Tower Reviews

Name: Tower
Rating: 4.14

4.1 Rating 5,888 Reviews

79 %

of reviewers recommend Tower

4.1

Based on 5,888 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 72%
Accurate And Undamaged Orders	Greater than 80%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

0333 220 6066

Email:

customerservice@towerhousewares.co.uk

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Isra

Tower 5 star review on 11th January 2026

Anonymous

264

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“bought halogen oven from tower 6 months ago and now seldom use my cooker. would highly recommend this oven to friends and family”

Helpful Report

Posted 10 years ago

“I own a 6 Piece Cerasafe Utensil Set and Carousel Black, the product is made of very high grade plastic which is durable. It looks very stylish sitting on my kitchen worktop. I would recommend this product. Antonietta Catalano”

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Posted 10 years ago

“good Air fryer and easy to use”

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Posted 10 years ago

“My glass blender jug broke after 18 months. I contacted Tower customer service and they could not have been more helpful. Without hesitation arrangements were made to replace the jug. I am extremely impressed with their level of service.”

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Posted 10 years ago

“I'v got a airfryer 3.2 litre used it quite a few times can't fault it brill.”

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Posted 10 years ago

“Good quality products at the right price including fast delivery”

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Posted 10 years ago

“Just purchased cast iron bakeware. Excellent build quality and finish of the product. Normally comes with standard one year guarantee, but by registering it on towerhousewares.co.uk we now have ten years guarantee. I would highly recommend tower to those who are looking to buy cast iron bakeware.”

Tower 5 star review on 22nd September 2016

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Posted 10 years ago

“Bought a set of titanium coated knives from the outlet shop at Dalton Park . Very good quality , extremely sharp and good value for money too .”

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Posted 10 years ago

“i love my 24CM COLOUR CHANGE CERAMIC COATED FRY PAN, it's easy to clean, inexpensive. i can now eat healthly without using oil, the pan tells you when it's time to cook the product.”

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Posted 10 years ago

“i love my 20CM COLOUR CHANGE CERAMIC COATED FRY PAN, it's easy to clean, inexpensive. i can now eat healthly without using oil, the pan tells you when it's time to cook the product.”

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Posted 10 years ago

“I love my Tower Health Air Fryer 3.2L. Amazing results and deliciously cooked food. It is also very easy to clean. Thank you, Tower - you have created the perfect product for me and my family.”

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Posted 10 years ago

“Hi I purchased a cerastone fry pan and I am delighted with it I had a fry pan from another make twice as dear will stick to tower in future well made and well designed and well priced 10/10”

Helpful Report

Posted 10 years ago

“we just purchased health fry 3.2 litre air fryer,best thing we ever bought ,does healthy fries and taste delicious..much better than i thought should of had one years ago..thank you...”

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Posted 10 years ago

“I bought a tower low fat air fryer and I am very pleased with the product and will recommend it to my friends”

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Posted 10 years ago

“Straightforward to understand & use. Clear cooking times for a very wide range of food. Plenty of different cooking methods helps versatility & reduces use of other machines. Clean cooking without mess & food delicious. Neat, tidy machine with easy dishwasher cleaning of parts. Good value for money.”

Helpful Report

Posted 10 years ago

“These pans are top notch, non-stick is bang on and you can tell they are quality built a great buy, chuffed I bought them.”

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Posted 10 years ago

“Good quality products at the right price...Built to last.”

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Posted 10 years ago

“Very happy with my purchase thankyou”

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Posted 10 years ago

“I have a T16005 and it is one of the best household appliances I have ever had. I cannot believe that I managed to survive without one for so long!”

Helpful Report

Posted 10 years ago

“I RECENTLY PURCHASED A HEALTH FRY 3.2 LITRE AIR FRYER AND I MUST SAY IT DOES EXACTLY WHAT IT SAYS ON THE TIN. ONE MINOR PROBLEM IT IS A LITTLE DIFFICULT ENGAGING THE PAN IN THE MACHINE BUT I SUSPECT THIS WILL IMPROVE WITH USE. IT PRODUCED THE BEST OVEN FRY CHIPS I HAVE EVER HAD.”

Helpful Report

Posted 10 years ago

Tower is rated 4.1 based on 5,888 reviews