Tower Reviews

Name: Tower
Rating: 4.14

4.1 Rating 5,821 Reviews

79 %

of reviewers recommend Tower

4.1

Based on 5,821 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 72%
Accurate And Undamaged Orders	Greater than 80%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

0333 220 6066

Email:

customerservice@towerhousewares.co.uk

Write Your review

Tell us how Tower made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Tower 5 star review on 11th January 2026

Anonymous

Tower 5 star review on 13th December 2025

RobManning

263

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“used my airwave fryer the day it arrived and have continued to do so several times a week. So impressed with the quality of food it produces (now don't feel guilty about having 'fried food' as this is so much healthier) Its also very quick and I really like the glass bowl so I can keep an eye on everything. So simple to use, cleans well, Came with everything needed - even a spray bottle for the oil (which i rarely use to be fair) and free warranty. Can't fault it, thanks.”

Helpful Report

Posted 10 years ago

Helpful Report

Posted 10 years ago

“Absolutely brilliant!! I wanted 1 pan with lid to do all my frying and this 28cm is it! It has replaced wok and frying pans! It's great for cooking sausages, burgers, meatballs etc for family of 6, plus big enough to add mushrooms, leeks and stock to meat, to make gravy without slopping over the edges. When stir frying the lid helps keep heat and moisture in so cooks from top too without a lot of stirring. Of course the best bit....... when it's cool, quick wipe with kitchen roll and it's clean - no more scrubbing to get burnt food off!!!”

Helpful Report

Posted 10 years ago

“After having my first Tower pressure cooker and using it for two weeks, I have to say that I'm really satisfied with my purchase. The only thing that disappointed me was a small broken piece. Which the Tower company changed in no time! Keyleigh and Nicole were the ones who answered my email and sent me (totally free) the spare part. Thank you, very good quality products and even better aftersale service.”

Helpful Report

Posted 10 years ago

“Have another air fryer from another company but found it takes up to much space so bought the tower air fryer and am loving it ,it actually is better than the other brand not only in size but in cooking as well very happy with it it turns off when finished as the other brand didn't do this I had on occasion had burnt offerings well done tower”

Helpful Report

Posted 10 years ago

“Extremely good value for money 24cm much cheaper than JML and Ceraserv and you know when you have come up to the right temp with the pan turning white a feature that the competition does not appear to have. Jeff Packman”

Helpful Report

Posted 10 years ago

“just had a new kitchen fitted with an induction hob so needed new saucepans so bought a 20cm frying pan from dunelm and and very pleased have started to use spray oil so sprayed pan cracked an egg into pan drop of water and one perfectly fried egg put glass lid on top works great pity frying pan doesn't come with a lid will now go and buy a set of saucepans to complement frying pan”

Helpful Report

Posted 10 years ago

“In the 70' I bought a Tower fry pan. It is aluminium I think with a lid. Black knob, pan is silver in colour. It was bought via a 'tower party' (these party's popular then). We were shown how to bake even in this pan on the top of the cooker.I have lost the instructions but would love to start using it again. Could you help, can't find anything on internet.”

Helpful Report

Posted 10 years ago

“We got our first air fryer nod I must say it is top quality build, and the chips are super tasty”

Helpful Report

Posted 10 years ago

“I purchased my airfryer on saturday 16th January at 15.45hours.By 17.00 hours that same day i had placed my first batch of of Tandoori chicken breast in it.End result was moist succulent pieces of chicken.A total of 3kg was eventually cooked ,without any Smell.I have cooked burgers,bacon all turning out perfectly.I bloody love this Product.!!!!”

Helpful Report

Posted 10 years ago

“These are great”

Helpful Report

Posted 10 years ago

“I bought a pressure cooker and very happy with it. Cooks fast and energy efficient”

Helpful Report

Posted 10 years ago

“I recently purchased the nine piece ceramic saucepan set and am delighted. In the box was a promise of a 50% off next purchase. How do I actually obtain this. I would like to purchase the book The complete guide to ceramic pan cooking. Would this be covered.”

Helpful Report

Posted 10 years ago

Good Morning, We will be in contact to discuss your options regarding the discount. Kind Regards

Posted 10 years ago

Good Morning, Thank you for your review, we will be in contact with you directly to discuss your options regarding the discount codes. Kind Regards

Posted 10 years ago

“I would have liked the option to purchase a recipe book to go with my Tower Dry air fryer . However, through experimentation, I have discovered that it can be used as a mini oven for almost anything that can be cooked from frozen eg. Fish cakes, fish fillets, scampi, fish fingers. It is also ace for warming up pastry products (not frozen) rather than turning on the oven or using the microwave - which usually results in soggy pastry - NOT an issue in my Tower machine.”

Helpful Report

Posted 10 years ago

“Just received the 9 piece pan set from ideal world. Fantastic. No mess, no stick, no hassle to clean.”

Helpful Report

Posted 10 years ago

“Excellent product, well made, very easy to use. I have used this for many things now they have been cooked to perfection, moist and full of flavour. Far better than the other cooking products I have used.”

Helpful Report

Posted 10 years ago

“Tower air fryer , excellent item so much healthier than normal fryer , and much better than the round air fryers easier to clean and quicker to use”

Helpful Report

Posted 10 years ago

“The cerasure ceramic pans are by far the best set of pans we have had.Needs no or very little oil for frying so therefore eat healthier meals.Cleans very very easily, would recommend these pans to anyone.Great product”

Helpful Report

Posted 10 years ago

“Cerastone 28 cm saute pan Super pan, useful as simple frying pan but deep enough for risottos etc. I will be purchasing the small fry pan soon! One complaint- the website for registering product is far from easy to use. I could not find the batch no. on the package and it wanted an extra address field filled in even though this is not necessary for my address.”

Helpful Report

Posted 10 years ago

Good Morning, Thank you for your review. We will be in contact with you directly to discuss your options. Kind Regards

Posted 10 years ago

“Bought the T17005 Airwave healthfryer 3.2 ltr. very pleased with this item. Does everything it says on the box... which is a lot!!!!!”

Helpful Report

Posted 10 years ago

Tower is rated 4.1 based on 5,821 reviews