Total-Hearth.com Reviews

Name: Total-Hearth.com
Address: 3429 Northwood Dr., Quincy, Illinois
Rating: 4.82

4.8 Rating 1,874 Reviews

96 %

of reviewers recommend Total-Hearth.com

4.8

Based on 1,874 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Total-Hearth.com:

Total Hearth is your expert in all things heat resistant glass. We have the largest catalog of wood, pellet, and coal stove glass and can custom cut ceramic glass to fit even the oldest antique stoves. Our goal is to work with every customer to find the perfect glass for their needs.

Visit Website

Phone:

(217) 223-0999

Email:

support@total-hearth.com

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Total-Hearth.com 5 star review on 14th October 2025

223

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Glass fit perfect. Price was reasonable. Perfect buy.”

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Posted 3 years ago

“Prompt, efficient, informative, and effective!”

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Posted 3 years ago

“Great to work with! Perfect fit! Thank you”

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Posted 3 years ago

“Top notch communication via email!! Speedy delivery and great prices. I know I’ll spend my money again with this company.”

Total-Hearth.com 5 star review on 29th September 2022

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Posted 3 years ago

“Easy installation, Quick and Friendly Service The Staff had all the answers to my questions.”

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Posted 3 years ago

“Fast Service, I made a mistake an ordered wrong part, they handled everything perfectly.”

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Posted 3 years ago

“Good selection of parts and fast delivery. Will use them again.”

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Posted 3 years ago

“Packing was good and the glass fit perfectly. My stove is old ,I didn't know if the glass could be matched thanks again!”

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Posted 3 years ago

“Exactly what my wood insert needed and it shipped fast and arrived packed nicely.”

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Posted 3 years ago

“Easy to install. Works perfect.”

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Posted 3 years ago

“Quick and accurate delivery. Stove looks good again!”

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Posted 3 years ago

“When I called for service, man did I receive great service, shipping was fast, product was intact, outcome is crystal clear”

Total-Hearth.com 5 star review on 20th September 2022

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Posted 3 years ago

“Pricing is fair for Mica sheets. Customer service was excellent. I was hesitant to order out of country but transaction was fast and accurate. No issues with delivery to Canada. Received order delivered to my rural address in 6 days”

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Posted 3 years ago

“Very helpful”

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Posted 3 years ago

“Service was excellent , shipping was super fast.”

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Posted 3 years ago

“got the exact size in very rapid response.. all is good...thank you.”

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Posted 3 years ago

“All in all good did have to take in and have it trimmed for proper fit”

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Posted 3 years ago

“I called to get a replacement glass for coal stove door, and they had my record of last transaction 6 years ago. I was promptly sent a replacement very reasonably priced.”

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Posted 3 years ago

“The service I got was fast, and the person I ordered from was very helpful and friendly. I appreciate it when you get service like that, especially when I live in Canada and couldn’t get my purchase anywhere here. Thank you”

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Posted 3 years ago

“Outstanding service, communication and product quality. Custom cut was perfect. Refreshing transaction .”

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Posted 3 years ago

Total-Hearth.com is rated 4.8 based on 1,874 reviews