Tower Reviews

Name: Tower
Rating: 4.15

4.2 Rating 5,801 Reviews

79 %

of reviewers recommend Tower

4.2

Based on 5,801 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 72%
Accurate And Undamaged Orders	Greater than 80%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

0333 220 6066

Email:

customerservice@towerhousewares.co.uk

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Tower 5 star review on 11th January 2026

Anonymous

Tower 5 star review on 13th December 2025

RobManning

263

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I love my rose gold and white tower kettle. Always get great compliments on it and it was a great price too!”

Helpful Report

Posted 7 years ago

“I have recently purchased 2 of your air fryers, I have had several questions so called your customer support helpline, on calling and answered by a lady called Nicole, she has been so helpful and answered everything I needed to know and even recommended some recipes that she uses herself, I have been in retail a long time and Nicole's customer service skills were excellent, friendly, funny but most of all very experienced at what she does, I shall be buying more towerhouseware products and will definitely recommend your company to my wide range of contacts....10/10”

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Posted 7 years ago

“My wife was extremely happy with the rice cooker and would recommend.”

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Posted 7 years ago

“not only good looking item, good working items”

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Posted 7 years ago

“tower set of frying pans I bought these for all my family as they are very good.”

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Posted 7 years ago

“I purchased several items to finish off my new kitchen and we are delighted with the quality and finish of the products.”

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Posted 7 years ago

“We are very happy with the blender it makes great smoothies and blends vegetables in minutes. Very satisfied with the product.”

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Posted 7 years ago

“There air frier was Easy to set up and is supper easy to use realy quick to clean and makes lovely food the chips from it are fantastic really good price too for this product”

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Posted 7 years ago

“Very good cooker. It works fast and is big enough for the entire family”

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Posted 7 years ago

“Excellent product would reccomend buying from this purchaser again”

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Posted 7 years ago

“super quality, very pleased will be buying more for my kitchen.”

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Posted 8 years ago

“Website easy to navigate.Knives ordered were excellent.”

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Posted 8 years ago

“Just made contact with customer services via Facebook. Received a quick response, great customer service!”

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Posted 8 years ago

“Very helpful and sorted our problems with no fuss we have lots of Tower products and with great after sales service added to it we know we will be back for more without a worry”

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Posted 8 years ago

“Delivery is quick and prodcuts are amazing”

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Posted 8 years ago

“Bought knifes and pots from tower! Would never buy these items from anywhere else again! 5 star!!🤗”

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Posted 8 years ago

“Fast delivery, great products”

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Posted 8 years ago

“Fast delivery, great products”

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Posted 8 years ago

“I have one tower Damascus knife set already and love it and want another set for my daughters new flat”

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Posted 8 years ago

“All my home cookware is Tower as the products are of a great design, choice of colours excellent value for money, great to use and to keep clean”

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Posted 8 years ago

Tower is rated 4.2 based on 5,801 reviews