Tower Reviews

Name: Tower
Rating: 4.15

4.2 Rating 5,801 Reviews

79 %

of reviewers recommend Tower

4.2

Based on 5,801 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 72%
Accurate And Undamaged Orders	Greater than 80%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

0333 220 6066

Email:

customerservice@towerhousewares.co.uk

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Tower 5 star review on 11th January 2026

Anonymous

Tower 5 star review on 13th December 2025

RobManning

263

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent products love my new kitchen items top quality”

Helpful Report

Posted 7 years ago

“Great looking iron and a dream to use Love that it can be cordless. I bought it from e bay on the 31st March.”

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Posted 7 years ago

“Great quality product and also very stylish/modern”

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Posted 7 years ago

“Very happy with this item would recommend this”

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Posted 7 years ago

“My new Tower 20cm frying pan is excellent. I’m hoping my pancakes can do it justice. The colour change feature is very good”

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Posted 7 years ago

“Lovely 24 piece knife set my son had one so I brought one well worth the money and thank you keep up the good work x”

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Posted 7 years ago

“Very happy with the service and fast delivery. Have yet to use the product as the kitchen is currently being refitted but it looks to be amazing.”

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Posted 7 years ago

“Good product and does the job”

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Posted 7 years ago

“58litre sensor bin Very quiet mechanism, looks very expensive. Great product”

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Posted 7 years ago

“58litre sensor bin Very quiet mechanism, looks very expensive. Great product”

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Posted 7 years ago

“Great company for houseware. Cant fault it. Gonna be ordering more and more.”

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Posted 7 years ago

“Produce magnificent cooking appliances. Easy to purchase On-line with a speedy delivery.”

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Posted 7 years ago

“Ordered electronic salt and pepper grinders and they are amazing, fit in perfectly with my kitchen design and never jam like previous ones”

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Posted 7 years ago

“Great product”

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Posted 7 years ago

“Fine, once I found the required spare - was delivered - fitted and does the job !”

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Posted 7 years ago

“VERY HELPFUL AND WELL INFORMED LADY WHEN I TELEPHONED FOR ADVICE ON A PROBLEM WITH MY PRESSURE COOKER. THE PARTS I NEEDED ARRIVED QUICKLY AND COOKER NOW WORKS PERFECTLY. THANK YOU.”

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Posted 7 years ago

“In 2017 we bought the Tower salad spinner, its been fantastic piece of house hold kit unfortunately I have dropped the outer plastic bowl and cracked it, but I will certainly buy another one highly recommended.”

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Posted 7 years ago

“My sister bought me the 25cm Forged Grill Pan Gold from Very.co.uk and believe me it was the best grill pan I've ever had non sticks, Easy to clean and cook amazing. Loved it”

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Posted 7 years ago

“A good quality product. Two baskets with separate oil trays, ideal for families”

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Posted 7 years ago

“We originally bought a pressure cooker gasket on the net at a dearer price than your own. We found that when used it imparted a sour taste on the contents. We found this unacceptable and then bought the Tower one. Having used it now a couple of times the result is perfect. Rock on!”

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Posted 7 years ago

Tower is rated 4.2 based on 5,801 reviews