Tower Reviews

Name: Tower
Rating: 4.14

4.1 Rating 5,818 Reviews

79 %

of reviewers recommend Tower

4.1

Based on 5,818 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 72%
Accurate And Undamaged Orders	Greater than 80%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

0333 220 6066

Email:

customerservice@towerhousewares.co.uk

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Tower 5 star review on 11th January 2026

Anonymous

Tower 5 star review on 13th December 2025

RobManning

263

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Purchased a new bread maker, last one saw better days bought the T11001 made first loaf in it and it was perfect baked to perfection :-) love the little paddle remover very useful!”

Helpful Report

Posted 9 years ago

“This Tower Airfryer , although a cheaper version of many others, do not disappoint. It is easy to use and keep clean. thin fries are best, although thicker cut chips only take a bit longer. Easy to keep clean. Cooks bacon and sausages really great. Would recommend this product.”

Helpful Report

Posted 9 years ago

“We bought the 5PC Stainless Steel Pan Set. They have an excellent quality finish and feel, and are great to cook with. The pans are easy to clean, not leaving any stains or marks on them post-wash. Recommended to anyone looking to finish their kitchen set with a set of reliable, good-looking pans!”

Helpful Report

Posted 9 years ago

“I brought the 3 pan set of forged aluminium saucepans. and I can honestly say these pans work like a treat. Owning a induction hob, Trying to find saucepans that work with induction nevermind match the kitchen is hard enough, but these affor, good quality pans are my lifesaver. thank you so much tower for extending my warranty of the pans for 3 years too.”

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Posted 9 years ago

“I really enjoy using the aur fryer I would recommend it.”

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Posted 9 years ago

“I recently purchased the 20cm forged fry pan. Absolutelyexcellent product!”

Helpful Report

Posted 9 years ago

“Very good frying pan and just the right size”

Helpful Report

Posted 9 years ago

“I am so impressed with my 1200W blender. I hadn't heard of the company before and was after a blender for my daughter, googled and came across a Tower blender, ordered and it arrived quickly. 1200W 2 litter jug Polycarbonate jug, not glass Plastic lid with removable middle section Lifetime guarantee on the stainless steel blades There is a recipe book included with some really nice recipes. My daughter loves a smoothie and I'm not fussed on the bits when she makes it, but this Tower blender pulverises the fruit and the smoothies are lump-less. My daughter was so happy, the smoothies she is making are lovely, there are no bits. We even made carrot and coriander soup in it, and it was steaming hot. I just can't get over the power of the motor, that it can be used for a few minutes and not stop due to over heating like my other processor does. The electric cord looked really short at first, but it is wrapped up on the underneath of the machine. This is the cord storage area. This is a powerful machine, it can blend a jug of frozen fruit and ice in hardly any time. No worries about the blades.You have put my other kitchen products to shame. I took a chance ordering this machine, as I had never heard of the brand before. I first seen it on Groupon, then looked on Amazon and found it cheaper. I was wondering about the RRP £499 but I had seen blenders like this in the professional food show which were similar in description to this one and they started at £499, up to £999 plus vat. I'm glad I took that chance.”

Helpful Report

Posted 9 years ago

“I have used a manual pressure cooker for years so it was good to find an electric pressure cooker that has all the modern pluses, but is still gives me the same reliable cook I'm used to.”

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Posted 9 years ago

“Excellent Sandwich maker,both in quality and design.Easy to use straight from the box....Our Grandchildren love it.”

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Posted 9 years ago

“Bought a 28cm saute pan, cooks well and nonstick coating is still not sticky.”

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Posted 9 years ago

“Great quality product, best than anything else I`ve tried!”

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Posted 9 years ago

“Received my new frying pans today and I'm thrilled to bits..........what fantastic products at an amazing price!!!!!!!”

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Posted 9 years ago

“Excellent colour changing Frying pan set,really well made and work perfectly...Would Recommend”

Helpful Report

Posted 9 years ago

“Ordered the 58L Sensor Bin and it looks lovely. The sensor mechanism works like a charm and with this being our first Tower product, we will definitely buy again. Top marks!”

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Posted 9 years ago

“great looking pan set. very worth for the price. Happy about the great deal.”

Helpful Report

Posted 9 years ago

“I purchased the infinistone pan set which I am thrilled with. There is no oil required when cooking and the pans are so easy to clean, I would definitely recommend this product.”

Helpful Report

Posted 9 years ago

“I bought an air fryer last month and it is excellent. It heats up very quickly and cooks so many foods perfectly - makes lovely low fat chips. Don't know how I managed so long without it!”

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Posted 9 years ago

“The Tower health fry is brilliant. It cooks to perfection, is very quick and is so easy to clean after use. I wish I had purchased it long ago. It will certainly get a lot of use.”

Helpful Report

Posted 9 years ago

“I recently bought the Linear 3 saucepan set with lids in black because I was looking for some non stick pans which could be used in the Aga oven as well as on the hob. These have metal handles so are perfect and the ceramic coating is incredibly non stick. Very impressed, my only minor issue is that the pan handles are very chunky and my pan handle cover doesn't fit them...plus you need to remember to tip the water out of the handle when washing up or it goes all over the floor! Overall though I think they are fantastic and great value for money.”

Helpful Report

Posted 9 years ago

Tower is rated 4.1 based on 5,818 reviews