Tower Reviews

Name: Tower
Rating: 4.14

4.1 Rating 5,866 Reviews

79 %

of reviewers recommend Tower

4.1

Based on 5,866 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 72%
Accurate And Undamaged Orders	Greater than 80%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

0333 220 6066

Email:

customerservice@towerhousewares.co.uk

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Isra

Tower 5 star review on 11th January 2026

Anonymous

264

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“excellent products”

Helpful Report

Posted 7 years ago

“Tower make excellent products. I have just added an Airfryer to my kitchen devices following on from the Vertical Rotisserie of which I have two ( one in Spain) I intend to purchase a 2nd Airfryer to take to Spain as well as they are so good”

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Posted 7 years ago

“Great service and seal works great, Thanks everyone.”

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Posted 7 years ago

“I bought a 28cm Tower forged gold frying pan a month ago and I was so impressed that the week after I went back to homesence and bought the 20 and 24 cm pans and last week I went back ask if they had more of this range and they advised I should look on the tower housewares website so I’ve found it and I’m so impressed with the quality of their products that I can’t wait to replace the rest of my pans with their range.”

Helpful Report

Posted 7 years ago

“This bread maker is superb. It takes a little getting used to as the instructions are quite complicated. However the bread cane out great and the quick baked option is a great function. I would highly recommend this product.”

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Posted 7 years ago

“We had a frying pan bought for us as a gift when moving into our house. It's very good quality, non-stick coating works a treat and I love the style (grey and blue). We've just renovated our kitchen and am now in 'need' of new pans and have come straight back to Tower. They are great value, great style and great quality - perfect!”

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Posted 7 years ago

“Excellent product. Good price. Speedy delivery.”

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Posted 7 years ago

“Excellent support from customers service department”

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Posted 8 years ago

“In the process of getting my tower collection, microwave has came n absaloutly delighted 👍🏻”

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Posted 8 years ago

“I purchased the Tower T20016W 2 Slice Toaster in Rose Gold & White. It's a very stylish piece of equipment that looks great. It also does a great job toasting bread!”

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Posted 8 years ago

“Great pressure cooker. Very easy to use, lightweight and easy to clean. Cooks fast. Perfect. Cooked chicken curry to boiled potatoes!”

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Posted 8 years ago

“Just love these pan sets they are very good quality bought these to go with the new induction cooker. was not sure weather they would work but they work very well, would highly recommend all your products”

Helpful Report

Posted 8 years ago

“I purchased the Tower T20016W 2 Slice Toaster in Rose Gold & White. Very, very happy with it. Easy to use and perfect toast everytime! Also looks very good in the kitchen and feels nice and solid.”

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Posted 8 years ago

“I bought the Tower LED colour-changing kettle which I absolutely love! The only colour changing kettle I found in the colour to suit. Such good value too. So happy:-)”

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Posted 8 years ago

“Purchased set ot of electronic salt and pepper mills - great product.”

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Posted 8 years ago

“I have purchased most of the rose gold collection including the sensor bin, electric salt and pepper pots, frying pans and around 10 kitchen utensils including pizza cutter and garlic press I’m absolutely obsessed and will continue to purchase the whole collection! Every item is very well made and easy to use and really makes my kitchen a beautiful place with constant compliments about my tower items! Thank you Tower”

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Posted 8 years ago

“Purchased the tower rose gold toaster now the kettle. Will look gorgeous in my new home Kirsty”

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Posted 8 years ago

“Great products”

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Posted 8 years ago

“Have only just bought a vortex air fryer and surprised how good the chips are, even hubby eats them”

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Posted 8 years ago

“I recently purchased two of the copper/black frying pans from TKmaxx. They are amazing!! I thought that with the handles not being plastic or rubber, they would be boiling when cooking, I was wrong! They cook perfectly and they really are non stick pans!! Looking to purchase the full range.”

Helpful Report

Posted 8 years ago

Tower is rated 4.1 based on 5,866 reviews