Total-Hearth.com Reviews

Name: Total-Hearth.com
Address: 3429 Northwood Dr., Quincy, Illinois
Rating: 4.82

4.8 Rating 1,874 Reviews

96 %

of reviewers recommend Total-Hearth.com

4.8

Based on 1,874 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Total-Hearth.com:

Total Hearth is your expert in all things heat resistant glass. We have the largest catalog of wood, pellet, and coal stove glass and can custom cut ceramic glass to fit even the oldest antique stoves. Our goal is to work with every customer to find the perfect glass for their needs.

Visit Website

Phone:

(217) 223-0999

Email:

support@total-hearth.com

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Total-Hearth.com 5 star review on 14th October 2025

223

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Actually the glass I needed was for a Jenn air stove and it was no longer available but your company was able to supply a piece for me and I was able to put the stove back together. And everything is back in working order thanks for the help. Rick”

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Posted 3 years ago

“Fast and accurate service. Very satisfied”

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Posted 3 years ago

“Fit perfect”

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Posted 3 years ago

“Fast and nice service!”

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Posted 3 years ago

“Fast shipping! Exactly what I ordered. Highly recommended seller!”

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Posted 3 years ago

“Ordered replacement glass for unknown manufacturer stove door. Exact fit and prompt delivery..”

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Posted 3 years ago

“Fast shipping, good price”

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Posted 3 years ago

“Glass fit perfectly and is same quality as original. Service was quick and accommodating.”

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Posted 3 years ago

“great service, great product! excellent value.”

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Posted 3 years ago

“The replacement glass came quickly and although my brother installed it he had no problems and we were underway and burning in no time.”

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Posted 3 years ago

“The glass is exactly as expected and arrived quicker than expected. Also great communication with tracking information on the free shipping emailed to me. Thank you Mike for the wonderful products and service!”

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Posted 3 years ago

“Got these as back ups for the ones I purchased about two years ago. Have had no problems with the first set at all and the company was efficient and priced very fairly so just as insurance I got a second set so I wouldn't have to wait if ever I got a crack. Will continue to use this company as long as my fire is burning.”

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Posted 3 years ago

“Arrived in perfect condition. The clean glass is awesome! Still looks great after 3 weeks of using.”

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Posted 3 years ago

“I have not tried it yet but I installed it.Thank you for fast delivery.”

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Posted 3 years ago

“They sent the wrong sized replacement glass, by mistake, but made it right. Sent me the correct glass quickly with a return label pre-paid. Great work!”

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Posted 3 years ago

“Fit perfectly worked great easy application and adhesive for new seal was easy to apply”

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Posted 3 years ago

“Perfect fit. Quick delivery.”

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Posted 3 years ago

“Easy to install. Back in business after the clumsy break.”

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Posted 3 years ago

“Received exactly what I asked for. I was hapy to see the marking on the glass certifying it is tempered.”

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Posted 3 years ago

“Had questions about replacement glass on wood stove and Alex went above and beyond with helping me by answering questions that the wood stove dealer themselves wouldn't. Highly recommend the level of customer service and attention to detail.”

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Posted 3 years ago

Total-Hearth.com is rated 4.8 based on 1,874 reviews