Tower Reviews

Name: Tower
Rating: 4.14

4.1 Rating 5,888 Reviews

79 %

of reviewers recommend Tower

4.1

Based on 5,888 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 72%
Accurate And Undamaged Orders	Greater than 80%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

0333 220 6066

Email:

customerservice@towerhousewares.co.uk

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Isra

Tower 5 star review on 11th January 2026

Anonymous

264

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great variety of items quick and safe delivery”

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Posted 7 years ago

“Love our bin. Great quality and looks great in our new kitchen.”

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Posted 7 years ago

“Wow, just bought the full Tower pan set and saute pan in Rose Gold and quality and look are fantastic. I love this Linear range..”

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Posted 7 years ago

“Tower Glass Illuminating Kettle - Excellent Product - Good Value”

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Posted 7 years ago

“Perfect.”

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Posted 7 years ago

“Just brought a rose gold microwave so far I'm very happy with it”

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Posted 7 years ago

“Great product will be buying again.”

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Posted 7 years ago

“Lovely looking microwave oven and delivered quickly.”

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Posted 8 years ago

“Very good pressure cooker, cooks fast.”

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Posted 8 years ago

“Always have rated Towe a quality supplier of kitchen equipment. Just purchased the T17024 Vortx Airfryer which so far has been brilliant. I already own two vertical rotisserie units (1 in Spain) and later hope to purchase another air fryer for there too”

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Posted 8 years ago

“excellent products”

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Posted 8 years ago

“Tower make excellent products. I have just added an Airfryer to my kitchen devices following on from the Vertical Rotisserie of which I have two ( one in Spain) I intend to purchase a 2nd Airfryer to take to Spain as well as they are so good”

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Posted 8 years ago

“Great service and seal works great, Thanks everyone.”

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Posted 8 years ago

“I bought a 28cm Tower forged gold frying pan a month ago and I was so impressed that the week after I went back to homesence and bought the 20 and 24 cm pans and last week I went back ask if they had more of this range and they advised I should look on the tower housewares website so I’ve found it and I’m so impressed with the quality of their products that I can’t wait to replace the rest of my pans with their range.”

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Posted 8 years ago

“This bread maker is superb. It takes a little getting used to as the instructions are quite complicated. However the bread cane out great and the quick baked option is a great function. I would highly recommend this product.”

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Posted 8 years ago

“We had a frying pan bought for us as a gift when moving into our house. It's very good quality, non-stick coating works a treat and I love the style (grey and blue). We've just renovated our kitchen and am now in 'need' of new pans and have come straight back to Tower. They are great value, great style and great quality - perfect!”

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Posted 8 years ago

“Excellent product. Good price. Speedy delivery.”

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Posted 8 years ago

“Excellent support from customers service department”

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Posted 8 years ago

“In the process of getting my tower collection, microwave has came n absaloutly delighted 👍🏻”

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Posted 8 years ago

“I purchased the Tower T20016W 2 Slice Toaster in Rose Gold & White. It's a very stylish piece of equipment that looks great. It also does a great job toasting bread!”

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Posted 8 years ago

Tower is rated 4.1 based on 5,888 reviews