Total-Hearth.com Reviews

Name: Total-Hearth.com
Address: 3429 Northwood Dr., Quincy, Illinois
Rating: 4.82

4.8 Rating 1,874 Reviews

96 %

of reviewers recommend Total-Hearth.com

4.8

Based on 1,874 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Total-Hearth.com:

Total Hearth is your expert in all things heat resistant glass. We have the largest catalog of wood, pellet, and coal stove glass and can custom cut ceramic glass to fit even the oldest antique stoves. Our goal is to work with every customer to find the perfect glass for their needs.

Visit Website

Phone:

(217) 223-0999

Email:

support@total-hearth.com

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Total-Hearth.com 5 star review on 14th October 2025

223

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Helpful and got order right away”

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Posted 3 years ago

“Super fast service and shipping”

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Posted 3 years ago

“Great selection and overall experience, but extremely expensive.”

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Posted 3 years ago

“The new seal shipped quickly. Getting the old gasket sealer out was difficult, but once the groove was clean the installation was easy. I would definitely buy parts here again.”

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Posted 3 years ago

“The glass is fantastic and shipped quick. Ordered based on dimensions as I don't know the model of my old Quadra Fire insert, but it worked out nicely. Took maybe 20 mins to replace. Super clear compared to the 40+ year old glass.”

Total-Hearth.com 5 star review on 25th March 2022

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Posted 3 years ago

“Good deal. No problems.”

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Posted 3 years ago

“I love the big view into my batch box rocket mass heater!”

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Posted 3 years ago

“Shipped quickly and fit perfectly.”

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Posted 3 years ago

“Great company, fast delivery and perfect replacement glass! Thanks so much!”

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Posted 3 years ago

“The glass fit perfectly, shipped quicker than I anticipated. Thanks!”

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Posted 3 years ago

“Fit perfect. Restoring a 102 year old coal stove.”

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Posted 3 years ago

“GREAT SERVICE - DELIVERED IN THREE DAYS AND EASY TO INSTALL.”

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Posted 3 years ago

“I replaced the door glass on my brother’s wood stove fireplace insert. The person I spoke to on the phone when placing the order couldn’t have been more helpful. Thank you for everything! Sincerely, Andrew Cox”

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Posted 3 years ago

“Super fast service, the short installation video had my wood burner up in no time. Thanks!”

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Posted 3 years ago

“Great customer service, quality product, and quick shipping! The YouTube instructional videos are terrific! Thank you!”

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Posted 3 years ago

“The glass was very well packaged, fit perfectly, and was easy to install.”

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Posted 3 years ago

“I couldn't be happier with the product's fitment and customer service. I Got what a was looking for in a quick amount of time! The packaging kept the glass safe and in one piece through the shipment process. Great company and product!”

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Posted 3 years ago

“Fast shipping. Great prices. Glass was dead on size… perfect fit.. will be doing business with them again..”

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Posted 3 years ago

“Reasonable price, great service and quick delivery. Who could ask for more. While the initial glass that arrived way ahead of time was the wrong size the company quickly shipped the correct one with a return shipping label for the other. The rope seal was easy to apply and works great!”

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Posted 3 years ago

“Delivered fast and accurately.”

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Posted 3 years ago

Total-Hearth.com is rated 4.8 based on 1,874 reviews