Tower Reviews

Name: Tower
Rating: 4.14

4.1 Rating 5,869 Reviews

79 %

of reviewers recommend Tower

4.1

Based on 5,869 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 72%
Accurate And Undamaged Orders	Greater than 80%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

0333 220 6066

Email:

customerservice@towerhousewares.co.uk

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Isra

Tower 5 star review on 11th January 2026

Anonymous

264

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Decided to replace my old Hi Dome cooker after 25 years of faithful service. So I bought the stainless steel 6ltr model. beautifully made and so easy to use with no old fashiond weights to lose. Excellent Item”

Helpful Report

Posted 10 years ago

“I ordered the Infinistone 7 Pc Pans Set that comes with Free Step Steamer & Egg Poacher in Graphite colour. They arrived yesterday and I opened it today. I was So So Happy with this purchase. The colour is really lovely, practical and contemporary, and the items are rather robust and I can't wait to try them. They are every thing what the Ideal World presenter described and the 10-Year guarantee is a Bonus! I love, love this set of pans. I also bought a Tower Pressure Cooker, which is a fantastic addition to the kitchen, and I can't do without it!!! Will definitely buy from Tower again. Thank you Tower.”

Helpful Report

Posted 10 years ago

“Purchased the Tower Health Airfryer and have been amazed at the results of deep fried food without the oil. This item was originally purchased for frying chips but am daily finding new things that can be cooked in this ingenious product. I would recommend this fryer to everyone. Takes up little space and fits in nicely in the colour scheme of my kitchen. It seems a shame to call this product a fryer as it can do so much more. Best product I have bought this year.”

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Posted 10 years ago

“The ceramic saucepans I purchased are fantastic Wipe clean every tint I would recommend these to everyone”

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Posted 10 years ago

“I'm extremely happy with the saucepan set. They are the best I have ever used and hope they will last me many years.”

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Posted 10 years ago

“Just bought a tower air fryer and used for first time. Great product, makes lovely chips without the grease. Can't wait to make more dinners.”

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Posted 10 years ago

“This is excellent company.I bought two items,microwave and grill, and i did not have any problems with them.They have excellent range of cooking wares for very reasonable prices.They offer discount coupons very often ,so it is useful to check their range from time to time for a possibility to get even better offers on the prices. I would highly recommend this brand to everyone,not only because for their great product range and competitive prices,but also because it is a very British company.”

Helpful Report

Posted 10 years ago

“Tower Airfyer T17005 . Absolutely brilliant Far superior to Halogen. Takes up less space and results are perfect. So far (in 2 days ) have cooked frozen chips sausages crispy mushrooms curly fries, onion rings. Loads of recipes on air fry websites. If you are thinking of buying this product you won't be disappointed .Cooking times are a lot quicker than convention cooker. Comes with 3 Year guarantee. Mine was purchased at B&M stores for a reasonable price”

Helpful Report

Posted 10 years ago

“Brilliant product. I can't believe it is so efficient! So quick! and so reliable. Recommend any day. You must try the porridge recipe.”

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Posted 10 years ago

“Ease of use”

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Posted 10 years ago

“I've purchased several tower products and have never had a problem with any of them it's great in my kitchen”

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Posted 10 years ago

“I love my Tower breadmaker. Stylish looking, easy to use, perfect size loaf, easy to clean and very quiet. Competitively priced too. I highly recommended this product.”

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Posted 10 years ago

“Really satisfied with the product I perched which was the Tower 3 litre deep fat fryer. The quality is fantastic. Also the timer on it is fabulous the way it turns the heat element off when the times up on the timer. Very pleased with the overall use of the product.”

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Posted 10 years ago

“Purchased your air fryer. Brilliant product.”

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Posted 10 years ago

“WELL!! "TOWER"!! YOU HAVE 'DONE' IT, " AGAIN"!! I PURCHASED MY 'NEW' 1500W "VERTICAL ROTISSERIE GRILL", & HAVE 'NOT' LOOKED BACK, SINCE!! IT IS SO " STYLISH", "STURDY", & " SAFE", TO USE, THAT I, NOW FAVOUR IT, AS OPPOSED TO MY DOUBLE OVEN! I ABSOLUTELY 'LOVE' IT'S "LIGHT-WEIGHT" ASPECT, AS THIS MEANS THAT IT'S 'USE' & 'CLEANING', ARE, IN FACT, "EXTRA" EASY!! EVEN IT'S 'DOOR HANDLE' IS "REMOVEABLE", SO THAT YOU MAY ACCESS THE MAIN " ELEMENT", FOR THE 'ULTIMATE' CLEAN!! IN TODAY'S "HEALTHY EATING" ERA, IT REALLY 'FITS-THE-BILL', FOR A "FAT-FREE" DIET, TOO!! AND, TO CAP IT ALL, I GOT A FANTASTIC "OFFER" - WHICH MEANT I MERELY PAID AROUND A "QUARTER" OF IT'S 'ORIGINAL' PRICE!! WELL DONE, "TOWER"!!!!!!! X X X X X X X.”

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Posted 10 years ago

“very happy with my air fryer”

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Posted 10 years ago

“We bought tower ceramic pan set. Very pleased with the quality.”

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Posted 10 years ago

“Hi purchased Low Fat Air Fryer 17/6 and have used it every day since. All the family and myself love it and the food is perfect and tasty. Great product highly recommended. S Bennett”

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Posted 10 years ago

“Excellent Product Would Recommend To My Friends.”

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Posted 10 years ago

“Bought 2 of the Linear 24cm ceramic casserole in Black. We are a family of 6 so lots of homemade food love cooking in these got 3 sisters who want these as they were so impressed.”

Helpful Report

Posted 10 years ago

Tower is rated 4.1 based on 5,869 reviews