Trade Counter Direct Reviews

Name: Trade Counter Direct
Rating: 4.54

4.5 Rating 650 Reviews

88 %

of reviewers recommend Trade Counter Direct

4.5

Based on 650 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

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Trade Counter Direct 1 star review on 21st August 2026

Anonymous

Anonymous // 01/01/2019

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“Got the parts etc I needed quick and efficiently. Need to say no more”

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Posted 6 years ago

“Good prices, good service. Will definitely use again.”

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Posted 6 years ago

“As previously, good to deal with, good product and speedy delivery - all at a good price”

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Posted 6 years ago

“Ordered the item it came quick it was the correct item in good condition what more could you want,would not hesitate to use these guys again”

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Posted 6 years ago

“The service was great and recommend them to anyone Good price too”

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Posted 6 years ago

“I ordered the Rofrost Turbo 28 for my plumbing team, the whole process from navigating TCD's website, comparing kit to ordering then to delivery was exceptionally easy, professional and efficient. Other wholesalers could learn a lot from TCD - will definitely use again. Michael, Head of Maintenance and Projects New College Oxford”

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Posted 6 years ago

“Best prices and a really fast delivery. Had a couple of questions once by email, then over the phone and very prompt and helpful replies. Impressed,will use again. Ray (tradesperson)”

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Posted 6 years ago

“good clear website, prompt delivery and good to deal with”

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Posted 6 years ago

“Good price & fast delivery”

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Posted 6 years ago

“Gas meter box required -not stocked by builders merchants locally- arrived the next day from TCD online order website. Great”

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Posted 6 years ago

“TCD did what I expected: good prices, prompt despatch, accurate order, goods received as ordered - it doesn't need to be any better than that!”

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Posted 6 years ago

“I've bought a few things from TCD now and they are very good. I had something missing from one delivery, I made one phone call they were very apologetic and shipped the missing item straight out, I received it the next day. Very happy with customer service.”

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Posted 6 years ago

“Excellent shop with great stock availability and prices”

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Posted 6 years ago

“Website very easy to navigate. Price for goods purchased competitive. Dispatch of items very prompt.”

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Posted 6 years ago

“Very helpful, great price, product perfect.”

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Posted 6 years ago

“great job fixed”

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Posted 6 years ago

“Easy site to navigate,found exactly what I needed.Ordered and paid for with little effort. Highly recommended”

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Posted 6 years ago

“Easy site to use Always delivered intact Competitively priced What else is there to say”

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Posted 6 years ago

“Product supplied was exactly as ordered and was delivered well packaged in the estimated post delivery time. Very good service from Trade Counter-Direct.”

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Posted 6 years ago

“Company is very good however account info online account very 'jittery' ?tells you your purchase hasn't happened. ! all other service v good”

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Posted 6 years ago

Trade Counter Direct is rated 4.5 based on 650 reviews