Total-Hearth.com Reviews

Name: Total-Hearth.com
Address: 3429 Northwood Dr., Quincy, Illinois
Rating: 4.83

4.8 Rating 1,781 Reviews

98 %

of reviewers recommend Total-Hearth.com

4.8

Based on 1,781 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Total-Hearth.com:

Total Hearth is your expert in all things heat resistant glass. We have the largest catalog of wood, pellet, and coal stove glass and can custom cut ceramic glass to fit even the oldest antique stoves. Our goal is to work with every customer to find the perfect glass for their needs.

Visit Website

Phone:

(217) 223-0999

Email:

support@total-hearth.com

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Total-Hearth.com 5 star review on 18th August 2025

219

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Wonderful experience! The glass on my 40 year old arch top Gibraltar fireplace broke, and I thought there was NO WAY I would be able to find a replacement so quickly and easily! Then I found WoodStove Fireplace Glass, they had the exact size glass I needed, I placed my order and it was here 3 days later!! Amazing! Thank you so much!!”

Helpful Report

Posted 3 years ago

“The glass fit perfect and works like a dream. But, and this is on me.....if you read this and are ordering glass for your stove door, order the gasket also. I was able to re-use my old ones, but since you would have the glass out, spend the extra few dollars and get a new one.”

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Posted 3 years ago

“Easy to use web site for replacing wood burning stove glass. We have a 1991 Waterford stove, and easily found the glass specifically for that model. Our stove work better than ever with the correct factory glass size. We been replacing the glass in the past 25 years with a smaller size glass custom cut. A few days ago it was minus 22 degrees outside and the glass came in 4 days right before the extreme cold temperature. This company is efficient and knowledgeable.”

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Posted 3 years ago

“Love it, thanks”

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Posted 3 years ago

“Easy install, all the necessary components where neatly layed out. Replaced the original glass perfectly.”

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Posted 3 years ago

“The small window glass (8.5x5.5) in my wood stove cracked and fractured after about 15 years. The new glass was perfectly sized, reasonable priced, and shipped fast! Thank you!”

Total-Hearth.com 5 star review on 4th February 2022

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Posted 3 years ago

“The customer service rep was so helpful, we received our glass quickly and would recommend these people to anyone needing help replacing glass for their wood stove. Thanks!”

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Posted 3 years ago

“Perfect fit for my 23 year old woodstove. Excellent price and quick shipping. My chimney guy was impressed.”

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Posted 3 years ago

“The gasket that was sold with this glass was the wrong kind.”

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Posted 3 years ago

“Ordered custom ceramic glass. The website was super easy. Shipped super fast. Cleans easy with vinegar and water. Great product.”

Helpful Report

Posted 3 years ago

“Thanks for the quick turnaround”

Total-Hearth.com 5 star review on 3rd February 2022

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Posted 3 years ago

“We ordered a glass replacement window for our woodstove on Monday and received it on Wednesday. It fit perfectly. We could not be more pleased.”

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Posted 3 years ago

“Ordered a replacement glass for my coal-burning stove, size is true and installation is straightforward.”

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Posted 3 years ago

“Perfect fit. Easy to order. Quick shipping.”

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Posted 3 years ago

“I was amazed that I could glass for my 30+ year old stove; the exact part number! Fits perfectly. We had a little trouble getting the correct gaskets, but the company was very responsive. Nice job.”

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Posted 3 years ago

“We called on a Friday 1/2 hour prior to closing, staff was friendly, knew exactly what we needed, we received our glass on Tuesday am. Perfect fit.”

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Posted 3 years ago

“Very fast excellent service”

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Posted 3 years ago

“My almost 30 year old earth stove glass broke while filling a morning fire on a Tuesday. I found this website and searched by brand finding, easily finding my stove. Three days later the new glass, glass gasket and door gasket arrived. It was surprisingly easy to remove the glass screws and the glass and gasket were a perfect fit.”

Total-Hearth.com 5 star review on 30th January 2022

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Posted 3 years ago

“All my expectations were set and met. The glass was forged and then shipped. I am sitting next to it right now watching the NFL playoffs after our 2+ foot Nor'easter yesterday.”

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Posted 3 years ago

“Super easy to order from. Great prices. Super fast shipping.”

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Posted 3 years ago

Total-Hearth.com is rated 4.8 based on 1,781 reviews