Trade Counter Direct Reviews

Name: Trade Counter Direct
Rating: 4.54

4.5 Rating 650 Reviews

88 %

of reviewers recommend Trade Counter Direct

4.5

Based on 650 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

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Trade Counter Direct 1 star review on 21st August 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good. Items delivered on time, would use again.”

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Posted 7 years ago

“Absolutely hassle-free purchase.. Ordered item, (price good!) received notification of shipping, and had the advantage of knowing to within an hour of when the item was being delivered (able to track the delivery van too!) Will definitely use TCD again”

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Posted 7 years ago

“Great service, great product at a great price.”

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Posted 7 years ago

“The product was offered on best price, delivered safe and on time.”

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Posted 7 years ago

“Easy to deal with and delivery was on time”

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Posted 7 years ago

“Good communication. Item delivered next day.”

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Posted 7 years ago

“The ordering was easy ,payment was easy and the delivery was next day . Top notch well done”

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Posted 7 years ago

“Cheapest price on the internet and super quick delivery!”

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Posted 7 years ago

“My first purchase from TCD was a trolley Jack & I was sceptical as the price was really good but the Jack was perfect & the service was fantastic, I will 100% definitely be buying more equipment off them come payday.”

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Posted 7 years ago

“Easy to order. Good value for money. Good quality. Arrived the day that was stated I.e next day delivery”

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Posted 7 years ago

“Quick delivery, good prices!”

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Posted 7 years ago

“First time to purchase here.Great service good selection of tools and quick to deliver”

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Posted 7 years ago

“I never ever write reviews but listen here... As an agri mechanic I need tools tough for the job and quick ...farmers won't wait Bought the new hikoki 36v drill and 18v impact driver .... Hard got over here in Ireland... Absolute pleasure to work the website and 2-4 day delivery what more could we want Oh yah top notch prices cheapest around by far in the UK and Ireland Minor issue with delivery on 1 item took an extra day can't give enough thanks to reid archer and all at the reception or taking my call during lunch hours and getting me sorted ....never came across a phone service as good no automated message....talking to people TCD I'll be back for more 36v hikoki gear”

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Posted 7 years ago

“Mixup with order, they rang back very quickly and sorted out problem very quickly, fantastic after sales service as errors could always happen but its the way its dealt with that make this company one to trust and would recommend and use again in future.”

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Posted 7 years ago

“Got two nail guns off TCD fast delivery had a problem with the HIkoki 16ga nail gun but has been sent back and a new one sent out vary good service”

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Posted 7 years ago

“Prompt service well done .”

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Posted 7 years ago

“Great tools, service and price. Bought same tools before and equally happy that time. Unfortunately work shop burned down so had to buy again. Highly recommend this place”

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Posted 7 years ago

“Easy to order via the website. The item arrived well packaged & very quickly. Vey happy with the service from TDC.”

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Posted 7 years ago

“Excellent service keep up the good work”

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Posted 7 years ago

“My order took a about a month to come but staff had excellent communication and deal with my query every time I rang! Great service”

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Posted 7 years ago

Trade Counter Direct is rated 4.5 based on 650 reviews