Tower Reviews

Name: Tower
Rating: 4.14

4.1 Rating 5,871 Reviews

79 %

of reviewers recommend Tower

4.1

Based on 5,871 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 72%
Accurate And Undamaged Orders	Greater than 80%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

0333 220 6066

Email:

customerservice@towerhousewares.co.uk

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Isra

Tower 5 star review on 11th January 2026

Anonymous

264

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“These Tower saucepans are really good value for money & really are non-stick. The first time I used one was to cook a scrambled egg & the mixture just glided around the saucepan & left it so easy to clean.”

Helpful Report

Posted 11 years ago

“the set of saucepans and frying pans from ideal world have been a great success and the ceramic coating has been excellent so far. the food slides off the pans with ease and does not stick.”

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Posted 11 years ago

“Excellent product very happy”

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Posted 11 years ago

“Very happy with the Tower saucepans and frying pans, although my small saucepan is losing it's colour {red} on the side of the pan.”

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Posted 11 years ago

“PURCHASED A 6 PIECE CERAMIC PAN SET,GOT TO BE THE BEST PANS EVER,STYLISH,UNBELIEVABLY NON STICK(even tried to burn scambled egg on the pan) NEVER EVEN LOOKED LIKED IT WAS GOING TO EVER STICK. PANS ARE SOLID,WELL DESIGNED AND COME IN AVARIETY OF COLOURS,WE HAS GLOSS BLACK,LOOK LOVELY, YOU ALSO GET AN INFUSER PAN LID WITH THE SET, TO DRIP FEED FLUIDS IN TO YOUR COOKING IF REQUIRED. WEVE HAD LOADS OF (SO CALLED,NON STICK PANS OVER THE YEARS) BUT I DONT SEE HOW THESE COULD EVER BE BETTERED. BIG THANKS TO THE TOWER BRAND. DEREK I.S.”

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Posted 11 years ago

“Have not actually used these pans yet as they were brought for a Christmas present. But I am confident they are as good as you say.”

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Posted 11 years ago

“The Tower 2 litre Deep Fryer is smart and compact and a perfect size for two people. Excellent value for money and clean and easy to use. Very satisfied!”

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Posted 11 years ago

“Good value for money , just as stated,”

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Posted 11 years ago

“BEST SET OF PANS I HAVE OWNED. LOVE THEM, REAL VALUE FOR MONEY.”

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Posted 11 years ago

“i bought the tower dry fryer and its fantastic”

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Posted 11 years ago

“Excellent product made very well and enjoying the food cooked ????????????”

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Posted 11 years ago

“Very pleased with the quality of these pans. I kept one set for myself and gave a set to my daughter. Not been disappointed with cooking and ease of cleaning. Would definitely recommend.”

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Posted 11 years ago

“Excellent equipment which does a superb job.”

Helpful Report

Posted 11 years ago

“Excellent results with ceramic fry pan. Don't worry if it stains as it doesn't affect perform Skip to main contentSkip to accessibility help John LewisHello David My AccountMy Wish ListSign out John Lewis Insurance| Gift List| Inspiration & advice| Our shops| Customer services Search Basket 0 items - £0.00Checkoutlink Christmas Home & Garden Electricals Women Men Beauty Baby & Child Toys Sport & Leisure Gifts Special Offers Homepage My John Lewis Order details Orders All orders in 2012 Appointments View your appointments My details Contact details Address book Payment details Promotional preferences Edit password My Wish Lists Other links Partnership card Your accountPrint Order number: 50917449 Invoice Date:25/10/2014Shipping Address : Mr David Williams 15, Barleyfields, Gillingham, UK SP8 4UN Phone number : +44 7926 871700 Order summary VAT receipt product image 1 x AEG 49332i-MN Induction Hob Electric Cooker, Stainless Steel Product code :86620604 £1,099.00 Despatched on 04 Nov 2014 2 year guarantee included Product code : £0.00 Delivery option Standard Delivery Order total Delivery Cost £0.00 Total £1,099.00 Payment details Payment type PayPalExpiry date 0/0Payment amount £1,099.00 Track another order johnlewis.com is secure, and your personal details are protected at all times Customer Service Contact us Track an order Returns policy Delivery information Request a catalogue Never Knowingly Undersold Product recalls Here to help Shop finder Our Services Gift cards Buying guides Shop by brand Solutions for business International delivery Our mobile apps About my John Lewis card Bringing Quality to Life JLP jobs JLP corporate information Security & privacy Cookies Terms & conditions Our other websites John Lewis Insurance Partnership Card Wedding & Gift List John Lewis Broadband Waitrose Foreign Currency Visit our mobile site Feedback Your comments help us improve our website Excellent quality and works very wellSend us your feedback Sign up for the latest news, offers and ideas: Follow us on: John Lewis plc Registered office 171 Victoria Street, London SW1E 5NN, Registered in England. Company registration number 233462 VAT no. GB232457280 Copyright © John Lewis Partnership 2001 - 2014”

Helpful Report

Posted 11 years ago

“These pans are everything that is claimed by Tower. The ceramic surface provides the best no stick cooking I have ever used. They are so easy to clean and the colour range should cater for all kitchen decorations.”

Helpful Report

Posted 11 years ago

“These pots and pans are by far the best I've had, they are non-stick and very easy to clean, In future I will be sticking with Tower for any other electrical appliances that I may need.”

Helpful Report

Posted 11 years ago

“We had a couple of ceramic-coated frying pans of another make. Being reasonably satisfied, we bought the Tower ceramic saucepan and frying pan set. Wow, these are even more superior in quality and finish. Light to use, with easy grip handles that stay cool, and so easy to clean afterwards; no matter what is cooked in them. What used to be the worst part of washing up (dirty pans) is now the easiest part of the operation - they come clean so quickly and easily, it's amazing. Our "other make" of ceramic frying pans have been relegated for use when we go camping. Well done, Tower!”

Helpful Report

Posted 11 years ago

“excellent product, lovely set of saucepans&frying pans, lightwieght,lovely colour.highly reccomended”

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Posted 11 years ago

“They do exactly what they say on the box, easy to clean and great cooking results”

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Posted 11 years ago

“Super pans. Easy to clean. Great value”

Helpful Report

Posted 11 years ago

Tower is rated 4.1 based on 5,871 reviews