3 years ago

“First time i replaced the mica in a wood stove. Products arrived quickly and from my limited perspective were good quality. Used a dremel with a cutoff wheel to trim the mica n it worked great. 15 small pieces in the door of the pot belly I am working on - all new glass now”

Helpful Report

Posted 3 years ago

“I inadvertently broke the original stove glass while cleaning the unit. Purchasing glass from the manufacturer was a wait of up to a year! Fireplace glass was able to get me an exact replacement that included a new gasket for much cheaper than I was quoted by the stove dealer for OEM glass. The replacement came very quickly, within a week! The edges were clean and not razor sharp. The corners were rounded and the glass was clean as well. Fit was perfect! The website had a video on how to replace the glass including tips to prevent breakage. Excellent communication from Fireplaceglass as well. I highly recommend this company for there fast service and attention to my purchase.”

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Posted 3 years ago

“Knowledgeable, fast.”

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Posted 3 years ago

“Great product, fast shipping!”

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Posted 3 years ago

“The site was easy to navigate, and the glass is of excellent quality. By far the easiest installation of anything I have ever done! Really glad I had read what product to purchase with the glass, that really saved the most time.”

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Posted 3 years ago

“Replacement Fit perfectly in my oven! Fast turn around. Very satisfied!”

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Posted 3 years ago

“We ordered a piece of glass for our wood stove and the dimensions weren’t right (out dated measurements for the model). We called and without any issue they sent us the correct size based on our measurement. A pleasure doing business with them! Hopefully I don’t break it again but, if I do I will call them.”

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Posted 3 years ago

“Exactly what I needed. Shipping was fast and the website was easy to use. Would absolutely recommend.”

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Posted 3 years ago

“Works wonderfully.”

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Posted 3 years ago

“I ordered my hearth stove window on Wednesday and had it on Friday with no-cost shipping! It arrived in perfect shape and I installed it. It works great, and I'm enjoying a fire right now as I write this review.”

Total-Hearth.com 5 star review on 7th May 2022

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Posted 3 years ago

“The glass broke on one of our fireplace doors. I contacted Woodstove and they had the exact size glass for our fireplace. I ordered it on a Monday and received it on Thursday. I removed the old one Friday and the new piece of glass fit perfectly. Everything went smoothly from the ordering to delivery.”

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Posted 3 years ago

“I ordered a piece of glass for my 25-year-old Xtrordinair wood burning stove and it was delivered in a short amount of time and it fit perfectly. I am very happy with the service provided. The pricing was perfect.”

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Posted 3 years ago

“Very well run company! Fast delivery. Saved hundreds of dollars doing it myself.”

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Posted 3 years ago

“Thank you for all of your help from start to finish with my wood burning stove glass I needed to replace. Very helpful!”

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Posted 3 years ago

“Shipped fast, packed well, and arrived undamaged. Install was fast and easy.”

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Posted 3 years ago

“Horizontal and vertical measurements correct but curved sides are too big and and had to mount the glass at an angle to make it fit omitting the use of one of the clips. The smaler size glass would have been too small. Not happy!”

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Posted 3 years ago

“Just amazing”

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Posted 3 years ago

“I ordered the wrong size.what do I need to do to return it and get the right size ?”

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Posted 3 years ago

“Great service and product.”

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Posted 3 years ago

Total-Hearth.com is rated 4.8 based on 1,874 reviews